Consumers In California Who Purchased Or Leased A 2012 Chevrolet Equinox That Came Without A Chevrolet MyLink Infotainment System File Class Acton Lawsuit Against General Motors or GM and Chevrolet Dealership.
A class action lawsuit has been filed against General Motors, LLC and Courtesy Chevrolet Center (“General Motors” or “GM” or “Defendants”) in the Superior Court of California County of San Diego (styled Michael Brewer v. General Motors, LLC et al., Class Action Case No. 37-2012-00100642-CU-CO-CTL) alleging, among other things, that throughout 2011, GM advertised and marketed its Chevrolet MyLink system and represented to Plaintiff, class members, and the general public, that the Chevy MyLink “infotainment” system (an in-car infotainment package that reportedly builds on the safety and security of OnStar and seamlessly integrates online services like Pandora internet radio and Stitcher SmartRadio using hands-free voice and touch-screen controls via Bluetooth device connectivity) would be available in the fall of 2011 in connection with 2012 model year Equinox vehicles, but nonetheless allegedly was not ready to massproduce and/or install on 2012 Equinox vehicles until a few short months ago, according to the 2012 Chevrolet Equinox Chevy MyLink Infotainment System class action lawsuit complaint.
The Plaintiff reportedly brings the 2012 Chevrolet Equinox Chevy MyLink Infotainment System class action complaint on behalf of himself and all others similarly situated as a representative member of the following proposed class: All consumers who purchased or leased a 2012 Equinox vehicle from a California dealership, for personal use to be registered in the State of California, at any time between January 1, 2011, and March 31, 2012, and the vehicle was delivered to the consumer without the Chevrolet MyLink system.
The 2012 Chevrolet Equinox Chevy MyLink Infotainment System class action lawsuit complaint asserts claims for the following alleged causes of action: violation of the California consumers legal remedies act, alleged commission of unlawful or unfair business practices and false advertising.
The Plaintiff in the 2012 Chevrolet Equinox Chevy MyLink Infotainment System class action lawsuit reportedly seeks declaratory, equitable and injunctive relief, general damages, special damages and actual damages, rescission and restitution, incidental and consequential damages, punitive damages, statutory damages, an award of reasonable attorneys fees and costs and pre judgment interest at the legal rate.
If You Have Thoughts On TheGeneral Motors GM 2012 Chevrolet Equinox Chevy MyLink Infotainment System Class Action Lawsuit, Share Your General Motors GM 2012 Chevrolet Equinox Chevy MyLink Infotainment System Class Action Comments Below.
Since I was specifically looking for a medium sized SUV with advanced smartphone capabilities I was persuaded to buy an Equinox by the promotion of MyLink by GM starting with very public announcements of Rick Scheidt, vice-president of marketing, and its lead engineer, Micky Bly, at the February 2011 Engadget conference-show. A metacafe video of the two making their announcements is at http://www.metacafe.com/watch/5984759/new_technology_creates_smart_phones_on_wheels/.
My online research in early summer of 2011 also showed multiple references to MyLink radio being available fall 2011 as standard equipment on the Equinox models of my interest. These included a copywrighted press release of GM dated 2-17-2011 and the Chevy website which advertised Equinoxes with MyLink for fall 2011. Equinox “test drives” by online auto blogs and magazines also referenced MyLink’s fall availability.
Based on this across-the-board promotion of MyLink, I custom ordered a model purported to carry MyLink prior to their fall availability at the dealerships. My local dealership sales person following the same MyLink promotional trail, knowingly supported me in making a custom, direct factory order.
She and my local dealership so far have been willing to share in the responsibility for amending this false purchase. The plan was that they would install the required radio hardware for free when it became available. But, according to her GM belated circulated a service bulletin only early this year that flatly stated that the radio could not be swapped out, presumably because of some problems interfacing the radio with the main onboard computer and OnStar.
Obviously, if the chief engineer and vice-president of marketing were saying one thing, yet people at a lower level of engineering could not even get their hands on compatible radio hardware by summer GM was never prepared to deliver MyLink in time for fall 2011. Their dealerships should have been notified, and GM on it’s Chevy website should have cleared all references to MyLink for fall 2011. They did NOT.
I would also point out that this is also a safety issue. Switching playlists, songs and radio stations on the road without MyLink is more dangerous than texting while driving. The very reason I wanted MyLink or its equivalent on a new vehicle was to address such personal safety concern.
WOW….now I know why I dont have Pandora and coive commands
I was assuming that MY link was on the Equinox I purchased last Sept.
Its some thing that you play with once you purchase the vehicle and dont realize you dont have what you are suppose to have ubntil you have bought the car…GM really needs to fix this with the people who thought they were getting MyLink…… Come on GM make us glad we bought American……
I just bought a 2012 equinox in Nov and was assured it had mylink but now that all the paperwork is done and I got home and was looking through the features of my new car I found it has a “Infotainment system”
not a Mylink system. So please keep us updated since the same thing is happening here in Tucson AZ.
I also purchased a 2012 Chevy Equinox 2LT in May 2012, But my car also did not have the Mylink, i was told it would be upgradable. I am very disappointed that I was lied to. I believe that GM needs to fix this issue and replace the systems for those who purchased the car expecting Mylink to be on it. How do I become apart of the lawsuit?
I also purchased a 2012 equinox in May of 2012. My car also did not come with the mylink system. I am very upset and I would like to know how I can join the lawsuit.
How do we get added to the class action lawsuit?
I want ti be included in the Class Action Suit in New York. My car, which I brought used 4 months ago does not have the features as described.
handfree calling steeringwheel doesn’t connect to onstar have to take hands off wheel push button on rearview mirror. WHAT’S UP with that ? How does that make it hands free calling!
I would also like to be added to the lawsuit since I was told the same thing everyone here has been told. “It will be upgraded” I asked my dealer about the upgrade and I was told that I don’t have the Infotainment system. I asked for the part number so I could upgrade and was given 5 different part numbers and told that it is not recommended and would void warranty. Last Chevy I buy only because of all the deceit
UPON INSTALLATION OF MY SEARS AIR HANDLER (THE ELECTRIC BOX WAS LOCATED ON THE ACCESS COVER ] THUS FOR YEARS I WAS CHARGED WELL OVER 300.00 TO 1/2 ASS CLEAN MY COOLING COILS FROM UNDERNEATH THIS JUST ADDED TO THE CLOGGING AND FREEZING OF A/C UNIT 8 YRS LATER I,M JUST STARTING TO GET THE ATTENTION THAT THIS UNIT SHOUD HAVE DESVERVED TO DATE OVER 3.000.00 IN UNNECESSARY MAINT.
How do I become part of this lawsuit? I bought a 2012 Equinox LTZ and was told there would be an upgrade that never came. It was one of the selling points over the 2011 that was discounted for end of the year sales.