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Match.com Class Action Lawsuit Complaint Filed Over Alleged Fake And/Or Inactive Profiles On The Match.com Online Dating Website

Match.com Users File Class Action Lawsuit Against Match.com Over Alleged Fake and/or Inactive Match.com Dating Profiles.

A class action lawsuit has been filed against the online dating website Match.com (“Match.com” or “Defendant”) in United States District Court In Dallas, Texas alleging, among other things, that profiles of prospective dates on the Match.com online dating website belong to inactive or fake users who cannot be contacted and that Match.com failed to remove the inactive Match.com profiles, failed to accurately disclose the number of active Match.com members, and failed to police Match.com for fake profiles, according to a Match.com class action lawsuit news report.

If You Have Thoughts On The Match.com Online Dating Website Profile Class Action Lawsuit, Share Your Class Action Lawsuit Comments Below.

{ 119 comments… add one }
  • Sallie Deller January 5, 2011, 6:07 pm

    How do I get in on this class action suit? I experienced numerous problems with this issue on match.com and was refused a refund and told I could not speak to a supervisor when calling the company on Jan. 5, 2011. Thanks!

    • Norah Hart July 4, 2011, 8:12 pm

      Please complete the intake form at http://www.consumerclasslaw.com to join the case against Match.com.

      • Vikki February 24, 2015, 12:34 pm

        Hi! I looked at the link – I couldn’t find the form! I’d really like to join the class action lawsuit against Match, if it’s still a viable class action lawsuit!

        • Camille Patty April 3, 2015, 11:12 am

          Fraudulent! I tried to cancel a day prior to my cancel date, and they automatically put a pending charge on my bank account. I cannot dispute the charge until it actually takes it from my account. What a scam. Plus I received phony emails with bogus pictures/same names from various users. They need to be investigated. I will join any class action against this site.

  • larry January 5, 2011, 10:18 pm

    i would like to know how to get on the suit, i used the site for a short time and thought that there was shady deals on the site of the same nature myself. i have discontinued my use for about 8 months now and receive notices of interested members frequently. i think that it is a very deceptive practice all the way around

  • elga bell January 6, 2011, 4:26 pm

    Well in my case they on use the site but you can only look at the men you can’t even pull up their profile. Than when I did start relating with one he tried to scam me big timei tryed to report him but he hid his profile.so he can do it to someone else.I’m begining to think its all a big fake ill never find my soul mate on this site.

    • Mike August 1, 2011, 11:32 am

      Well Elga, hopefully we are both wrong; and there are actually nice, single, “normal” people out there looking for the same thing!

      Smile, and have a wonderful day! =)

      • Vikki February 24, 2015, 12:35 pm

        Where are they then?!!! I never got anyone! And I was there for two years!

  • Erika Sellers January 7, 2011, 7:37 am

    I think that this is a excellent idea! I was a member for 6 months and had zero luck. As soon as I cancelled my membership, they started sending me daily emails saying that all of the these guys were viewing my profile and wanted to date me. I think this is a deceptive practice.

    • Sallie Deller January 9, 2011, 3:55 pm

      Erica, The very same thing happened to me!

    • D.M. Ferguson August 27, 2011, 10:47 am

      Erika, the same thing happened to me over a several year period. I joined three different times, creating a new profile each time and this was my experience each time. Of course, after I cancel all these great guys are suddenly interested…but I have to renew to meet them.

  • patricia January 7, 2011, 10:26 am

    I should have acted on my instance good for him ….about four years ago I wanted to file a lawsuit against them ….

  • Anne January 7, 2011, 7:47 pm

    After being on match.com for about 5 days, I could tell which were the scammers and which ones were genuine — but then I ran across the “genuine” members who would say their subscription ran out, but here I am being sent their profile. I called match to find out why I am getting a profile of someone whose subscription had run out. They said it is up to the user to close out their profile once their subscription runs out — in other words, new paying members can see the profiles, but you can’t contact them unless you are paid, and you can’t receive the contacts unless you are paid up. What a scam…After 10 days I wanted to shut down my membership, but they wouldn’t do it. I want to know how to get in on this class action lawsuit. Match hasn’t matched me up with anyone — and I’m seeing the same faces, even though I’ve “blocked” them from the search — or if I only want to see people who are in a specific age group, then why am I sent people who aren’t in that age group? I definitely want to join this suit.

    • Interested Party January 9, 2011, 10:05 am

      No need to do anything yet. There will be a ton of information to follow IF the court certifies this Class.

    • Been there August 11, 2011, 1:05 pm

      Match does not remove the profiles of people who cancel their subscriptions. The only way that a person can get their profile off Match is to sign on, and delete everything, then hide the profile. BUT, the minute someone who has cancels their subscription signs on to their profile, Match renews their subscription under the “auto renew” policy that the person “used” their account!!! So if you met someone and try to get your profile off Match, they get you one last time with whatever time period you originally signed up for: three months, 6 months, whatever. ITS A RIP OFF and you would think completely illegal if only someone out there would protect us and make Match refund its illegally gotten money!!! Furthermore, Match does not allow you to remove your banking information from their site, the only way to stop them from accessing your card, is to cancel the debit or credit card that you used. You would think that this would be illegal as well, you should be able to remove ANY information you entered, Match should not hold your bank account information hostage so they can continue stealing from you: and stealing is what it is!!!

  • Bob January 8, 2011, 6:59 pm


    I am from Fort Worth, Texas and have been on match for quite some time. I would be interested in hearing more details from the folks or attorney involved in this Lawsuit.

    • Linda August 22, 2012, 5:02 pm

      Well Bob,

      You happen to be among the few guys who would be interested in knowing what goes on. I was just on the verge of subscribing but reading this, hell no. I better put my money to some sort of charity.

  • KKHedden January 8, 2011, 7:23 pm

    If anyone has information on how to join this suit, I would like to participate. My sister placed me on Match when I lived in SC. While not interested at the time, I went along for the ride. I found patterns within the profiles that clearly demonstrated that they were written by the same person. Identical paragraphs, similar unique wording, no preferences marked on what they are looking for in a date. I would receive many winks, but when I responded, I heard no further reponse. This happened many times. On weekends/holidays the activity dropped to nothing. I assumed the people hired by Match to keep members on the hook were off from work.

    I then moved to NJ. I joined Match on my own because I really did not give SC much of a chance. The patterns were identical. Furthermore, in the case of NJ, the emails I received concerning interested parties were many times the same. The subject line read “your smile” or “smile”. The content of the emails always followed the same pattern if not the same words. In these same emails, English was clearly not the first language. When my membership was coming to an end, I was inundated with emails of interest. I went on eHarmony and guess what, they too showed patterns were it was clear that similar misleading and fruadulent activity existed. Please let me know if anyone has information on how to join this suit. Besides misrepresentation and misleading practices, it was very rather cruel to set people up, share certain personl facts about yourself only to realize that it is a sham. I am disgusted with this site.

  • John January 10, 2011, 11:26 am

    For those of you who are asking how to join the lawsuit, it is simple. Simply go to hfesq.com-Match.com Sign Up.

    It is fast and easy.

    And as a disgruntled Match customer, I am thrilled that this lawsuit has been filed.

    • honey January 26, 2011, 9:09 am

      Hey John…that link does not seem to work 🙁

  • Jeremy January 10, 2011, 8:08 pm

    the correct sign up link is:
    http://www.hfesq.com. click on the match.com case or cases link. you’ll find it.

  • William Richard January 14, 2011, 8:37 am

    This company charges a fee that doesn’t promote a honest business and they fail to provide a match that provides true testimony of the person they say is available. When you pay $49 dollars per month and get no response from people that match .com say is available, but have been deleted from the site or is a false direction to just get your money. I would think that they are committing a fraud against the public. The whole site as a whole is fraud and decieving and should be shut down and be responsible to pay the subscribers back based on fraudualant activity they have provided.
    I have been off this site and strongly recommend that people join the class action suit to get back what they have lost.

    • OK with it September 16, 2011, 8:25 pm

      For those of you complaining about not receiving anything back from those you have tried to contact — have you ever considered that maybe, just maybe the person is NOT INTERESTED IN YOU? and that is the reason you are not hearing back from them.

      • Sarah Jones October 15, 2011, 10:15 am

        You are an a–hole! It is no secret that Match.com sends out fake winks to lure subscribers. How else can you explain that winks appear within minutes of signing up, and when the profiles associated with these winks are clicked on within minutes of receipt a pop-up advises that the sender is no longer a member. You are either a complete idiot or an employee of the service which basically is the same thing.

    • Amir December 8, 2011, 9:48 am

      I agree. I joined 4 days ago. This is my 3rd time over a 2 year span. I sent out 47 emails to 47 different women in my area. Not one single response. I hate 100 views when I wasn’t a paid member as soon as I signed up almost no views. I believe over 70 percent of the profiles are fake like plentyoffish. Don’t go to that site either. I contacted match.com customer service complaining hey either this people are not really on here or I am a ghost. Here’s scam signs. They have 1 pic and broken english which is a user scam. Here is a company scam they all read the same book called magical thinking. They all just moved to that city they live in. The pictures have them always holding a baby then 5 girlfriends picture at a bar like it was the company(match.com) who set up the fake shots. I really believe they have fake profiles. I am canceling this weekend if I don’t get 1 response. Then I am suing. They will refund my money. Dirty fraud bastards. I am a handsome funny intelligent hard working young guy who just wants to meet a single lady for a possible relationship that is all. I don’t like being toyed with.

      • andy September 27, 2014, 1:02 pm

        I can relate pretty much identically. Emotional distress with all the rejection and wandering why you wouldn’t hear back from at least a couple out of 20,30,50,100 girls you give a broad simple nice first E-mail to. There’s no structure on match. I can honestly say my confidence is shattered and I’m shy in real life around woman like I’m not good enough.

  • Irked in Illinois January 15, 2011, 2:42 am

    I think all of you people need to just chill. Seriously.

    I’m a longtime observer of the online dating industry, and Match.com is one of the GOOD guys. There is no evidence that Match itself puts up fake profiles, sends fake winks or anything else nefarious. And why should it? Match has what – 20 MILLION profiles? And they’re going to hire someone to post stock photography and cut and paste essays? How does this make ANY logical sense?

    You sound like conspiracy theorists – if the holes in your story weren’t so gaping.

    People wink randomly at strangers all the time. It doesn’t mean anything. If I wink at 50 people and 10 write back, not to mention 5 others who wrote to me, it only stands to reason that I’m not going to be in touch with all 15 at once. Thus, you get dropped. Happens to everybody. Rejection is part of doing business online.

    As far as “profiles that sound the same”, well, duh. Dave once had a business called ProfileDoctor that tried to help people write original essays. Why? You got it: because everyone’s profile sounds the same. Yes, even yours. “Nice, smart, kind, warm, honest, athletic, family oriented. Likes hiking, biking, movies, music, travel. Looking for my best friend, lover and partner in crime. Love to laugh. Equally comfortable dressing up or dressing down.” This isn’t a Match.com template. This is an uncreative single person template.

    Finally, it’s not standard online dating company practice to inform you which members are paying and which members are not. Nor is it Match’s responsibility to take down profiles that members leave up – often people leave up their profiles to fill up their inbox and THEN subscribe again. So people game the Match.com system to avoid paying every month, just as Match exploits those people to attract new members. Either way, EVERY dating site does this and it’s not really news, nor is it a bait and switch. You want to know who’s likely paying for the site? Try the people who logged in within the past 24 hours – they’re far more likely to be able to read your emails than the folks who haven’t logged in for a month.

    The only thing remotely problematic about dating site profiles is the presence of Nigerian scammers who DO put up fake photos and fake essays that probably sound the same. The nice part about these folks is that the photos always look like they came out of a magazine, the English is usually broken, and they tend to ask for your email address right away. Moreover, they’re usually reported and removed from Match.com within 24 hours. Which might explain why someone will wink/write to you and then suddenly be gone from the website.

    I know that all of you disgruntled class action folks will wholeheartedly disagree with my assessment of things – it’s called the confirmation bias, where you will believe anyone who supports what you already believe – and do everything in your power to refute the undeniable truth of my post.

    Alas, the real place for you to direct your attention is not at Match.com, but at your own efforts. After all, if you were having any success on these websites, you wouldn’t spend a half a second worrying about abandoned profiles or Nigerian scammers or $30/month. You’d be going on regular dates and potentially falling in love.

    Simply put, millions of people date online without claiming fraud. Why don’t you get better photos, write better essays, write better emails and join them instead of engaging in a frivolous lawsuit because you’re not getting a positive response?

    Oh yes, because that would involve taking responsibility instead of blaming the world’s biggest dating site for your failures.

    (Next class action suit: 24-Hour-Fitness because you haven’t lost that 20 lbs yet!)

    • Dave April 22, 2011, 6:58 pm

      1. If you are a man, I can guarantee you aren’t any more desireable than I am.
      2. If you are a woman, I probably wouldn’t touch your hand with a 10 foot pole.
      3. I’ve used match.com off and on for awhile to supplement my dating on the outside.
      4. I’ve been out with over 300 different women on match.com, so I cannot in any way, shape or form be construed as someone who can’t get a date.
      5. Just because I have been out with a ridiculous amount of women DOES NOT mean I also haven’t been the victim of fraud with hundreds of others who I didn’t meet and were obvious fake profiles who initially contacted me.
      6. It is obvious you are completely ignorant of how and why the site does create fake profiles, and how to spot them because the evidence is crystal clear.
      7. You are a moron, and come off like a moron. My advice would be for you not to spew drivel about something you obviously no ZERO about.

    • OK with it September 16, 2011, 8:33 pm

      Dear Irked — I am with you 100%. However, I am a good looking woman and it seems that 99% of those I contact don’t contact me. It really makes me wonder what’s wrong. I just say, “Oh, well, they don’t know what they’re missing.” In the two years I’ve been on match and other sites, I have had about 6 dates, one relationship and one on the way! It is hard to understand, but that’s the way it does. I don’t think Match is making up or editing profiles, or posting bogus pictures.

  • Dave Evans January 15, 2011, 7:07 pm

    As the Dave that Irked was talking about and someone who has followed the Match and the dating industry since 2002, I have to agree with most of what Irked says.

    Scammers are everyone, look up the “twizzer” profiles on Match from a few years ago, this is scammer-101 behavior and it continues to evolve.

    Match is actually one of the sites that will aggressively weed out fake profiles and scammer. Problem is that it relies on us to report those profiles that just don’t seem right. Unless you report them nothing will be done. Believe me, I know all about using technology to decide if a profile is fake or not. Easier said than done.

    I complain about Match all the time on my blog but it remains true that Match has a great customer service department and comprehensive anti-fraud system. Yes there will always problems on dating sites but you should see what other sites get away with, everything you allege Match does, only a lot worse.

    If anything, the dating industry should be clearer about the difference between a member and subscriber as well as what happens to your profile in different situations (paid, unpaid, hidden, deleted, etc).

    I doubt this effort will go anywhere, we’ll just have to see.

  • JOHN L January 24, 2011, 12:17 pm

    I’ve been a Match.com member for only a week, but the seeded or fraudulent/scam profiles on Match are pervasive. Many of these appear professionally written; unusual for overseas scammers, based on my experience seeing these for years on other dating sites.

    The first tip that you’re getting correspondence from a fake is they are often nowhere near your geographical location. Another tip-off is an unsolicited email encouraging you to send them a direct email and they code the address. For example, “please write me at m/y/a/d/d/r/e/s/s/@/h/o/t/m/a/i/l/,/c/o/m and I’ll send my pictures…”

    Match.com could easily eliminate 95 percent of these fake and fraudulent profiles by using geolocation data and excluding new accounts that attempt to sign up with a USA location from a non-USA IP address. — Visit CBS.com and attempt to view video content from outside the USA. You’ll be restricted because of your non-USA IP address. — The same technology ‘could’ be used by Match.com, however they choose not to, because fraudulent content has become part of their business model. They knowingly have a symbiotic relationship with those providing fraudulent profiles.

    I’ve noticed that these fraudulent members seem to disappear after a few days, likely based on complaints from members. The question that needs to be addressed: “does Match.com use easily available technology to prevent fraudulent profiles from being created?” (i.e. IP Geolocation data, blocking an IP when a fraudulent user is removed, etc.) They do not, because fraudulent members encourage new sign-ups. Before a new visitor has paid a membership fee, they will likely receive several messages in their in-box. Knowing someone is interested encourages them to buy a membership. I received several of those before paying my fee. — Remove the fraudulent profiles and emails and Match would likely lose half their new sign-ups.

    While an accusation of fraud based on this practice alone might be successfully defended, I believe Match has another fraudulent practice that may have some liability as well. As a paid member you are limited to about 50 emails in a 24-hour period. Given the low number of ‘Active’ members vs. fraudulent and inactive members, it’s easy to hit this limit in the course of writing enough messages to matches to generate a handful of replies. Send 25 messages Saturday afternoon and another 25 Sunday morning and you’ve hit the limit.

    A message limit is not unreasonable, however when you hit the message limit you’re given NO INDICATION that a ‘limit’ has been reached. Messages written are simply discarded while Match continues to give you the response “Your message has been sent!” The limit does not appear to affect messages written to those members you are already corresponding with. — The act of not indicating when a message you just wrote has gone ‘nowhere’ is fraudulent (in my opinion) and should be addressed. As the service works now, your only indication of what’s going on is when you review the list of messages you sent. Messages that were discarded will not appear there.

    It seems a Class Action is long overdue. I would imagine, at this point, there are lots and lots of ex Match.com employees that know exactly what their business practice has been regarding deception of new subscribers. Perhaps that’s what needs to be done to clean-up this industry. I can’t think of any other industry that could go unchecked for so long without penalty. Match.com is by no means the only online dating service doing this. They all do it because none of them have been encouraged (by the law) to do otherwise.

    There is one exception that comes to mind. PlentyOfFish.com doesn’t appear to have these fraudulent profile issues. They are a FREE online dating service. That’s odd, because the scammers could sign up and use that service for FREE! To do the same on Match.com they have to PAY, right? — Hmmm, new question: Have members with fraudulent profiles been PAYING Match.com to be a member, or has Match.com been granting some ‘free memberships’ because fraudulent members help encourage people to subscribe? — If I were a betting man, I’d put my money down on that scenario. As Deep Throat once said: FOLLOW THE MONEY!

    • Mike August 1, 2011, 11:38 am

      Plenty of CRAP there too! Mixed in with the real ones.

  • Tony January 31, 2011, 5:45 pm

    Dont like those Ghana scammers cause they wont send me any nekkid pics 🙁
    Wonder if thats grounds for a class action lawsuit against Ghana?

  • Danny February 1, 2011, 1:36 pm

    This is terrible people pay for a service the site should be monitored.

  • Allison February 6, 2011, 12:42 pm

    I know for certain that bogus are presented. Mine was. I stopped paying for my membership and yet my profile remained visible. Some months afterward, on a lark, I visited the site and noted that I’d received emails and winks and that my profile had been viewed by hundreds of guys. Really hacked me off. I am happy to offer my experience – and don’t even care about the financial compensation. I just want Match.com to be on the up-and-up. There are enough games in the dating world w/o a service you’re paying for being a ringleader.

    Allison Bond
    Houston, TX

  • Allison February 6, 2011, 12:44 pm

    My fingers were flying in the above post; caught typos: I know for certain that bogus profiles are presented. Mine was. I stopped paying for my membership and yet my profile remained visible – unbeknownst to me. Some months after quitting the site, on a lark, I visited the site and noted that I’d received emails and winks and that my profile had been viewed by hundreds of guys. Really hacked me off. I am happy to offer my experience – and don’t even care about the financial compensation. I just want Match.com to be on the up-and-up. There are enough games in the dating world w/o a service you’re paying for being a ringleader.

    Allison Bond
    Houston, TX

    • OK with it September 16, 2011, 8:40 pm

      When you sign up for a certain period of time, your membership lasts for the entire period. If you tell Match that you no longer want a membership, the profile will still show up on line until the membership expires.

  • Margaret February 24, 2011, 12:49 am

    haha plenty of fish is FULL of fake profiles that is the worst site I have ever been on in my entire life and met so many weirdos on there who were not who they said they were. One right after another and if you reject an invitation ten minutes later they come back at you with another one, I would not ever recommend a non paid site to anyone. I have tested them all out and those are the worst you get what you pay for! If there is also false behavior its up to the clients to report that one. How on earth can these sites keep up with all of that one. Its not possible and yes high security is key. You let them in for free you have nothing but problems. Now in this case where the customers were paying yes time to wake up you are making millions here and need to own up and look after your business and service. When the membership runs out set it up to auto delete, the end of the story.

  • John March 2, 2011, 11:07 am

    Match.com should have to take some responsibility for the fraud that everyone is talking about here. I cancelled my subscription. Once the cancellation became effective and I checked the box to make my profile inactive, I could still see my profile in a search of available people within my geographic/age range. I marked my profile as “hidden” and it is still coming up in searches. Come on! That is just plain wrong. My picture is still there when I have stated that I don’t want it there. This is fraud, and Match.com knows it. Can’t anything be done to put this company out of business?

  • C.L. Jones March 19, 2011, 2:56 pm

    I want in! Iwas deceived too!

    Please reply a.s.a.p.

    Thank you,
    C.L. Jones

  • Cher March 19, 2011, 6:22 pm

    I would like to know if I can be included with the people who are in the class action suit against match.com? PURELY for the principal of it all. I too had a bad experience with them and they gave me the song and dance story as to why it happened.
    I was lied to as well. Please reply to where I might contact some one involved in this siut, i.e. the attorneys. I tried bringing the site mentioned above up but it does not come up on the internet. As to why I am not sure. hfesq.com-Match.com
    If you can direct me as to who to contact I’d appreciate it. There needss to be strict regulations and needs to be monitored and audited.
    Thank you… C.

  • Liz Heaney March 20, 2011, 12:59 pm

    I understand Match.com cannot control the evildoers who create profiles by copying and pasting photos from valid profiles to create their fraudulent profile to “prey” on the “real” people. Let’s face it, there is a population in the world that has the belief “do unto others before they do to you.” The anonimity afforded by the Internet gives the online scum access to the rest of the world; it’s a tough nut to crack.

    But, here’s a caveot any state’s Attorney General may want to know about.

    It appears that when a subscriber’s expiration date is approaching, completing the “Change/Cancel subscription” link through their “Help” tab named “Resigning a Paid Subscription” does not always generate the cancellation message to Match.com that it is designed to do. (You would think I would learn-this has happened to me more than once!) Match.com states – “it could be a computer glitch” and the consumer’s credit card automatically gets charged the subscription fee again. So how many thousands of “computer glitches” have caused and continue to cause automatic charges to consumers’ credit cards? I would venture it is in the thousands.

    Okay you programmers-verify can a boleen be created for this?

    Of course, the verbiage goes on to say “After you resign your subscription, you can still sign in, and you’ll be able to receive and respond to email messages through the rest of your subscription. Once your subscription term ends, you’ll lose those benefits, but your profile and photos will remain visible (unless you choose hide them in your visibility settings), and you’ll continue to enjoy free membership benefits like search and the ability to send and receive winks.”

    This being said, of course gives the consumer the confidence to continue to visit their match.com profile and use it as long as it is still active, knowing that it will automatically be turned OFF soon. But then it isn’t, and your card is charged again. By the time you notice this, you’ve sent an email and then Match.com considers you “hooked” and no refund is due because “you used your account after the expiration date.” How about that.

    The simple FIX of course is for Match.com to add a simple statement on the first line of the “Change/Cancel Subscription” page: “We are unable to accept responsibility for computer irregularities. If you do not receive a cancellation confirmation email from Match.com verifying your account cancellation, your subscription is not cancelled; process your cancellation again or contact Customer Support. ”

    Who will start the class action suit for this issue? Many thanks-Liz

  • Kim April 4, 2011, 8:58 pm

    I went back on Match after a long hiatus (am letting my 3 month subscription expire without renewing). I saw a profile with photos of a guy I dated several years back. It obviously wasn’t him and I am convinced that Match perpetuates fake profiles. From now on I will only meet people the old fashioned way – volunteering, work, BBQs at friends’ houses, cooking classes, etc. This nonsense is egregious.

    • Norah Hart April 10, 2011, 4:29 pm

      To register as a potential plaintiff in the class action against Match.com, please go to http://www.consumerclasslaw.com and fill out the contact form on the Contact page. Thank you.

  • Donna April 9, 2011, 2:04 pm

    I would like to get in on this lawsuite as well. I have been approached numerous times with fake profiles and one even though I knew it was a scammer continued on with conversation until I could prove it when he asked me to purchase a calling card. When I told him no and I was reporting him, I got a callat work the next day from someone who said he was a reporter ihn Ghana and asked if I new two ladies this person was also in contact with. I said no why and he said they were scammd out of over 150,000k dollars. I told him to report it to he US agencies I had been reporting him to
    Match won’t even refund my money to me

  • Sylvia D April 18, 2011, 10:30 pm

    I met a guy who seemed genuine but after a proposal and
    Me lending him money he revealed he is a professional conartist and I would never see my money again. I didn’t know and he played a role consistently as a good guy, very open and religious. I need in on this lawsuit. The guy even went back on match.com after he took advantage of me to con another woman. I’m ashamed but it was 32,000.00 total that was coned from me from the lack of screening.

    • Sam 1966 November 1, 2011, 3:54 pm

      Are you a moron, you deserve to lose your money if you were that stupid to give it to a guy that you barely knew. You must be either really fat or really ugly to fall for a con artist like that. Let me give you a tip, if you are either fat or ugly and a good looking guy wants to date you, it is a scam. Now if a fat or ugly guy wants to date you there is a chance it is above board. Plus the religious ones are the worst scammers, religion breeds scammer.

      • caroline26 November 20, 2011, 7:11 pm

        Wow, that is a super offensive thing to say. I agree with it not being a good idea to ever give money to anyone, especially people you don’t know, but people get scammed all the time.

        Your “fat and ugly” comments are just rude and unnecessary, have nothing to do with the situation, embodies everything that is wrong with society today, and manages to insult everyone who has any kind of religious faith. “Religion breeds scammer.” Just…ignorant.

  • Webdater May 13, 2011, 8:01 am

    RE: Irked in Illinois.
    Really? You sounds like you have a lot of loyalty to be defending the company. I’d guess you’re either very naive or affiliated with the company.

    I’ve joined several dating sites experimenting with different methods and profiles to see which attracts the most hits. I’d also legitmately like to find a good match. In the process though I’ve diefinitively seen evidence that they use fake profiles. Other sites do it too, so I’m not picking on Match in particular.

    Match and other dating websites DO have fake profiles they use to entice trial members to join. You join on a trial basis so they aren’t making any money off you. They have these profiles of attractive people who are often out of your area but who send winks to entice you to join. Then when you join and look for the person you get an “OOPS this profile no longger exists”

    I joined with a few different accounts and viola I got winks from the same phoney profiles.

    Get this. After having quit Match for a few month’s I get this letter from Match saying they think I would be great for a commercial and sent me links to their YouTube commercials. They requested I send a recent photo and some other personal information.

    When I replied to the letter I said it sounded interesting but I don’t give my personal information out to anyone. If this is legitimate please reply and I’ll be happy to provide that info if I know who its going to.

    Of course there was no reply.

    Sign me up for the lawsuit.

  • Angry Man July 7, 2011, 8:53 pm

    I composed an email designed for one purpose: to solicit a response. It was not flirty or inappropriate in any way. I sent it to 15 “active” profiles and got 0 responses.

    I conservatively estimate that the probability of getting a response back from any one of these women is 50% (conservative because it’s probably more like 70%). The chances of getting 0 responses is less than 1 in 10,000. That’s like walking into a casino in Vegas, playing 3 games of roulette, and winning all 3. Do you think that happens? What does the casino do when it happens? They accuse the person of CHEATING. It’s called the Law of Large Numbers!

    Match.com is a complete utter FRAUD. They charge you to send emails to people WHO ARE NOT F**KING THERE!!!!

  • chris July 11, 2011, 7:25 am

    Match.com is a scam, I had a 3 month membership and it’s near impossible getting any women to reply to winks or emails.

    But magically 1 day after my membership expires, I get the ‘you’ve got mail’ message.

    So I know if I were to reactivate it, I’ll got to read that message and find out that the member has been deleted and I wasted another $60.

    But I’ve seen this type of behavior on forums many many times. Where as soon as your account expires, the member would all of a sudden get an email from someone, and then have to pay to read it. Just to find out that it’s a phony email.

    Match.com should be shut down for this type of stuff.

  • Ron July 14, 2011, 7:24 am

    So a week ago I fill out the profile form. Immediately I start receiving notifications of responses, winks, emails even though I had not yet paid any money. To access these “reponses” I needed to pay money. I conservatively paid for the expensive 1 month rather than the 3 or 6 month commitment. Immediately I get several online instant messages from young Match women that are at distant US cities (politely declining) even though I had stipulated 50 mile radius and was seeking older, age appropriate women. I respond to these and also to some local, more appropriate matches…and no responses. I follow up on supposed interested women with polite, brief email to some of the “daily matches”…no response. Winks stop at the point money paid. I kept thinking that my account profile must be “blocked”. So I find my way to the home page and it appears open; just all interest in my profile has suddenly evaporated not that I have subscribed. I Google myself to this scam page by entering “Is Match.com a scam?”. I will give it a couple more days due to some of the above positive statements. I am thinking that Match “salts” the process to entice a person to buy the membership and that the actual number of people available to interact within Match is way lower than what you think due to the elevated pre pay “interest” level one is generating before you enter your credit card information. Later I will sign up for the class action suit and challenge the payment to my credit card. Also, I was encouraged to fill out the Chemistry.com questionnaire and apparently they charged me $24.95 as they transferred my information from Match.com as I filled out their personality profile. Neat trick-sister companies? Sister scams? All in all kind of a sick ripoff to make money from people interested in finding a significant other and thinking that this is a legitimate online resource.

  • Justin July 14, 2011, 4:21 pm

    I am a heterosexual male who has tried Match.com off and on for about seven years, going back to the days when it was still Yahoo Personals. I’ve had some success and scored some dates. Two women even became my long-term girlfriends over the years. Having said that, however, there are some problems with the service.

    I won’t assign all of the blame to Match.com, but I think it’s a 50-50 split between Match and the users who go on the site. There is no question that the site uses a fair amount of deception and and trickiness in taking the consumers’ money – such as requiring a person to becoming a paying member in order to read an email, or even to see who sent them an email…but not even allowing those who are paying members to know if the person they are writing to will even be able to read their message or not. In my opinion, this stunt is the biggest con job carried out by the site.

    Fake profiles definitely are posted on Match, but I do not know if they are intentionally planted by the company or not. The fake profiles are extremely easy to identify – they will usually contain only one or two pictures that look professionally made, have no more than the minimum required length of text in the “About me” section, and list “no preference” for each category under what type of partner they are looking for (in addition to listing 3’0 to 8’11 as their desired partner’s height). Like I said, I don’t know if these fakes are planted by the company or not…it’s hard to say. On one hand, I don’t see what purpose these fakes would serve if they were created by someone/something else. On the other hand, I would think that the site would be intelligent enough to be a little more creative when designing fake profiles by making their phoniness a little less obvious.

    I’ve gotten the winks from women across the country like some of the others on this forum have mentioned. I live in the Philadelphia, PA region and even though my profile says I am looking for someone within 75 miles, I have still gotten winks from women in Tampa, FL, Seattle, WA, and Los Angeles, CA!!! This stuff happens within a day or two after you restore your membership and shortly before your membership is about to expire.

    But…the lack of responses that many people are angry about also stem from problems that are the fault of the users on this site, and not necessarily the fault of Match. Out of the profiles that are not fakes, how often do you see women who indicate that they only want to hear from white men, at least 6’0″ tall, who are “athletic and toned?” Quite ironic that women who themselves are “slender”, “a few extra pounds”(which is a politically correct way of saying “fat”), or “about average” so often say they only want an athletic/toned guy. In other words, it seems that a large chunk of the women with “real” profiles on this site are engaging in wishful thinking by looking for a fantasy instead of a realistic, everyday man. I am sure the opposite holds true for a lot of the men who post profiles on the site as well, so I do not mean to limit this critique to just women…but since I am a guy, I can only personally relate to my experiences. Combine that with the fact that a certain portion of people on Match don’t really seem to know what exactly they are looking for in a partner (a friend? a lover? a one-night stand? friends with benefits?), and it can make for a frustrating experience for many of the consumers, which I feel drives much of the resentment towards online dating in general…which fuels the stereotype that online dating is rife with weirdos, wackos, crazy people, creeps, freaks, etc. I met up with one girl for a date four years ago who told me over ice cream that she was actually a lesbian but wanted to see what going out with a guy felt like! No lie! Last year I started talking on the phone regularly to one woman, and we really hit things off. Despite talking nightly for 1-2 hours for more than 2 months, going out together, and even getting physical, she suddenly got “cold feet” and feed me a bunch of b.s. about not feeling “chemistry” or a “connection” – after 3 months! I was extremely frustrated and livid, but this is not the fault of the site.

    • OK with it September 16, 2011, 8:52 pm

      Regarding your last paragraph – some people just don’t know what to say when they don’t want to see you anymore so they make something up to keep from hurting your feelings.

  • Darren July 25, 2011, 1:12 pm

    I am totally sick of this crap. Just got this domain name match.comclassaction.info I am a web designer who owns a software company and I will be building a site soon to bring you all together. This is complete crap and our government should be doing something about it but like match.com who doesn’t care about fake profiles and creates their own to sucker us in, it’s the bottom dollar. They get the money and so does the US from the generated taxes. This must be much larger than just Texas. How about the whole US. With me people?
    This takes a while but let’s get our money back and shut them down. The more people the better. Note: We can also send a huge message to the rest of the sites who do the same thing. Send me an e-mail with your information. Name First and last …time of concern (your experiences with match) dates etc and any print screens of their actions. NOTE: If you really want to help, start taking print screens of all bogus activities and save them. Do this for a while and send to me in a zip format of .rar or .zip. There are many sites out there about the same thing who can help you with patterning this crap on match and this will be on my site also when I finish it. This site will be very simple and will be specific to this topic only just for you. NOTE: I am not just trying to collect your information promise.. If you like call me at 1 860 412 9524 .. I live in CT. Note: I am very busy and I might not get your call but after 5:00 would be best best. Leaving a message will be good although I may not return it as One long distance for you is affordable but you can imagine my phone bill if I call you all and the time it would take to return all of them. I do think I might have free long distance in my plan though and will have to check. I will be calling select individuals who show very serious intentions on helping the cause. I am very serious about this and hope you are also. Note: Through the investigation that will come from this, many individuals will be exposed who agree to do this for Match so if one of them is you, Better move to Gahna….lol

  • Darren July 25, 2011, 1:13 pm

    oops, thought they might display this. match.comclassaction@yahoo.com

  • Darren July 25, 2011, 1:14 pm

    moderators, please put email in my above message

  • Antonio August 5, 2011, 9:29 pm

    I’m experiencing much of the negative methods used by Match.com to get you to sign up and keep you there. I am considered very attractive, in a very obvious way. I only say this to make the point that its not fair to assume that people who are complaining are somehow not attractive or less so than those who are defending Match.com.

    I signed up for a free account and put up a few photos. I knew that contact from someone would likely incur some kind of filtering/moderation and cost to be able to communicate. However, the way they did it was pretty shady. I received a notification via email that someone emailed me. Not a free wink, an email. However, because it was an email, I was unable to see who actually sent it. I did not want to view the contents, just see the person. I called Match and asked them if they solicit your Match.com email in the same way they do your personal email with ads and notifications. They assured me this wasn’t the case and that a real, active member contacted me.

    After some consideration I signed up after they offered me a significant discount on the initial six month membership. I then saw that the person that contacted me was from VA. I live in MN. There was no way this was going to happen. Also, the text of the email was nonsense. The account for this person was gone the next day.

    I called Match again to let them know about this incident and to explain to them that I am now extremely skeptical of the site because of this. The defended themselves and felt that the explanation was valid enough to continue using the service. Over time, I noticed that the only real women contacting me have been very unstable. There is no lack of profiles, but there is a lack of real communication and action. These people join the site with the intent to engage with another person but even with someone who fits their criteria and then some, they do not bother to get what they paid for? I call bullshot. Really, it doesn’t make sense.

    The second incident I’ve encountered was when I recently emailed and called Match to explain that I would definitely not be renewing and the only reason they’re receiving communication from me is because the sent email is recorded and the phone call is logged on my bill, just in case I get charged for an auto-renewal and need to dispute it. A woman contacted me via email while I was online and it was worded quite nicely. I replied, and she immediately went offline. The next day she replied and the prose, vocabulary, punctuation, etc had completely changed. It was like a toddler replaced an adult and wrote in fragments, trying to reply to things I said in an indirect way. I then got very suspicious and looked up the Match.com username of this woman on Google.

    Good ‘ole Google pulled up an almost identical profile for this person on AfroRomance. I just laughed after seeing this. At that point I knew I’d been scammed (yes I’m aware people sign up for more than one). I then decided to send the two profile pages of the fakes to Match.com. Then I changed my mind. I believe that if I hold onto these, it could add to the already damning testimony by so many others who have been scammed by the service. Its kind of ridiculous to take advantage of people in this way. The worst part of this is that I found the actual person that the photos belong to, and this should definitely be enough to get at least a refund. However, I believe the site should be dissolved. There’s no reason for anyone to trust them at this point.

  • samantha boyle September 5, 2011, 10:11 pm

    im not involved inthis suit however my husband was able to make a profile and said he was divorced while he met a girl on their site and dated her for 2 years he also got her pregnant and made her get an abotion i caught him texting her just a monmth ago he is also on singles.net and many others so i come to find out i read their agreement and he was in violation is their anything i can do against match .com we are getting a divorce and it destoyed my marriage we been together nine years and 2 of those he was cheating is their anything i can do

  • CECILIA VARONA September 10, 2011, 9:58 am






  • Hetty Dutra September 18, 2011, 12:16 pm

    I paid for a 6 month membership and the “guarantee” was that if you didn’t find someone, match.com would give you 6 month’s membership free. The time grew near, and I had fulfilled the part I had to do (x # of emails sent a month, profile on all the time, etc. etc.) and was looking forward to my free 6 months. On 9/16 (which might have been the 6 month date) I went to log in and couldn’t. I tried all the suggestions from them and then was on hold FOREVER, but finally got a live person. She informed me that “someone” changed my password and removed some photos on 9/16. Clearly it wasn’t me. She told me that my membership had “rolled over” so my account was charged for something over $100. for a new 6 months, but they were so sorry about the problem that they would give me one month FREE. I protested saying I was due for 6 months free. “Oh, no,” she says, “that’s only for new members!” “But, but, I was a new member,” I say,”and I did everything to qualify for it.” Turns out I would have to do a new site (and you know what a pain in the ass that is) and get the one month free, and that would probably roll over to god knows what). I tried to get transferred to a supervisor; she left my on hold intermittently for a long time to check records. I gave up. I said cancel me – I won’t pay the new 6 month fee, you won’t owe me a month, and it will be DONE. Of course, she agreed.

    Then I got kinda mad and looked up online. I suggest emailing with complaints or calling her at 1-214-576-9416 or writing match.com at IAC World Headquarters, 555W 18th Street, New York, NY, 10011 or calling 1-212-314-7300.

    Harassment at least feels good. If you know how to get in on the class action lawsuit against them, tell me, please.

    Oh, did I have fun on match? Yep, went on kazillion dates and met quite a few really nice men – most ones I wasn’t interested in romantically, but hey, they were interesting and I am still exploring a relationship possibility with one of them.

  • Julie September 28, 2011, 10:19 pm

    How do I join this class action lawsuit?
    I was a match.com subscriber.

  • Larting You October 12, 2011, 1:09 pm

    I’ve started a collection of what I believe to be fake profiles that Match.com has not taken down. I believe they’re fake because the photos are of stunning women and the photos can be found on other web sites. If they’re not fake, the photos are suspect. Match.com will take down profiles when you report them (usually quite quickly). However, the profiles I’ve put on my list are ones that Match.com won’t touch, despite proof of the pics being elsewhere. Check out the list here: https://sites.google.com/site/lartingyou/profiles-on-match-com-whose-photos-are-elsewhere

  • sean October 16, 2011, 9:03 pm

    Instead of just going after match.com, why not target majority of online dating sites? I’ve checked out a few different kinds and they are all filled with the same tricks and ploys to sucker money out of stupid or desperate ppl. Many sites have fake accounts that spam your email with gorgeous girls that are interested in you and what not. But there profiles are bs! I think they are made by the company to sucker ppl. This should not b allowed. Scamming people and preying on ppl just shouldn’t b legal, there are hundreds of these websites. If u were to take a class action suit against more companys that means more money no? I don’t know much about the law , but I do know from experience that majority of the dating sites are just scamming people. I joined most of these sites just out of boredom..and wanting to find a legit cougar in my area 😀 hahahah. Thankfully I’m a gorgeous,semi smart guy whose not a sucker! Lol :p

  • Buffy the good Twin October 26, 2011, 5:36 pm

    Ahh… match.com Its a LOVE / HATE relationship! I’ve met some great guys… but this latest one I just have to share. SCAM ALERT!! SCAM ALERT!! For all the women out there…. beware of CHRIS WALTERS. This is a classic scammer story – He claims to live in Las Vegas, but in the UK taking care of his families estate. He is a widow, with a young daughter. He claims to be in LOVE with you and ask for money to get back home. He also had a user profile in San Diego. His 25+ photos were copied from Facebook (another security mess). I have reported him to match.com and the FBI…. and we are gaining ground on this A$$H0l3…. Karma baby!!

  • Raz October 28, 2011, 2:56 pm

    After canceling my membership in January 2011, I have been charged twice for automatic renewal

  • Theresa November 1, 2011, 1:22 pm

    I subscribed in January 2011 for 6 months (six month gaurantee) I didn’t get anything out of the first 6 months, was promised 6 months free, didn’t get that either. Resubscribed in Sept 2011, thinking to give it another try. After two months I decided to end the subscription which I payed $112.00 for. I called match to get a partial refund. NO SUCH THING!!!! How is it that you can pay for something that you do not use????!!!!!! What a rip off!!!!!! Will never visit that site again. Scammers galour!!!!! And the many morons who I have met in such a brief period of time is unbelievable. DO NOT VISIT THIS WEBSITE unless you want to ruin your life!!

  • Jason November 19, 2011, 5:12 pm

    I just cancelled the trial subscription on Nov 18…the confirmation was posted on Nov 18……started the trial on 11/16,I saw them charged me on 11/17…..then I called and told them that I cancelled the subs before the end of the trial 72-hour period……I want my refund back on my card few days later….they said no b/c I signed for the non-trial subs…i already paid the whole month subs……that is B***t….I got their invitation from the trial email…….Before I provide my card info…
    i saw this: At the end of your 3-day free trial period, You will be charged $35.99. At the end of your subscription commitment, your subscription will automatically continue for the same period of time at $35.99.
    If you cancel before the end of your 3-day free trial period, your access to the basic subscription features will end immediately.” then I signed up….this site is just immortal …this is a scam
    …I will never recommend to everyone….. I did not get my money back

    How do I get in on this class action suit?

  • Harry December 18, 2011, 9:20 am

    There have been over 1500 people looking at my profile. I have contacted around 100. Women certainly have more problems with this site than men. I was just one of those who cancelled after 3 months only to be re-newed on my discover card. It better not happen again!!

  • Selena January 9, 2012, 4:19 pm

    My story is even worse. Met a guy who appeared to be dream come true, educated, Dr. Sure! Once he got me interested all he could do is try to get me to have 3 somes and 4 somes with him. He’s a predator preying on innocent woman on Match. I reported him to Match and don’t know if they will take him down or not. Be happy the other guys were fake. This “real” guy was a nightmare.

  • Joe January 11, 2012, 9:57 am


    My profile was hidden (not visible to anyone) on Match.com and I started doing some editing to my profile with the intention of making it active once again. Strangely I get a message from a woman in my inbox and was perplexed at how she would have known to send me one since I wasn’t visible and had never had contact with her. Then, in order to read the message, I had to sign up. So I paid up, replied to her, and later found her profile had either been deleted or hidden. I suspect a scam on the part of Match to get me to renew my membership.

  • M. Harris February 17, 2012, 10:41 am

    EMAIL REQUEST TO MATCH.COM. I have yet to receive a response.
    In response to my request to completely terminate my account it was explained to me that my profile would be “hidden”. That is not in line with my underlying request. At this point in time, I do not want Match.com to maintain any profile on my behalf (hidden or otherwise). I am hereby requesting confirmation that my profile is completely removed from your system.

  • johnny4 February 22, 2012, 12:23 pm

    It’s fake… I recently tried it against my instinct, and have now wasted 35bucks. Once you start looking at the profiles you notice too many similarities, It’s bogus save your money try a different one.
    I’d bet 50 percent of the profiles are fakes.

  • rfirefly February 25, 2012, 1:22 am

    Ahhhh look at all the lonely people….

  • Anje March 9, 2012, 11:24 pm


    Aaah look at the condescending arsehole!

  • Ja March 13, 2012, 1:11 pm

    ProFiles on match are legit. Like some have said if you’re a guy the key is to stand out w a unique profile and sending unique messages. Been on many dates w girls from the site. My key problem is the girls and the quality of men they seek..I’m an athlete, have money and good looks and sense of humor..crazy that some of these average women think they can do better..

  • Paul March 14, 2012, 2:24 pm

    It’s interesting to see this about Match.com as I surfed in here looking for information about ‘Are You Interested?’s practices. Before I subscribed, I was getting all these interested hits; after subscribing, not a single one has responded. Customer service (and I use that term loosely) refuses to respond to emails, and there is no other contact info available. Kinda sounds like this Match.com problem is a pretty common thing. The thing is that, like the guy above, I’m also an athlete and not hard on the eyes, so I’m told. But catchy communications aren’t the answer, either. I speak three languages flexibly and can usually get conversations going easily. Not so on AYI. Probably because I’m talking to bots…

    • Colleen August 13, 2012, 4:47 pm

      There is an adress in London you can write to. Here it is:
      The communication building, 48 Leicester Square, London
      WC 2H 7 LT. England
      Thei VAT number is 747 4270 19
      Those are the info they provide on their website. I’ve never written so far because I know it’s wasting time. Will write when I have a lawyer.

    • Linda August 22, 2012, 5:06 pm

      May be we should all open our own site since we are all genuinely searching lol! Good luck to all of us!

  • Lisa April 12, 2012, 10:24 pm

    I had the same experience as soon as my membership ended ( that is another issue I’ll bring up later) I all of the sudden got winks from guys that didn’t contact me before.. like all the time… I had almost 2500 hits on my profile within a few months.. so I was getting real men also, and no problem finding dates, but then they ran out of matches for me and then all of the sudden no one contacted me… towards the end of my membership and then as soon as it ended and I mean right after all of the sudden winks and e-mails… back to the other issue. I called and spoke with DJ and he told me my membership ended on Feb 6th if I did not renew… I said I’ll think about it… then after feb 6th I still had membership, but I didn’t really realize that I still had the same options so I didn’t think anything of it until I found out they are charging my cc still… so when I called they acted like they had no clue who DJ was and kept saying they had no record of me calling, but funny how they had every other call recorded… so they didn’t refund me or offer me a better deal to keep me. I let my member ship expire b/c it wasn’t right for them to charge my cc after I was set to expire. According to them they have NO ONE in their corporate office that can offer me a refund or a better deal to make up for their goof up… I’d really like to get on this class action suit, but the link above doesn’t work… I guess they think they are above the laws of charging someone’s credit card without permission. And they don’t have enough sense to realize I can rebut the charges… It would have been better for them to just offer me a great deal to re-sign.. They are asking for a law suit. Sad thing that they do this unethical business… they really could have a great thing going.

  • JakeM April 22, 2012, 1:44 pm

    Here’s a Match nuance. When I was a subscriber I would get about 3 to 5 woman who would check out my profile. Within one week of a canceled 6 month subscription approximately 30 woman looked at my profile. If you’ve been on Match you know that in order to see who is checking you out you need to subscribe. I felt like Match was flooding me with profiles so I would give in to another subscription. Shady.

  • PegS April 27, 2012, 3:56 pm

    Today is the last day of my subscription, and while things have been fairly quiet recently, I suddenly have 2 winks from out-of-state attractive men, one whose personal information has already disappeared. Also had 2 winks a couple of days ago. None of them have shown up in the list of “who’s viewed me”, and now all but 1 have disappeared. Expect he will within an hour or so as well.

    To me, this is solely match.com garbage. I’ve seen the Nigerian scammers as well – often on as soon as you sign up. Or obvious by their spending their days off “in the desert nearby”, when they’re “from NYC”. LOL. But this activity within 48 hours of my subscription expiring? How do the scammers know that? Nope – to me it’s match.com…

  • Tom Bradley April 29, 2012, 2:12 pm

    I just received a call from a woman with the last name “Canada” who lives in Salisbury NC. She started by asking if I was German. I guess “I” am on match.com with most of my information representing me. Never had belonged and I see no way to contact those assholes. May I join the suit.


  • Kevin Schmitt May 26, 2012, 8:33 pm

    I am a amatuer writer who asked that women google my Man From U.N.C.L.E. story “The Bear and Eagle Affair.” My thought is that even though I’m in very good shape, I would like to have women taking a look at what is inside of me.
    Thought I’d get an A for originality but there were no takers. Just a whole lot of ladies far far away who I suspect only read cooking magazines.
    Fine. I can laugh at the whole thing. Life is an education.

  • justinwilshire July 20, 2012, 2:21 am

    I have filed two complaints with the FTC over the unsubstantiated claims that are made in their advertising slogan -” more dates, more relationships and more marriages than any other site:
    That is blatantly impossible to prove and therefore is what is known as a false or unsubstantiated claim, therefore constitutes false advertising. That’s a no brainer. They make a lot of dough. They must be bribing somebody otherwise how could ads like that stand for such a long time?

  • Denver Smith July 30, 2012, 1:33 pm

    I would like to be Included in class action they got me for 119.00 for nothing in return

  • Colleen August 13, 2012, 4:38 pm

    After filling in my profile on matchaffinity.com, I was given all those potential interesting matches that I couldn’t contact unless I subscribed. So stupid me did subscribe for 6 months and 150 euros. watch out, prices are in pounds not dollars! And then all those matches disappeared and couldn’t be found again. Then some people supposedly put me in their favorite bit when I emailed them they never answered, turns out those people were profiles I had clicked on so needless to say the computer sees the profiles you look at then send syou a mail that this person has added you in their favorite when they actually do not even exists. In 3 weeks I never got matched with any new person, oh yes some who speak only spanish or who live in countries that I’m not interested in. Total scam. How do I join in the suit?

  • Linda August 22, 2012, 5:08 pm

    I think like most of these sites, people just need to be careful. I have similar experiences i.e singles dating site, Afro introductions and now match.com! What an easy way of making money!

  • kevin woodward August 25, 2012, 8:32 pm

    i subscibed to match.com and never had 1 response…on free sites i had so many because i am a great guy.now that match has so many owned sites.they remove you from the free ones..do a challenge and see if i’m right..match is phony and should be liquidated and funds returned to the subscibers..is the a law or laws being broken…?

  • kathy morris August 31, 2012, 8:01 pm

    I tell you everything is a scam now a days…but never thought a dating site

  • Notfunny September 20, 2012, 8:11 pm

    Are You Interested is another good one. Sign up to it. If youre male, see how many messages you get in a row from women who ….

    “Just happened to come across your profile. I dont have a facebook profile so please email me at (insert email address)@yahoo.com”

    Obviously theres some really dumb men around if they can get away with charging $25 a month for this service. Free money for Snap.

  • Terry September 25, 2012, 3:14 pm

    Match.com is a con and is aware they are enabling in the scam. Within one week of my membership I was scammed once by a “Fashion Designer” that was doing temp work in Malaysia. Very very very very well done Very crafty. I answered their ad so I was taken by surprise. Also, I thought since I was on a paid site that match.com was professional and tried to protect its clients if only in a small way. But NO!! Worst site I have ever encountered. Terrible site!!!!. I observed that the majority of the ads were frauds and I wonder if legitimate profiles have been hacked ( aided by match.co ) and are being used as shells to perpetuate this scam. MATCH.COM YOU GOT ME. YOU HUMILIATED ME AND YOU DO NOT OPERATE IN GOOD FAITH!! Shame you for taking advantage of people only looking for love.
    What a shame that they are able to operate with impunity. Please someone I’m in Georgia – where I turn?

  • Amanda C October 3, 2012, 4:47 pm

    I had used match.com periodically. Today I found out that apparently I had a second account open through them. I had no idea this account existed but of course was still being charged. It is clear to them that I haven’t logged into this account since the day I allegedly signed up. 11 months worth of charges. Yes it is partially my fault for not checking my account. But then I remembered that I had lost my credit card 5 months ago and they contacted my bank instead of getting my authorization. I went through all my e mails and haven’t recieved one e Mail from them since last October. I guess as long as they have my money they don’t care…

  • John October 16, 2012, 12:34 am

    What ever happened to reality dating. I have heard horror stories from friends and family members that have tried online dating. Many narcissist and sociopaths are online. Match.com from what I hear is terrible along with other online dating sites. They even try to act as consultants in dating relationships….boy, what a crock of —-. People stop hiding behind internet falseness and get out in life and date the healthy way. These dating sites are making fools out of lonely people. They harbor pimps, prostitutes, liars, thugs, and the worst kind of elements in our society. Stop being a fool.

    • Joanne December 5, 2012, 12:02 am

      Well John,
      While I can appreciate what your saying. The same can be said for the old fashioned way. Strangers are strange people too. I’ve met my share and believe me Sociopaths and narcissist are not easily recognizable even face to face. It’s all in the name of love we take risks. Online dating is just another way to get out there, when friends and family don’t have someone to introduce you too or meeting somone at work isn’t an option. I’ve met people in social settings and while they seem like nice, interesting men, turn out to be drunkards and crude obnoxious creeps. Nevertheless, these websites promise results, especially match.com. Their claim to fame is that they’re are the best at what they do matching real people with real people. That’s false advertising and you better believe I want in on this lawsuit. I joined for 3 months, I’m only on my 3rd week and it is just rediculous. Already, I found 8 profile’s which were frauds and reported them and viola they’re no longer there. I had winks sent to me and when I went to return the wink, wouldn’t you know, a screen came up saying “Oops! The profile your are searching for in no longer available.” If I had to guess, they never sent the wink, someone else is using their profile (cause everyone knows they never delete a members info) so this way if the pickings are slim or members don’t join they have a pool of old members to choose from. You can always tell a fake profile, cause even their name is in lower case and once this moron actually said he was an Entreprenuer, yet he couldn’t even spell it correctly, and his profile was poorly written. In fact, you can really tell that some of these profiles are just written by people who just are from another country, they can’t spell, and if you read it entirely you can easily catch it. I am so surprised that more people haven’t sued and that it has taken so long.

    • Jack Box January 19, 2013, 9:55 am

      thumbs up to that

  • Cleg4350 December 30, 2012, 9:54 pm

    I want in too. on 26 Dec., ’12, with out warning, my 6 mo. subscription ran out. When I called to find out what happened to the 6 month free extention, if unsuccessful, that was promised at the beginning, I was told Lar that they couldn’t simply include the guarantee as I got a discounted price of $81 and they had signed me up for only 3 mo. When I said I had paid with a check in June and it was now December he changed his story and he wanted more money – another $81. Then he said he could only send me his check for a complete 6 mo. refund and I could then send another check for the same amount back. I told him I could do that and that I didn’t mind waiting for the Match.com check to clear. He quickly abandon that idea and started wanting my CC #. When that didn’t work the line went dead. I called back and got Andres with a lot more schemes and no originally promised guarantee of another 6 mo. as he said payment by check precluded that guarantee! He started wanting my CC# real bad as if he got paid by the number of people he screwed. I told him that I didn’t trust them and he offered me another 15 days gratis to decide to send them another $120 for a premium program. I told him that I was a regular guy and that would be unwanted. So he offered another 6 mo. subscription for another $81 that would include a 6 mo. guarantee!


  • Waltraut Scott January 4, 2013, 9:19 pm

    I have been a member with match.com . I had a very attractive and interesting profile which resulted in 2000 winks, messages and other comments in a little more than half a month. I never met anyone that could be considered normal or resembled remotely what I was looking for in my profile.
    Out of all these contacts only a handful actually materialized. I am a middle age woman but the same thing happened to my beautiful, smart and educated daughter.
    As a person with an education in psychology and criminology I am not only convinced that a giant amount of the profiles are fake, I also am convinced that the on line dating services send out dates for those members that draw a high amount of interest to their profiles to keep them motivated to hang in there and make them believe that it all works if you are just patient. I met several guys which all acted like they had taken the same class and followed the same rules for the blind date. The same happened to my daughter ( I helped her compose her profile and she was a “hit” too). Internet dating sites do not make money on the fees that people pay to sign on. They make money on selling advertisements. Dating sites could be designed a lot better to help people to connect but that creates a conflict of interest to their advertisement business, which requires them to have millions of hits. So if you find forever love you are naturally going to quit, which is really bad for their business. So they do everything to keep you on and don’t do anything to help you to connect. So if half the people you are talking to are in jail or have a fake profile because they are married that’s just dandy for them. Watch what happens when you had for days a great exchange with a member. The weekend or holiday comes and they fall literally off the screen because they can only communicate with you while they are at work (married). It’s a giant scam. I can write a book on what happened on my blind dates. They were very very blind.

  • jill January 12, 2013, 1:34 pm

    I’ve been on this site a little over a year now. In the beginning I met 2 different men (just emailing through Match.com) and both had a story. I had asked Match.com to send me people within a 50 mile radius of Chicago.

    One of the people they sent me lived in Afghanastan and was from North Carolina. The other was living in Africa. I don’t recall where he was from. The one from Afghanastan asked me to send him a package and to get off Match.com. Never did ask him what he wanted me to send him. The other I found out had two different profile names and said he was from 2 different place (not anywhere near Chicago — another state), while living in Africa.

    Obviously there will aways be people who take advantage of others. Of course it is up to the recipient as to how you respond. But I’ve heard and been a part of several stories that are similar.

    It’s difficult to meet nice, honest people these days who are still single. But this site makes one wonder who operating this and do they actually have live people that ever review

  • Tim January 18, 2013, 7:17 am

    I’ve not spotted any scams on match.com myself; but scams that originate from the dating companies themselves are most definitely the biggest risk to online daters.

    The companies are taking advantage of lonely hearts and using every trick up their sleeve to rip them off. They don’t care if you find love, it’s better for them financially if you don’t.

    Tricks they are using include automated scripts that churn out fake messages and winks, fake profiles with very attractive photos, and pseudo teams that will string innocent daters along for months at a time.

    I’ve written a lot more on this topic, including how to identify these scams on my blog here: http://www.datenurse.com/online-dating-scams/

  • Gloria March 27, 2013, 2:57 am

    I’d like to share in the law suit if it is still active against Match.com. I too got a wink by someone who had no profile. I sent back a wink via email and we started chatting. Next thing she had me send emails off site. Then we started instant messengering on yahoo. She gave me her sad story and I believed her and wanted to help her get back to the states. She told me her account with citibank was frozen she hadn’t gotten in to sign papers before leaving the country on business. Anyways after all said and done I’m out $7900.00. She was so in love with me and I was the only woman for her bla bla bla. Being trusting and foolish I bought it hook, line and sinker. When my kids found out they said don’t you watch 20/20? I replied no. I then was directed to dating scams and my eyes were opened. Mom did you not read their warning? Yes, but she seemed so honest. I have pictures, and copies of her statement and contracts. How stupid are you!

  • BrianP April 8, 2013, 3:14 pm

    Match.com is a scam and ripoff. They have a NO REFUND policy in the terms. Read it. You will get fake matches which tick you into joining only to find out that they are fake. BEWARE.

  • Geri Marshall April 9, 2013, 2:40 am

    OMG. Really? I hope you get class action status if this is true.

  • Rickey Mantley May 28, 2013, 4:08 pm

    After my one month subscription ended, I awoke to a message from Match.com charging me the maximum amount for a six months subscription. This amount was debited from my checking account simply because they have my account information at their disposal This charge is totally unauthorized and was made underhandedly under dubious circumstances. My attempt to obtain a refund was met literally with smirks and we can thumb our noses at you at get away with it. Although Match claims they give out refunds, in my case they outright refused and offered no justification for the refusal. What they did amounts to little more than fraud and theft on an unbelievable scale and they should not be allowed to act in this manner with impunity.

  • Jim June 20, 2013, 10:31 pm

    WHY, after paying up to be a full member, can I not receive reply emails I send to a non paying member…? they should be able to at least respond to my email since I paid up for these services to contact them…! This is just not right…! I paid to contact members, and I cannot tell who is paid and who is not…? I am just wasting my time doing all the work you require, yet am getting scammed because I can not get any returns on my hard earned money…! what kind of scam is this??? I guess I will have to cancel and lose my hard earned money because you are blocking ME from receiving what I paid for and deserve…! You need to fix this bull right now…!

  • formerly "Single_Ron" July 12, 2013, 12:23 am

    I was only on match.com for a week as a paid subscriber before I cancelled in disgust and anger yesterday. I emailed their “customer service” department several times to complain about how EVERY “match” they referred to me turned out to be a fake profile from someone from Ghana seeking money, and after my complaints it got worse. I started getting bombarded with pop-ups of people wanting to chat with me, all of them fake profiles, all of them from Ghana. Even with IM notifications turned “off” I was constantly being harassed to chat by these Ghana creeps. And then the final straw. I got an IM chat request from a Ghana creep using MY profile and picture.

    When this class action lawsuit gets going, I want the judge to rule that match.com MUST spend all of its advertising revenue warning people that they are a fraudulent website with no privacy or security whatsoever. That’s they only way this nonsense will stop.

  • will July 15, 2014, 2:06 pm

    listen there is far more serious issues getting worse on this site…easily hijacked and they dont like being constantly reported…I get daily 65% fake 30 somethings sending me their email address etc…I am 60 and not stupid but there are very elaborate schemes now….security is terrible and getting worse-beware- though not as flashy other sites NEVER have these problems.

  • robert l September 6, 2014, 9:19 pm

    Even though I clicked no auto renewal, they billed me anyway and without any notice

  • tim September 29, 2014, 1:46 pm

    The auto renewal feature is a good feature and I have not problem with that. My issues is that they do not warn you about charging your account. I got no notice except from my bank informing me of the overdraft caused by this charge. That is a problem. I get so many junk emails from this company on a daily basis but they can’t send me one that says I am getting charged tomorrow for a renewal. Poor customer service for sure. I will never use Match.com again. There are too many free sites to use now which is why I quit using Match.com in the first place.

  • Jeremy October 5, 2014, 12:51 pm

    I’ve got your proof. Multiple profiles liking me with same exact picture, at the same exact time. Sounds like a glitch in their fraud system to me. Also: another glitch with their program, their programed bot spammed me 100’s of times in one day to chat, but there was no profile to block. Do you want the screen shots?

    • angel October 27, 2014, 12:36 am

      I been a menber of match.com for a long time in hopes to find a woman to marry.
      in this last year 2014 the amount of fake profiles trying to contact me Quadruple.. from
      around 6 per week.. to 25 to 30 per week
      when I call match.com to complaint they said.. they can control users.. until they
      brake the guidelines that match impose on members..
      match.. way of scaming the paying custormers.. is to allow the scams to be posted in their
      site.. until many menbers.. do complain at that point.. the scammers have succeded in
      stealing money from a few paying memnbers they get shot down by Match.. and
      the cycle starts all over again.. The scamers take turns 24 hrs a day.. contacting possible
      victims.. and it takes only a couple of them to send money.. to a naive menber to make it
      profitable and create a new fake profile

      this is their routine.

      One single photo of a gorgeous woman between 29 to 32 years old
      looking for a God fearing man , for a sincere relationship.
      The age preference is 40 to 75 years old
      the bottom part of the questionaire in never filled up..
      They will always contact you by pressing the like icon or request to chat.
      they will automatically suggest to move on nto Yahoo messenger.

      I have about 100 of this fake profiles.. contacting me in the last 60 days.
      There is no way.. that if Match.com would be a company protecting their customers
      would allow any of this profiles to go public.
      But the amount of money.. Match.com collects from this scammers should be
      astronomical.. therefore ignoring all the moral damage they will inflict on the elderly
      that are truly trying to get their lives back in the romance arena.

      Match.com behaviour.. should finally be presented to a court of law and be dealt
      with the strongest monetary sanction so people know.. big companies..
      cannot getaway with murder and still laught their way all the way to the banck.

  • becka November 1, 2014, 9:09 pm

    Well I will not give out my private banking info anything online. I use a walmart payroll card and only put on there what I need they reported my ip address on my phone as fraudulent I could see it everytime I went on the sight the only way I would pay is of they gave the 1DOLLAR for a month they canceled my profile would not give me a reason they have my pictures and info I made a fake profile and saw my myself on there and they told me that they deactivated the profile. I asked to speak to a supervisor and they were so rude and told me there was no supervisor nor could I talk to the fraud department they are liars and crooks and we are dummies givig our info to some kid on a computer.

  • Ana January 2, 2015, 6:00 am

    I, too, am so disappointed at how the company intentionally uses non-members to deceive new members as to the actual number of ‘active’ people on the site. Let me explain.
    After cancelling my membership (verbally), I continued getting emails ‘about matches’ and ‘from’ interested Match members. This seemed odd since I had officially canceled my membership. So, I tried signing back in to read the first email from a Match member and was not allowed to view it without joining again. This confirmed that Match did not have me as ‘active’. So, why did they keep my profile up?
    I then realized that Match keeps ‘non-members’, like myself, on the site as ‘active’ members even though we have cancelled. I then wondered how many of the profiles that I had spent time on were people that really were not even on the site. Wow!!! How deceitful and opportunistic of the company to do this.
    So, beware…. there is a way to remove your profile but it won’t happen by cancelling your membership. That is intentional deceit and misrepresentation by Match. Shame of them.

  • Patricia Daly February 8, 2015, 9:34 am

    I continue to receive emails from Match.com stating that someone has emailed me despite the fact that my profile is inactive. They do not allow you to even sign in without reactivating the profile which I have not done. It worries me that despite the fact I have inactivated they continue to use my profile &/or photos.

    He just emailed you!

    You caught his eye and now he’s expressed
    interest in you… Could he be the one?

    You have 1 unread message. Connect Today!
    Please add mailer@connect.match.com to your address book to ensure our emails reach your inbox.

    You will be notified when other Match.com members express interest in you.

    Please note: This email may contain advertisements.

    Match.com P.O. Box 25472, Dallas, TX 75225

  • Randy Weaver February 11, 2015, 3:41 am

    I contend that, not only does match.com not remove knowingly fake profiles, but, in fact, makes fake profiles themselves. I have never joined match.com, but somehow, my entire profile from OurTime.com, including my personal email, was moved to match.com without my permission. I met a lady through OurTime.com and we agreed to hide our profiles while we saw how things went. I mentioned something to her about not joining any site other than OurTime and she said “Really?” and proceeded to show me my OurTime.com profile, albeit with a different main picture, on match.com. That was four days ago and now I’m receiving flirts from women on match.com on my personal email account, which I never gave to match.com. Oh, and so much for the budding relationship. The lady chose to believe that I was lying.

  • IHAVEASOLUTIONTOTHIS! June 8, 2015, 5:37 pm

    1.Everyone must register with a valid E-Mail address and a credit card which is not stolen. (JDate permitted stolen cards to be used by international scam gangs)
    2. Every dating service, in order to have a license to operate, must have-and maintain an anonymous webcam on their server and this is what we members will be paying for. This is the key—–no IM between idiotic pictures which may or may not represent the person you are IMing with is to be permitted. There can be no fakes, since no avatar can be made to move so lifelike and answer your questions in real time that you or I will not know it. If you suspect the individual on the webcam differs from the initial pictures posted by that individual you notify the site at once for an immediate review by them. You would get your money back and the other party will lose theirs and have their account fined to boot!
    3. So whenever you see someone you want to meet you notify the system (never that alleged member yourself) and it will convey a link to that member to your file when they login next time. If they agree to converse via the webcam (no other choice allowed—again this is the beauty of this system and why it will never be adopted!) you each pay say $10 to be allowed 10 hours of webcam time or 30 days—-whichever comes first. If you can’t exchange personal contact information in this time then you never would have anyhow, anyway!
    Really, all I have done here is reverse the onus of making the match to dating services which is exactly what they claim to be able to do anyway. If they can’tget enough of the right kind of people to register they will go bust and have a ‘date’ in bankruptcy court.
    Oh yes, the dating service would be required to maintain both metadata and the video itself in case something happens to a member while out on a physical date with another member they met this way.

  • Dan June 13, 2015, 6:30 pm

    Just this weekend I have received notices I am a favorite on Match to 5 different 29 year old women. Of course they only have one picture, no data. I’m a 56 year old bald guy. Wish I had that kind of pull when I was in my 20’s! lol…

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