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AT&T Interior Wire Maintenance Charge, Wire Pro Charge & Home Wire Protection Fee Class Action Lawsuit Complaint

AT&T Landline Phone Customers File Class Action Lawsuit Complaint Against AT&T Over Interior Wire Maintenance, Wire Pro & Home Wire Protection Charges & Fees On Monthly Bills.

A class action lawsuit has been filed against AT&T (“AT&T” or “Defendant”) in the United States District Court for the Eastern District of North Carolina alleging, among other things, that AT&T charges Interior Wire Maintenance, Wire Pro and Home Wire Protection fees on AT&T monthly bills for customers who allegedly don’t own their interior phone lines, such as in multi-tenant buildings, according to an AT&T Interior Wire Maintenance, Wire Pro & Home Wire Protection Fee Charge class action lawsuit news report.

The AT&T Interior Wire Maintenance, Wire Pro & Home Wire Protection Fee Charge class action lawsuit complaint is reportedly brought on behalf of a North Carolina putative class and a nationwide putative class, consisting of residents who had an AT&T account, were not responsible for the maintenance of interior phone wiring in their residence and were charged an Interior Wire Maintenance, Wire Pro or Home Wire Protection fee on their monthly AT&T bills.

If You Have Thoughts On The AT&T Interior Wire Maintenance, Wire Pro & Home Wire Protection Fee Charge Class Action Lawsuit, Share Your Class Action Comments Below.

{ 24 comments… add one }
  • John Chubb March 24, 2011, 3:04 pm

    I noticed it on my bill and called concerning this and was told it was something i had to pay for along with service.

    • long thi January 26, 2012, 6:05 pm

      Hi John

      Did the information on the last message I sent you about the Interior Wire Maintenance, Wire Pro or Home Wire Protection settlement help you?

      Thank You
      rebateguard@yahoo.com

  • Cassy April 1, 2011, 3:58 pm

    I have questioned these fees for years, and told I had to pay them…

    • long thi January 27, 2012, 2:10 am

      I have some tips on the Interior Wire Maintenance, Wire Pro or Home Wire Protection issue you can email me if you want, so we can stop at&t, my email is on the wirepro settlement site

  • taina April 3, 2011, 1:03 am

    I just reviewed my bill and realize I am being charge 7.00 for repeat dialing which I never ordered. I went back as far as the billing would let me which is jan 2010. I don’t know how long they have been doing this. anyone know a good attorney in san francisco bay area who could help me. thanks!

  • taina April 6, 2011, 3:24 pm

    I live in California. The repeat dialing charge started in 2009 @ 6.00. In 2010 it went up to 7.00. I just got off the phone with ATT and they said “it is your responsibility to check your biling”. I asked who put that in my billing and she said it was part of your plan. But the plan is obsolete and it was my responsibility to check the bill and call them to remove it. The Lady said they can only go back 3 months and will credit that.
    Who knows an attorney in Cali. where I can get my money back? I am in the East Bay/Oakland area. Let’s get the money back for something we never asked for.
    Repeat dialing….what a joke……ATT has taken my money and wont give it back….what can I do?????

    • long thi January 27, 2012, 11:35 pm

      Hi Taina

      Did you file any reports to any agencies? You can contact me for more tips

  • LYnda Loper April 20, 2011, 6:37 pm

    We were charged for this service for years. We didn’t know there was an option to not have this service.

    Thanks Lynda Loper
    3256 Nottingham Road
    Ocean Springs, Ms 39564

    • long thi January 27, 2012, 2:18 pm

      Dear Lynda

      Check out my messages that I posted on the at&t wirepro settlement site on this issue and your welcome to message me for some tips to report this act

  • bob murray June 4, 2011, 8:35 pm

    I HAVE HAD THE SAME PHONE NUMBER SINCE 1986 .I DO NOT KNOW
    WHEN ,WIRE PRO STARTED. ALL HAS BEEN AT THE SAME APT.
    $7.50 PER MONTH .BILL IS SENT TO APT #

    RIP OFF THEY HAVE MADE MILLIONS

    • long thi January 27, 2012, 2:15 pm

      Hi Bob

      I have some ways to report this to some helpful consumer groups on the Interior Wire Maintenance, Wire Pro or Home Wire Protection issue you can email me if you want, so we can stop at&t, my email is on the wirepro settlement site

  • BOB MURRAY June 4, 2011, 8:40 pm

    i did, it is above where it says bob murray

  • long thi November 6, 2011, 5:54 pm

    i hate att because they cram people with service like wirepro, I filed a complaint to the state attorney, my public inquiry unit number (piu) is 436150, if anyone could report or feels the same way please email me at rebateguard at yahoo so we can try to stop att

  • long thi November 6, 2011, 5:57 pm

    they also charged my moms friend who doesn’t speak english and lives in apartment which is ridiculous

    were in california, so remember to report att with the attorney general and to the people in charge of the telephone service, mine was the california public utilities

  • Lawrence December 17, 2011, 7:07 pm

    I feel this is shows that att is not worth the time to use !

  • long thi January 27, 2012, 2:02 am

    Make a report on Ripoffreport.com
    My FTC report/case number is 32533785
    California Attorney General case/PIU number is 436150

    Family member FTC case number 34587185 filed on 1/23/12

    when filing a report mention my report/case number

  • Sherry McAdam October 4, 2012, 12:07 pm

    I want to join Class Action Lawsuit in California !!!

    • long thi April 30, 2014, 2:01 pm

      We all need to get together to take down att anyone what to join can leave their contact info and account info

  • Cheryl January 10, 2013, 7:48 pm

    I just filed a complaint with the Attorney General of CA and will also file a complaint on ripoffreport.com

    I just realized ATT has been charging me for Repeat Dialing option – an option I NEVER requested – since Sep 2008! That totals to at least $280 they have been pocketing from my account. I am appauled at ATT and their unethical business practice. The ATT rep even told me that this option would only be added at the request of the customer. I would have never requested such an option since I have absolutely NO use for it. After being on the phone for a long period of time with ATT , they credited me for $150, still NOT the full amount I have already paid for this option I never requested. Oh, they also like to tell you “It’s the customer’s responsibility to check their bill…” Well, I told them it is ATT’s responsibility to ensure customers are NOT charged for options without their consent and knowledge.

    • long thi April 9, 2013, 1:44 am

      you should report this to the department of consumers affair,there is a state and a county one and you can also contact ucan.org plus also the ftc could help

  • Norris April 23, 2014, 10:56 am

    Dear Long Thi,

    Your work is a great service to the consumers.

    I had a problem with my AT&T internet service. The repair man came, first he tried to change the modem at a cost to me $120, I asked. That didn’t work out after testing the connection. The old modem remains in use. He changed the jack. Bill came at $120.00

    I have “AT&T Wirepro” $8/month. Their billing dept. claimed that it doesn’t cover a charge for the new jack. I read the contract, it is somewhat confusing but I concluded that it covered. What is your opinion on this .

    However, I still have problem with DSL. No I won’t call them again.

    Thank you very much.

    Cordially,
    Norris

    • long thi April 29, 2014, 11:23 pm

      Hello Norris

      For me I think wirepro is only a repair service. But to make very sure I would email att regular customer department and the executive office

      If you want to leave a link to the contract so I can read it. Or ask the att forum. I would make a forum and reply to you but then you might have other questions to ask on the forum as well

      If you or anyone believes they are scammed I think we should contact each other and get att fined and get our money back,

      my new email is stooges258 at sbcglobal.net, there is already four people, including my mother, that I know that have been scammed and if we all come together then the government will do something, I already tried to get help from the state attorney on this and it seems that this isn’t proof

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