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State Farm Mutual Automobile Insurance Call Center Overtime Pay Class Action Lawsuit & Wage and Hour Collective Action

State Farm Mutual Automobile Insurance Call Center Employee Files Overtime Pay Class Action Lawsuit and Wage & Hour Collective Action Against State Farm. 

A class action lawsuit has been filed against State Farm Mutual Automobile Insurance Company (“State Farm” or “State Farm Mutual Automobile Insurance” or “Defendant”) in the United States District Court for the Western District of Missouri (styled Lisa Nobles v. State Farm Mutual Automobile Insurance Company, Case No. 2:10-cv-04175-NKL), alleging, among other things, that State Farm Mutual Automobile Insurance has a practice and policy of denying wages and overtime pay compensation to State Farm employees working in State Farm call center facilities within its operations centers, according to a class action lawsuit news report.

The State Farm Mutual Automobile Insurance overtime pay class action lawsuit complaint reportedly alleges that certain State Farm employees engage in numerous preparatory activities, as well as related work activities performed over breaks and after the conclusion of their scheduled shifts, that are integral and indispensable for them to perform their duties and that until recently, it was State Farm’s alleged policy and practice not to pay these employees for this work time, such that these employees were purportedly working “off the clock” and without pay.

Count I of the State Farm Mutual Automobile Insurance overtime pay class action lawsuit complaint reportedly asserts violations of 29 U.S.C. sections 201 et seq., the Fair Labor Standards Act (“FLSA”) and is reportedly brought as an “opt-in” collective action pursuant to 29 U.S.C. § 216(b) on behalf of the following persons:

All non-exempt telephone-dedicated State Farm employees who worked in operations centers nationwide from at any time during the last three years.

Counts II and III of the State Farm Mutual Automobile Insurance overtime pay class action lawsuit complaint reportedly assert violations of the Missouri Minimum Wage Law (“MMWL”) and unjust enrichment and are brought as a Rule 23 class action on behalf of the following persons:

All non-exempt telephone-dedicated State Farm employees who worked in operations centers within the State of Missouri in the last two years (Count II) and/or last five years (Count III).

For more information on the State Farm Mutual Automobile Insurance overtime pay class action lawsuit, read the State Farm class action lawsuit complaint.

If You Have Thoughts On The State Farm Mutual Automobile Insurance  Wage & Hour and Overtime Pay Class Action Lawsuit & Collective Action, Share Your Class Action Lawsuit Comments Below.

{ 5 comments… add one }
  • Lyn Howsley November 4, 2011, 2:49 am

    #1- what about the Claim Reps that had to have weekend duty & answer claims calls referred from Bloomington’s 800# via a beeper in the old days , we had the duty approx every 6-8 weeks & it was ALL weekend, 24 hrs per day! I don’t think that was part of the class action suit for OT on a regular basis we received a nice settlement for, I could be wrong.
    #2-why not a class action regarding dumping us retirees suppl medical & rx coverage? that was always something strongly harped on as 1 of our retirement benefits, had we known some of us would have saved more -hind sight 20/20 I stayed 27 yrs til I became ill & had to retire at a reduced pension, true it is SF funded 100%-thank you SF for that but this medical thing is just too much, they should pay for it from the pension plans funds, they are overwhelmingly good! I’m sure if they want4ed to they good they took it away just like that!

  • Sheron November 29, 2011, 10:32 pm

    This lawsuit is ridiculous! I happen to work at State Farm and it is your responsibility to report your time worked on an electronic time card. If you were not competent enough to complete your timecard accurately, that is your own fault! Do you have no personal accountability? Our supergiants and managers have multiple people to supervise with individuals working multiple different shifts. It would beimpossible for a manager or supervisor to micro manage their staff to keep track of each minute worked. If they were micro managing in such a way, I would not be satisfied as an employ or a State Farm policyholder. It has always been our responsibility to report our time worked. If you were not doing that, why were you not? We all went through time ard training and it seems pretty self explanatory. If you were too incompetent to figure out how to calculate your time world, why did you not seek assistance? State Farm provides many avenues for assistance. I am frustrated greatly that you are going to cause State Fam to use mony to defend this ridiculous lawsuit. Meanwhile, all the State Farm employees that did our job and completed our timecards, as expected, along with our policyholders will be the ones to suffer.

  • Joan Emerson August 31, 2012, 4:40 am

    Sheron.it appears you weren’t around during the days of the practice
    referred to in the previous item. We didn’t hasve electronic timecards,
    we weren’t on time cards! We were given an outdated pager for 24hrs a day, all weekend long. We were on call from the Call Center, they got the call,paged us & we were to call the person & solve the callers problems. We are talking 80’s & 90’s you probably weren’t even born yet from the sound & attitude of your comments. We helped break the ice so you-current employees don’t have to work endless hours w/o pay!

  • D December 3, 2012, 12:52 pm

    How do I go about inquiring to see if I qualify to receive apart of the settlement being a previous employee?

  • Maryanne S. April 17, 2013, 12:54 am

    FYI the California class action law suit for OT was settled in 2005 & approx. $70,000. was the average settlement!! Right on Joan. We finally got paid for all the time we “had” to put in. No electronic time cards in those days. We helped make it nicer for the kids today.

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