Chrysler Dodge Journey Owners and Lessees File Class Action Lawsuit Complaint Against Chrysler Over Alleged Defects In the Dodge Journey’s Braking System’s Brake Pads and Rotors.
A class action lawsuit has been filed against Chrysler Group LLC (“Chrysler” or “Defendant”) in the United States District Court for the District of New Jersey (styled Gabriella Tatum and Jamie Meyer v. Chrysler Group LLC, Civil Case No. 2:10-cv-04269-DMC -JAD) alleging, among other things, that the 2009 and 2010 Chrysler Dodge Journey suffers from a design defect in its braking system in that the brake pads and rotors are too small and thin to handle the braking duties required by the size and weight of the Chrysler Dodge Journey purportedly resulting in an increase in brake wear and causing brakes to potentially fail as early as 12,000 miles, requiring early replacement of brake pads or shaving or resurfacing of brake rotors, according to class action lawsuit news reports.
The Chrysler Dodge Journey brake pad and brake rotor class action lawsuit complaint is reportedly brought on behalf of the following class of persons, unless otherwise excluded:
All (i) current owners or lessees of a 2009 or 2010 Dodge Journey in New Jersey or California; and (ii) former owners or lessees of a 2009 or 2010 Journey in New Jersey of California who paid for a repair related to the Braking System (the “Class”).
The Chrysler Dodge Journey brake pad and brake rotor class action lawsuit complaint reportedly alleges statutory violations of the New Jersey Consumer Fraud Act (N.J.C.F.A.), N.J.S.A 56:8-1 et seq., California Consumers Legal Remedies Act (CLRA), Cal. Civ. Code § 1750 et seq., California Unfair Competition Law (UCL), Cal. Bus. & Prof. Code § 17200 et seq. and Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq., and breach of express warranty.
For more information on the 2009 and 2010 model year Chrysler Dodge Journey brake pad and brake rotor class action lawsuit, read the Chrysler Dodge Journey class action lawsuit complaint.
If You Have Thoughts On The Chrysler Dodge Journey Brake Pads and Brake Rotors Class Action Lawsuit, Share Your Class Action Comments Below.
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I wish I had read these reviews before I purchased my 2010 Journey. I had to have the rotors and brake pads replaced at 6000 miles or so and have had them replaced 2 more times after that! The truck only has 14,500 miles on it! I have an infant and the last thing I need is faulty breaks on my vehicle.
I have 2009 dodge journey..what a pain it has been to own this car.i had to replace the brakes and rotors at 16,000 miles and again at 29,000 miles.we had after market parts which were top of the line rotors and brake pads and again had to replace brakes..so it must not be the brakes or rotors it must be something causing them to go bad.would be nice if chrysler would own up and fix it.I do travel with my kids in the car and it is sad that they don’t care about fixing it.
Same story with all paperwork showing from 1k after buying my new 2009 to today’s nightmare. This is my 4th time in and numerous calls in and had brakes rotors and more done over and over.. They are trying to charge me today… AGAIN. I would love more information on how to join this or if there is one filed in CT.
My story is a repeat of almost everyone here. On our third set of breaks and rotors and have to change them again. With only 30,000 miles. My last car had over 100,000 miles and only needed the breaks changed once. Figured out why it is caused a dodge. (That is the only thing you can do when your breaks fail.) I would like info on how to join this suit.
Hi I’m from Canada…..this will be the third time i’m have the same problem with my brakes and rotors. I wonder if something can be done for us Canadians as well? 2009 Journey with 42,000 km.
Hi, I’m from Canada too, I bought Journey sxt 3 months ago, I drove only 5,000km, the brake begin noise me. It make feel so sad.
Hi, I”m from Canada too, I have the Journey sxt , after 2 weeks driving , i could beleive it when I have suddenly hit the brake and felt the shaking in the steering weel, what can we do to rectify the isssue
thx..
New rotars , tires and brakes maks noisw qhwn u turn it! Bought new in 09
Makes noise when you turn the wheel ,paint came off mirrors the first yr. bought new in 09 already replaced rotors brakes and tires . my new tires onlt 4 months old are worn already this car is crap!
I have had to replace my brakes and rotors 3 times since I purchased my brand new 2009 dodge journey. I called dodge and they told me they could not further assist me. I will never purchase another dodge vehicle again! I would love more information and how to get involved in this suit!
I bought this 2009 Dodge Journey in April, 2011. Was used. I paid over 10,000 dollars cash for this vehicle. Had it one week when the window on the passenger side wouldn’t work, took to local Dodge Shop was told would take over 400 dollars, and than they didn’t know if this would fix the problem. I said no way. Then the engine light came on, I again took to dealer, was told it was some sort of fuel problem, was charged over 100 dollars to do a scan on my vehicle (2009 Dodge Journey). Now, as of this date, (09/30/2011) I was in the mountains and my brakes didn’t feel like they should. They were hard to mash down. I was so scared. So now I will take it to service dept. to check brakes. I am sooo feed up with this 2009 Dodge Journey. I want my money back.
Someone please help? I have a 2010 Dodge Journey. It has been serviced 4 times due to brake problems. I missed IL Lemon Law by one month. 2 weeks ago while my children and I were driving brake light flashed on(did not stay on just flashed) brakes went out we were nearly hit by a train because I could not stop. Dodge said they would do a trade in voucher to use for purchase of different car. The service said my car is not safe they can not figure out why this is happening. Well one year ago I paid cash out the door 31000. Car is paid off. They are offering me a credit of 18,000. I said what the hell am i suppose to buy for 18,000. They said that is the best they can do. So I am totally screwed. I don’t have anymore money for a car as I gave them all of it last year. What do I do now. Oh and they said voucher can only be used for purchase of new car.. In tears just trying to keep my children safe.
We bought our 09 journey new and are disgusted with it! We have replaced rotors breaks and tires. there has always been wind noise. and now it makes a sound every time i turn the wheel. the mirrors had to be repainted shortly after purchase. my tires that werre purchased 6 months ago are down to the wear bar! this is a piece of crap car! They ARE NOT helpful at all!
I need help too had to replace brake pads and rotors at 29000 km now at 40000 and my rotors are warped due to calipars sticking and overheating the rotors dodge courtesy crysler says there is nothing wrong and refuse to help me it is a 2009 dodge journey sxt the dealership is nothing but unhelpful my machanic at precision alignment and brake are trying to help as much as they can by replacing rotors free of charge anyone know how we canadians deal with this i can only find a US lawsuit
I also purchased a 2010 Dodge Journey and have had to replace the rear brake pads, and front rotors and pads. Can anyone tell me who I should contact to see about joining the Class Action lawsuit? I live in New York State. Or can anyone tell me if the lawsuit has been setteled and if Dodge is fixing the problem and I should contact my local Dodge dealer? Thanks. Please email me if you know.
ndrought@stny.rr.com
I own a 2009 Journey in New York State. How do I join the class action suit? I am going on my 4th set of pads and rotors and the vehicle has 43,000 HIGHWAY miles. I also have tried other pads to no avail. They grind, wheel shutters, squeals horribly and now continues to whine when the breaks aren’t even used!! Too bad, I love the car except for lack of power. But I hear the new ones have 40hp more. Heading over to my third party mechanic and keeping all receipts! Hope I can join the lawsuit.
I have a 2009 Dodge Journey. I am currently having brake problems, and recently I had to get the thermostat changed. When I called the dealership for the top hose, they said they were on back order. The problem with this is that the back order is on back order. So not only do I have a brake problem, I have an antifreeze problem, because my antifreeze is leaking out and has to be replaced just about every time I drive it or turn on the AC.
Bought 2009 Journey June 2009 didn’t have any problems until April of 2011 had to have front brake pads & rotors replaced at 19,659 miles then in June 2011 had to have the rear left & right calipers replaced now today in dealership and they state back brake pads and rotors shot $365.00 at only 24,200 miles on this vehicle. If Chrysler doesn’t think they have a brake problem on this vehicle they are only kidding themselves! HELP!!!!!
Wow! Brakes again! I just want the information on the class action lawsuite! I have a 2009. This is crazy!
two weeks ago , went to the dealer for service for the third time, cooksville chrysler replace the rotors front and back no question ask as it still under the first year waranty.
I TRADED IN A PERFECTLY FINE MAZDA MPV FOR THIS PIECE OF CRAP. WANTED TO DOWN SIZE FOR MY FAMILY. THIS HAS BEEN THE WORST INVESTMENT OF MY LIFE. ITS A 2009 AND HAS HAD 3 SET OF BRAKES. NOW IT SHAKES REALLY BAD WHEN YOU COME TO A STOP OR PUT INTO REVERSE. HAVE HAD TO REPLACE COIL ON SYLINDER TWICE AND HAVE THIS LOUD WIND NOISE FROM THE WINDSHIELD, THAT THE DEALERSHIP CAN’T SEEM TO FIX. THE PAINT IS PEELING OFF THE MIRRORS WHICH ACCORDING TO THE DEALERSHIP IS BECAUSE OF BUGS AND ROCKS. WISH I HAD WAITED TO SEE ALL THE REVIEWS BEFORE WE PURCHASED THIS VEHICLE.
I wish a class action lawsuit would also be started against Chrysler for the design flaw in the turbo boost in the 2007 and 2009 3.0 Litre (Mercedez) diesel engine editions. Just got hit with a $13,500 repair bill for a 4 year old Grand Jeep Cherokee!!! Has anyone else suffered a similar fate? Turbo Boost fails as the short stop and go driving typically associated with an SUV results in a build up of carbon which affects the Turbo Boost, Electronic Ignition Throttle and in some cases (like Mine) engine damage! The vehicle cost $58,000 in Alberta in 2007 and is now worth $20,000.00 trade in less the $13,500.oo repair bill! Wow way to go Chrysler you roll out a vehicle that depreciates over $50,000.00 in less than 4 years. I will never, never buy another Chrysler or Jeep vehicle as long as I live!
My name is Rene Gunsolus and we purchased a 2010 dodge journey in December of last year. At 25000 miles we had to replace the rotors. This car been one headache after another. It is very poorly made and I regret getting it. I would like more information on this lawsuit. Thank you.
I have a 2010 dodge journey and had to replace fornt/back brakes and
the rotors it has been one big headache dealing with the dealership to get them to fix it. I feel that dodge/chrysler know about the problem and had did nothing to fix it .when clearly there is something wrong with the bakes and rotors when you have the back ones going out before the front ones. I wish I did not get this car.I would like more information on this lawsuit. Thank you
i started the process in Canada, ontario if any one wants in please call 416-999-9941 so i can get your info for the courts and attorney
I have the 2009 Journey and purchased it in 2008 (the first year they came out). I’ve had to replace my brakes every 16,000 miles and than replace the rotors every other time I replace my brakes. What sucks even more is instead of paying the dealership to do the work, my husband would purchase the parts from the dealership and install them himself….so now my car doesn’t qualify for the lawsuit!!!!! I’m so upset about this. We took it once to have the brakes looked at, charged me $100 for them to do nothing, the dealer didn’t even take the wheels off to look at the braking system…this being the reason my husband started changing the brakes and rotors. I have a little over 75,000 miles on my car now….$200 every 16,000 miles plus another $200 every other time for rotors….can’t believe I don’t qualify for the lawsuit….
Have 2009 Dodge Journey who like to know about Chrysler plans for Brake problems on this car also class action law suite
A co-worker was telling me yesterday of her sister’s woes of having to replace her Chrysler Dodge Journey’s brakes and rotors for the fourth time now with only 27k miles on the car. What a shame! How incredibly unsafe.
Please advise how I can be a part of the suit. I have had to replace my brakes and rotors after 22,000 kms.
I too have had nothing but problems with my 2010 Dodge Journey starting from 11,000 kms on! Currently I am on kms 27,000 and still having issues with it!
I have had the pads/rotors replaced as well. Along with this I am constantly getting a “Check Engine” light which Dodge seems not to know why… My Vehicle has been in their shop several times and I am sick and tired of it!
This is my third new Dodge vehicle and the first two I have never had any major issues with so I was pretty confident in buying this vehicle because the sales people we always deal with were always up front and good to us. I really want to give this vehicle back and buy something else…
In response to Wayne Chuinard, Dodge Journey has a design flaw in the Engine head, and although not a recall it should be.The original engine head cloggs up..they recommmened an additive to remove and clean build up, which didnt solve the problem, they advised me they were aware of the problem and if the additive didn’t work they would order a new “redesigned head and install which they did ( it was a month to get the part, due to HIGH demand). The rotors had to be turned at 17,000km, they were warped! All the above were covered under warranty, and dealership service was good. However the Dodge journey is a nightmare, and I thankfully do not drive this vehicle as it is my wifes car…a real piece of junk, but now with its resale value and monies owed on financing it will HAVE TO BE DRIVEN ( when not in the shop) for at least another two years. Canadians help Chrysler repay their bailout monies through purchasing an inferior vehicle…never again will a Dodge chrysler product be owned by this family.
Protecting the consumer is a secondary concern of class action lawsuits. Everyone who has made a comment here should file a safety complaint to the NHTSA or your country’s equivalent. If enough (many) complaints are received these organizations will investigate and force a safety recall.
I have a 2011 Dodge Journey Express, here in Canada. I’ve had nothing but problems with it from day one. Now my breaks and rotor are going on it and the steering wheel shakes like crazy. Also it makes a weird squeaking noise when driving. Worst investment of my life, I hate this car and want to get rid of it.
We purchased an ’09 Journey new in July ’09. As of now, Dec. 2011, the car only has 18,000 miles on it. The front rotors needed to be cut and pads replaced at around 9,000 miles. Now they are telling us that the rear rotors need cut and the pads replaced. I have driven several vehicles over the past 20 years and can count on one hand the number of times I have had to change rear brakes. Our Toyota has 81,000 miles on it and we just replaced the brakes on it for the first time. After looking around the web, this appears to be a common problem.
Is there any way that residents of PA and get involved in the Class Action?
As a side note, at 18,000 miles, the front tires (factory) are bald, the insides of both rear tires are bald (outsides look new). Dealership states “that’s the wear pattern on this vehicle”. If you look at it from the rear, both rear tires toe out WAY more than the fronts. Where the hell are they training these techs?
I purchased my 2010 Dodge Journey in August of 2010. The brakes have not been right since I purchased it, and they are terrible in the rain or snow! I had to get new brake pads and rotors 2 months ago with only a little over 8,000 on the car! I’ve also had issues with the A/C and the drivers side window getting stuck or making a TERRIBLE screaching noise. I had it fixed once and it is now making that noise again. I have owed Dodge’s before, a Nitro previously and wish I had kept that! I had NO issues with that vehicle whatsoever. Wish I would have read this or known about all this before I purchased this vehicle! I wish I could trade this vehicle in for another, but I know I will suffer a loss! Chrysler should be ashamed of themselves and perhaps come up with some kind of incentive program to get people into a better and safer vehicle if they know it is a “problem child”!???
Purchased my Dodge Journey in Feb. 2010, had to replace brake pads and rotors at 14,000, Talked to 2 managers at the dealership and they acted like they knew nothing about this problem. I’m getting information from some sources and I’m goint to get another vehicle. Really like this vehicle, and sad that they will sale a vehicle and no that this problem has occure and do nothing about it, so we have to spread the word around to keep prople from buying it.When I have information that I can share I will. Let’s try to keep safe, wonder why the world is so messed up. Look how we trust in people and the get us everytime.
I bought a 2009 Dodge Journey as a single mom for peace of mind… I have had nothing but problems with the braking system. I have had the front brakes completely done twice and the rear once. My car has 60,000kms on it and my dealship says they are replacing them in good faith… Hmmm good faith my butt. They know there is a problem with them but they do not admit it. I have also had numerous other parts in my car replaces. 2 days after I bought my BRAND new suv, it had to go into the shop for 5.5 weeks as the computer chip fried in the motor. Hmmm can you say lemon. I am not impressed with my purchase that is for sure and do not feel safe in it at all. I can’t even take my family on a road trip as it might break down again. Pretty sad.
Kim
Well after reading all these blogs i now know that im not alone i brought my dodge journy in australia 2010 is now 18 months old , Have the same brake problems as every one else except i also need a new gearbox as well, Dodge are goeing to replace it under warranty but the brakes are ongoeing problem that i am goeing to fight to the end . Also the tyers dident last more than 40k . All in all, am not a happy camper and dodge sold the wrong person this car as i am goeing to give them shit for as long as i own the piece of shit. The part that hurts the most is when we brought it we recommended it and 2 friends now have the same problems as me DODGE ARE ARSEHOLES
I too have a 2009 Dodge Journey. The front brakes needed to be replaced at only 12,000 miles. The scary thing now is my car just died on me while I was driving it. I could not control the steering. Thankfully I was just pulling into my driveway but it scares me to think this could have happened while at an intersection or on the highway. It is in the shop today. I was told a “wind module?” part is now on order which is part of the key system. How can I trust that this will fix the problem?!?
2009 Journey R/T 3.5L
Automatic transmission 63,000 miles
My 2009 Dodge Journey R/T has been a living nightmare. Gasoline mileage has never exceeded 18MPG. This vehicle is under-powered and is prone to electrical problems. Examples:
(1) Automatic Up on the driver’s side window has a mind of its own. It works on occasion.
(2) Wire Loom In the Steering Column: When adjusting the steering column for height and length, the wire loom eventually sheds its insulation and shorts out.(Three trips to the dealer for this repair.)
(3) Rear Right Passenger Window: Opens and closes according to the phases of the moon. Dealer replaced that wire loom because of a recall notice.
(4) The All-Wheel Drive Transfer Unit(PTU): This unit has failed twice. I am now on my third unit. The vehicle at the time of this repair had about 45,000 miles on the OD. Five trips to the dealer: The first failure was originally diagnosed as an oil leak in the housing. WRONG! After, the installation of the second unit, the technician improperly hooked up the exhaust pipe causing a great deal of noise in the undercarriage.
(5) The third and current transfer unit is noisy and at around 65 MPH, there is a strong, low resonance vibration throughout the car. I brought it back to Autoland Chrysler in Springfield, NJ, and the service representative said that they could find nothing wrong with it.
(6) When the PTU(Power Transfer Unit) failed, the safety systems also failed.
(7) When the wire loom failed in the steering column, the dash board lit up like a jackpot on a slot machine. When the steering column wiring failed, the all-wheel-drive and all safety systems will not function,
(8) Tire Replacement: Total Ripoff. Does Chrysler own the tire manufacturer that supplies these one-of-a-kind tire size?
(9) Ride and Handling: I live in NJ and commute to work. The road noise is overwhelming at times and the suspension is wavy and harsh.
(10) The six-speed automatic transmission is clunky and arbitrarily downshifts after accelerating.
(11) Chrysler can claim refinements to this vehicle ad nauseum, however, this will be my last Chrysler product. I have leased and/or purchased Chrysler vehicles for about 25 years. The Journey is a consumer’s hell on earth.
I bought my Dodge Journey in 2010 March. I just had my pads replaced because the rear passenger side was bad. There was uneven wear on the passenger side causing damage to the rotar , yet the pad on the drivers side was ok and no damage? Does any one know if this was a problem for the cars in the law suit?
I have a 2010 Dodge Journey I have had it in the shop about 14 times since I bought it November of 09. Started of with 3 trips for the crank shaft sensors.. Then I brought it in 3 times for concerns with the front end and it pulling to the right and shaking.Then I brought it in twice because the compression in the car would drop while i was driving it and the check engine light would flash but not stay on and would lose speed and have to pull over kill the engine and restart it till it wouldnt do that again and the check engine light finally came on and stayed on.Took it in and they kept it for a week.. Found out that there was 3 pistons that were severely pitted. They ended up having to rework the top half of the engine. After that I had it back in because I had a oil leak from where they say the gasket rolled when they were putting the car back together from the previous work. Since then is where all the major problems started. Started the car up one morning heard a tapping sound shut off checked the oil and NOTHING was showing on the stick. Brought it in and they saic it was a PCV valve and replaced it done a oil change and sent it off. At that time had them check the pulling and shaking again this time they said that the brakes and rotors needed replacing and turning and cost me for that because it was just out of its 36000 mile warranty.. Then 6000 miles later I was over on my oil change checked my oil one morning and NO OIL AGAIN! Took it in the ran compression test and stuff and said nothing was wrong with it i just went over on my milage for a oil change and that cause the oil to disappear. I maybe a female but im not stupid..
i bought a dodge journey in 2009 in the uk
it has broken down more so many times
there is definately a problem with the car but dodge say there is no problem at all
wonderful looking car that never works
any legal action or advice for uk people
I have been reading many of the above Dodge Journeys complaints. I have a 2009 model. Brake problems, engine sudden dying, driving at night and suddenly all console lights goes off yet windshield wipers comes on. You have to turn key off and completely restart everything and then would happen again-several times. Dealer was given car back and told to not call us until it was REPAIRED or get us a different car. Turns out we had the driver side visor had to be replaced due to flip up visor had broken. Turns out that a wire was nicked by screw when reinstalling the visor-thus when vibrated just right all console lights, headlights, etc went off-but again wipers came on. I have received an advertisement in mail for a lawyer out of dallas, tx who is representing customers against Dodge Journey owners. p h # 8 8 8 lemon-81 web addr is iownalemon (dot) com. name is Craig Patrick. Try him as I just got letter last week and have yet to contact them. Good Luck!
I bought a 2010 DJ used 18 months ago and had to replace the brakes 3 times and roters twices. Can someone help or offer any ideas? As of today 1/24/2012 I need to take my car back again for brakes…Thanks
My 2010 DJ has 10,000 miles & I brought it into dealer today for “front-end vibration.” Needs new front rotors & pads. Dealer tells me that Chrysler is having “problems w/front pads & rotors” on both Dodges & Jeeps & is now ordering upgraded pads & rotors at a cost to me of $100 (my 1-year warranty expires in 3 days). Claims that the $100 will enable me to have the “upgraded pads & rotors.” Otherwise, they would put “standard pads & rotors on, which would only last 10,000 miles.” Why wasn’t I notified of this defect & why didn’t Chrysler recall the DJs to fix problem?? And, yes, sign me up for the Class Action Lawsuit.
Two recalls one was the key dropping out
The other was a air bag on the off side
Now the tubo has failed at 20 k miles
Dodge are replacing this as its under warranty
However the brakes are worn but just ok
Worried that more will go wrong on this car
Hello dodge”" as you are looking at this please send a MSG out there before
A class action will cost you more than recalling the cars for problem fixes
Good will sells cars bad press will cost you millions
Dodge personal pass this info on if you are man ,woman enough to stick your neck out….
We bought a 2010 journey new, within 6 months we had all of the rotors turned DUE TO THE EXCESSIVE SHAKING, AND BURNING
BRAKE SMELL.
Dealer said nothing about the brake issues
Very disappointed so far
I have a 2010 journey I also had to replace pads and rotors twice in 4months. Does anyone know how to get on the lawsuit?
I have a 2009 with all of the same problem with my brakes. Had brakes replace 3 times and roters twice. Last time with factory brakes and roters. I don’t know what to do next..
I HAVE HAD THE SAME BRAKE PROBLEMS AS EVERY ONE ELES;THERE SHOULD BE SOME THING DONE ABOUT THIS PROBLEM
I purchased my car and didn’t have over 38,000 miles when I had to replace the drums and rotor. I couldn’t understand how I was needing to replace both and didn’t drive the car enough to have caused the rotors to have the problem described.
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