Samsung Refrigerator Class Action Lawsuit Complaint Filed Over Alleged Frozen Coil Defect

October 1, 2010

Samsung Refrigerator Owners File Class Action Lawsuit Complaint Against Samsung Over Alleged Defect That Causes Refrigerator Coils To Freeze Over.

A class action lawsuit has been filed against Samsung Electronics America, Inc. and Samsung Electronics Co., Ltd. (hereafter “Samsung” or “Defendants”) in the United States District Court for the District of New Jersey (styled Jeff Weske, Jo Anna Frager and Darryl Myhre v. Samsung Electronics America, Inc. and Samsung Electronics Co., Ltd., Civil Action Case No. 2:10-cv-04811-WJM -MF) alleging, among other things, that Samsung sold refrigerators containing a defect that causes the refrigerators’ coils to freeze over, resulting in the failure of the refrigerator to cool, which has caused consumers to suffer damages for lost groceries, spoilage and repairs, according to class action lawsuit news reports.

The Samsung refrigerator class action lawsuit complaint reportedly alleges that certain Samsung French door, side-by-side and bottom freezer refrigerators (model numbers RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW) the refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back of the machine, but instead of preventing frost, the coils allegedly allow frost and ice to build up in the refrigerators until the ice clogs and/or disables the machine’s fans, making it impossible for the fans to work to keep the machine cool.

The Samsung refrigerator coil class action lawsuit complaint is reportedly brought on behalf of the following putative class members, unless otherwise excluded:

All persons or entities residing in the United States who own, or have owned, Samsung refrigerator models RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW and/or any other Samsung refrigerator model containing a defect that causes the refrigerator’s coils to ice over and the refrigerator to stop cooling.

For more information on the Samsung refrigerator coil class action lawsuit, read the Samsung class action complaint.

If You Have Thoughts On The Samsung Refrigerator Coil Class Action Lawsuit, Share Your Class Action Comments Below.

{ 700 comments… read them below or add one }

Corey Roder June 30, 2014 at 4:00 pm

I have a Samsung RS263TDBP/XAA and after only a few years it is making serious noises. Samsung’s website says to get maintenance performed, however this is ridiculous. It costs $165 just for them to come out and look at it. My last fridge lasted 8 years, and I only upgraded because I wanted a “quality” fridge that would last a long time in our new home.

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Brij Lal June 30, 2014 at 9:40 pm

Please include me in the class action lawsuit! I have had it! The expensive fridge RS267TDRS was only 2 yrs when the problems started. I have to dump out all my ices once a week because it makes too much ice and gets backed up, no ice will come out. I had to dump couple of hundred dollars vegetables & other edibles stored in the Fruit & vegetable drawer and Coolselect Zone because suddenly they froze completely. Last week the Fridge stopped working completely and everything worth hundreds of dollars had to be thrown. Sears service technician is scheduled to come this Thursday. I have to spend $40 every three months since I bought this unit for water filter because the water dispenser does not work without water filter. The product has been a nightmare.

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Omar V. June 30, 2014 at 11:07 pm

I own the Model: RS263TDRS and in the three years that I have had this fridge, I have had to defrost the fridge side due to ice buildup on the vents and the fan motor stops running. Same problem that all are reporting here.

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Omar V. June 30, 2014 at 11:09 pm

please add me to your class action law suite

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Don F July 2, 2014 at 8:10 pm

I bought my fridge when I moved into my house and it’s been nothing but trouble. It’s broken down three times. And the ice maker has stopped. Not very happy with this product.

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kurtis July 6, 2014 at 12:18 pm

have the exact same issue. for the amount of money we have paid for this aggravating piece of garbage… this is ridiculous. i, too have had it repaired once by a guy that took extra time to show me how to fix it, i think he knew it would happen again.

what do i have to do to get added to any lawsuit about this thing?

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Jan Beyer July 6, 2014 at 12:46 pm

I would like to be added to the lawsuit as well. We bought the Model RS263TDBP/XAA less than 2 years ago and have run into the same problem as Omar V. (June 30, 2014). Last week the fan came on on the fridge side and made this horrible noise. I though it was going to fall off. Then I started noticing that the fridge was not very cool and my milk was starting to spoil faster than it should. My husband started reading on what the issue might be and came upon this lawsuit and the issues with this fridge. We have had to defrost the coils on the fridge side a couple of times now. Luckily we have another fridge in the garage in which we can transfer spoil able foods. We are definitely interested to find out what can be done about this as we saved up to buy a nice fridge and it wasn’t cheap.

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Judy Massey July 7, 2014 at 8:13 am

My samsung refrigerator/freezer RS261MDBP side by side, freezer side freezes and the refrigerator side does not work.

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Judy Massey July 7, 2014 at 8:14 am

What can be done if there is a class suite against samsung already?

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H. Hakim July 7, 2014 at 12:23 pm

I would like to be added to class action law suit as well.
I own a Samsung Refrigerator Model #RS257BARB/XAA. I have had the same experience as everyone else that has posted. It ices up, and I can’t close the door. I’ve spent a great deal of money on repairs. But it’s just a badly engineered product. Samsung knows their product is sub-standard, yet they have taken no steps to fix the problem.
This was a very expensive refrigerator. And it’s been a very expensive experience.

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Muhannad kanbour July 7, 2014 at 2:57 pm

Please add me to the list

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Elliott Folkerts July 9, 2014 at 8:38 am

I have a RF263BEAEBC. Only 5 mths out of warranty from Feb 2014.
Coils are totally frozen over and fan stopped cooling. Great design. Add me please to the C.A. Lawsuit.

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Bradley Ralston July 9, 2014 at 1:43 pm

Have a Samsung Model RS2530BBP/XAA and hate it. The refrigerator does not defrost and the coils get very very hot in middle bar and on left outside edge. The refrigerator is a few years old and has been trouble from day one. If this thing burns house down I will be contacting Samsung for damages. Add me.

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Larry Corbett July 9, 2014 at 9:01 pm

My samsung refrigerator/freezer RS261MDBP side by side, freezer side freezes and the refrigerator side does not work.

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Larry Corbett July 9, 2014 at 9:06 pm

I bought another Refrigerator but not Samsung at Lowes. The old one My Samsung refrigerator/freezer RS261MDBP side by side, freezer side freezes and the refrigerator side does not work. I gave it to my Daughter to use thereezer side. I had to defrost the Refrigerator every other week to use the Refrigerator side.

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Susan Stelzner July 10, 2014 at 2:56 am

Add me too! I read about this before mine actually malfunctioned. I didn’t understand why frost was forming in my freezer and then had actually icecicles hanging from the top. I was looking to find out how to defrost it and came upon this website. I rushed to remove my stuff and put it in my neighbors garage because I was afraid the same would happen to me. I got down to a point where not everything would fit into his freezer and was waiting for my other neighbor to get home so I could put it in hers. Within a matter of hours, the fan made a really loud rattling noise and poof, it died. The coils were frozen so solid that it took an entire day to defrost. The ice clogged it up so bad that when the fan tried to work it couldn’t move and blew up the circuit board. After all of this happened, it occured to me that it also had some of these tell-tale signs that mine was defective. Last year, the ice maker stopped working. I tried and tried to fix it, but finally gave up. Then one night out of the blue, I heard the ice drop! It worked on and off after that for a while, then finally quit.

To make matters much worse, my friend who does refrigerator repairs told me that he couldn’t fix it without it happening again and that he had a hard time even getting the parts for them. He said that several of his other friends actually stopped offering fixes for Samsung refrigerators period because customers would complain that it happened over and over and they were getting the heat for it. I decided to search myself for the parts and it’s amazing how difficult it was to find them and anyone that had them in stock. Now I’m waiting on a pcb board to come in the mail to fix a fridge I’m not sure will even work for long before it breaks again. I will have to walk to my neighbors to get yogurt for up to a week! I am also living out of a cooler for my essentials. It’s awfully hard bc I constantly think of something else I need to have right on hand without having to worry if the neighbors had gone to bed already.

Huge dissapointment. Samsung should be ashamed of this mistake and be working to fix issues that may lead to their brand having irreputable damages. I just have to say they are lucky they build other things so well because it seems they are already losing market share based on my friend’s business knowledge. I am spreading it to everyone I know. Samsung, stick to phones etc. Get out of the refrigerator business!!

Good luck to everyone. I feel your pain!!!

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Rebecca Mineo July 10, 2014 at 5:03 pm

Please add us to the suit. Ours is Model RS261MDRS, only purchased in November, so only 9 MONTHS OLD. The freezer and fridge went out this weekend….a Samsung repairman came out and said he couldn’t figure out what made it stop working, but got it working again. Well, LESS THAN 24 hours after it was “fixed” it’s broke again and all of our groceries we got last night after the fridge was working again and we replaced the groceries we lost the first time are going to be a waste again! Even when they do get it fixed again, based on everyone elses experiences and the fact that it broke again in less that 24 hours…it’s just going to keep doing this and we’re going to keep loosing lots of MONEY replacing food and valuable time waiting for repairmen!!

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Audrey Young July 11, 2014 at 12:09 pm

I too have purchased the twin refrigerator door and bottom freezer samsung appliance and have the same problem. What I noticed is that the fan will begin to make this horribly loud noise and can only be stopped if the doors are open. Soon to follow the refrigerator will stop cooling all together causing my food to spoil and groceries lost. I have called a service man to have the refrigerator fixed and within 3 to 4 months the refrigerator has gone back out again. I too would like to be added to this lawsuit. I paid at least $1200 dollars for the device from Lowe’s and I am not very happy with this experience.

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Jackie Solley July 11, 2014 at 3:54 pm

Had repairman out to day for 3hours to remove ice from defroster and refrig walls and remove whole inside of back wall to get to ice on coils no refrig for a week.Also lost all frozen foods And fresh foods. Add me to the list.

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Fidel Mendez July 12, 2014 at 9:21 am

i have a samsung RS261 MDRS that continues to freeze. Please add me to the class action lawsuit. it is only 2 years old and we have had to defrost it monthly..

thank you
Fidel

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charlotte macdonald July 12, 2014 at 12:58 pm

We bought a Samsung french door refrigerator with a bottom freezer in Feb. of 2012. The ice maker would sometimes work well, then not at all. There were problems with water leaking on the floor as well. Earlier this year the freezer froze up on the top drawer. We had a repair person come out she defrosted the freezer. It worked better for awhile, then it happened again. Then the freezer quit freezing , and the ice maker would only give us a few cubes a day, if we were lucky. We tried to get the repairman to come back, and waited weeks. At last we got someone from another company to come. It would cost more to repair this expensive piece of junk that it is worth….. very possible that there would be more problems. My dream refrigerator is a night mare ! Add me to your law suit.

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Kristine July 13, 2014 at 10:13 am

Please add me to the list. Defrosting today!!!!

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D Gray July 13, 2014 at 10:47 am

Please add model number RS277acbp to the list. I have to defrost ours due to it freezing up. Can’t find a repairman to fix it. No one seems to know how. We have lost food and takes time to defrost it manually.

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Liz Cox July 14, 2014 at 1:24 pm

I have a Samsung model #rb217abpn/xaa. of course as soon as the warranty expired it started leaking under the drawers in the refrigerator. When I tried looking up what the problem may be, I found that there were many other people having the same problem and to find that this model is discontinued. Also it is very difficult to fix the issue on your own! What a disgrace and I thought Samsung name had a great reputation.
I too would like to be In the Class Action Suit!

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Michael L. Allen July 14, 2014 at 2:43 pm

Would like to be part of this class action lawsuit, My Mom Has This exact problem with her Samsung Refrigerator Model Number RFG295AARS/XAA.Cooling fan freeze up freezer works but refrigerator side does not cool.ice building up on fan not allowing it to function. My Mom thought it would last a lot longer .

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Carolyn smith July 15, 2014 at 8:04 am

We are experiencing the same problems as above have described we have a French door 266ADRS/XAA. Same defrost problem, tech. Looked at it said it was a fan problem charge $230.00 , after he left I looked on line at problem causes and watched a video on repairing the refrig , I don’t think after reading about the lawsuit it’s the fan problem that is costing me $230.00 to replace, please add me to this lawsuit, I also own a samsung stove and microwave , microwave has already been repaired cost $200.00 plus , I am waiting for the stove to also to have problems. I will never buy another SAMSUNG product again. The tech tells me samsung makes a lot of products under different names. These products were all bought from LOWES .

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Judi Baskett July 17, 2014 at 2:39 am

We have a Samsung model RB215LABP with a bottom freezer and have had nothing but trouble with it. Ice forms inside the refrigerator and water leaks into and under the crisper drawers. Neither the refrigerator or freezer keep the food cold. We’ve thawed it out several times and have replaced the fan but it continues to have the same problems. Please add me to the law suit.

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Avis Mitchell July 18, 2014 at 6:33 pm

I purchased a Samsung refrigerator in December 2013 RS265TDBP from Lowe’s. Around March 2014 the fridge stopped cooling and freezer not freezing.I contacted Samsung and was told the warranty had expired and they could not help me.However, they tried to sell me and extended warranty for $462.00.

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Daniel Howell July 19, 2014 at 3:34 pm

Add me to the list we have a Samsung RS265TDRS. Same problem as everyone else. Fridge not cooling. The coils are a solid block of ice.

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Richard Thomas July 20, 2014 at 7:59 am

My Samsung refrigerator evaporator freezes up, less than two years old, have to defrost it every other month. I replaced defrost heating element six months ago, still ices up.

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Yu ng July 20, 2014 at 9:39 am

Mine got the same problem :(

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Amanda July 20, 2014 at 12:00 pm

we bought a samsung fridge stove and dishwasher and 2011, the fridge we needed repairs 2 or 3 and finally after still having problems the technician deemed it irreparable, luckily or thankfully we purchased the extended warranty and Samsung replaced the fridge free of charge with an rfg297. the new fridge was delivered in May of 2013, and we couldn’t afford to again take out an extended warranty so we took the chances that we just got a bad one first time around and hope that this one would last a little longer, however a few months after we got it we had to have a technician out because the fridge was freezing , detected whatever he need it to do and it worked fine until this week and its doing it again it’s not cooling anything and there’s water at the bottom of the fridge the freezer works fine. We are two months past our year warranty that comes from the manufacture and Samsung won’t do anything about it. Our stove we’ve had problems with a sense they won the elements of had to be replaced the oven doesn’t hate to the temperature that it says it does they’ve been out to fix it half a dozen times and it still doesn’t work in the dishwasher doesn’t clean dishes. I am comteplating whether we just eat our losses and do what we can do to buy a whole new fridge stove and dishwasher from another company because Samsung clearly sucks or spend the money to fix the fridge and hope that it doesn’t cost us anymore down the road. This is frustrating, over $5000 on new appliances and they don’t work. I wish we stuck with our gut instincts and didn’t let the sales man talk us into buying Samsung. I guess this is why they always have good deals, they know they’ll be making money in repair costs. I understand that sometimes you just get a lemon, but to have 4 appliances (and 2cell phones) all under 5 years old either need constant repairs or to be replaced is just wrong and Samsung should start stepping up and standing behind their products and take care of their customers.

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P. Chan July 21, 2014 at 3:10 pm

RF263AERS bought from Lowes in 2011 has given us so much grief. Finally I’ve discovered a trick that seems to work for me to stop the freezing up of evaporator fan: set frig temperature warmer (so not coldest setting) however it substitutes in a different problem which is more manageable: water pools under the deli tray and starts to leak out when it finally overflows. This is half hour cleanup every couple months rather than defrosting and losing food every 6 months or so.

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