Alitalia Airlines Customers File Class Action Lawsuit Complaint Against Alitalia Airlines Over Delay or Cancelled Flight Compensation.
A class action lawsuit complaint has been filed against Compagnia Aereas Italiana, SPA (“Alitalia Airlines” or “Alitalia” or “Defendant”) in the U.S. District Court for the Northern District of Illinois (styled Michael Gurevich and Elena Gurevich v. Compagnia Aereas Italiana, SPA d/b/a Alitalia Airlines), alleging, among other things, that Alitalia Airlines breached its contract with its customers and violated Regulation No. 261/2004 of the European Parliament and European Council by allegedly failing to pay compensation to certain Alitalia Airlines passengers whose flights were canceled or delayed three hours or more, according to the Alitalia Airlines flight cancellation and delay compensation class action lawsuit complaint.
The Alitalia Airlines flight cancellation and delay compensation class action lawsuit complaint reportedly is brought on behalf of the following putative class of persons, unless otherwise excluded:
All persons residing in the United States who meet the following requirements:
(a) Such person had a confirmed reservation on a flight operated by Alitalia by motorized fixed wing aircraft schedule to arrive at its destination on or after March 18, 2009;
(b) Such flight was scheduled either to depart from an airport located in the territory of a member state to which the Treaty Establishing the European Community (“Treaty”) applies or to arrive at an airport situated in the territory of a member state to which the Treaty applies;
(c) Such flight was delayed or cancelled for a reason other than extraordinary circumstances;
(d) Such person was informed of the delay or cancellation less than seven days before the scheduled time of departure and was not offered rerouting, allowing them to depart no more than one hour before the scheduled time of departure and to reach their final destination less than two hours after the scheduled time of arrival;
(e) Such person affected by delay was delayed for at least three hours; and
(f) Such person has not received compensation in the amount set forth in Article 7 of EU Regulation 261/2004.
For more information on the Alitalia Airlines flight cancellation & delay compensation class action lawsuit, read the Alitalia Airlines class action lawsuit complaint.
If You Have Thoughts On The Alitalia Airlines Flight Cancellation & Delay Compensation Class Action Lawsuit, Share Your Class Action Comments Below.
I would like to find out what do I need to do in order to join the class action agains AlItalia.
I was supposed to come back in US on July 1st. My final destination was Newark Liberty International Airport. My schedule arrival time was 1:45pm. I was supposed to have one change in Rome.
It seems that AlItalia changed my flights less than 24 hours before my scheduled flight, left a notice for my agent, which with that short notice was pointless, added additional stop/second stop: Pisa/ and changed my final destination to JFK with time of arrival 5:25pm.
I do work in one of the hotels located across the Newark Liberty International Airport. The arrival time & destination were very important because I had an important meeting that afternoon. Changing the time of arrival and final destination the night before my departure from Sofia, Bulgaria was worse than the biggest nightmare I can think of. AllItalia should stop playing with the people.
Let me know how I can join. I have a back up of their changes on my flight.
Best regards,
Iliyana Petrova
My Fiance and I were traveling on September 4 to September 12 from Miami – Albania with Alitalia with one layover on Milan, but there was a 5 Hours Delay on Miami and they send us to Rome instead, which we waited there another 8 Hours for the next plane to Tirana. At Miami Airport they gave us papers that we are entitled to receive a compensation in cash because the delay was over 3 Hours.
It was a web reservation (e-ticket)
Alitalia record locator: ML2RNE
Ticket #: 0557992050652 ,0557993050653
Mirsada Behri
Iskren Cisneros Naranjo
Miami to Milan 5 Hours Delay Alitalia Plane #637
Rome to Albania 8 Hours Delay Alitalia plane #?
They never answer back to US
What I’m suppose to do in this case help please
Thanks
How do I join this class action law suit? Alitalia is running a SCAM. I was kicked off a flight on Oct 1 2011 due to “over booking”. Was told there was no other flights out of any country that could fly us back home-we were put up in a hotel that was dark, dirty, smelled of urine, and had disgusting food.
How can I file a suit against Alitalia for bilking me out of $1,660.00 from 2020 to 2022?
We have an issue with Alitalia too. Our original flight was cancelled. No one contacted us but we were informed on the departure date by the front desk of the hotel we stayed. We called them and they rebooked our flight two days later and said the cost of extra days we stayed at hotel will be reimbursed. We paid for the hotel for extra two nights and we were charged from the hotel at next destination for one night due to late cancellation. We contacted Alitalia after vacation but no one reply our email or contact us back. Please let me know how I can join this class action law suit.
Thank you!
I chose this airline as I was confident that this would have been the right airline to go on my travel. My flight destination was from Istanbul to Miami with a one stop in Rome, italy, which I was okay with. The on plane service was horrible. Flight attendants were never there to attend their on-plane customers. İnstead, they spend their entire time in the back on the plane, small talking. Once ın Rome, none of the Alitalia employees were there to help. I eventually made it to Miami. However, once hereö after my 2 week business trip, my flight back was scheduled from Miami 2 days ago on Friday. I was trying to do a web check-in, but the web service was not working. With my luggage all packed, I was en route to Miami International Airport and as İ checked my e-mail 3 hours before my scheduled flıght, İ received an e-mail from my agency telling me that the plane has been delayed for the next day on Saturday. So İ hastened back to the hotel İ was staying at and had to check back in. Thank god there were 2 more rooms available. However, thanks to Alitalia, it cost me a couple extra hundred dollars out of pocket to pay for all those expenses. The next day, İ hastened back to the airport to end up in a monstrous line that would have taken at least 5 hours to go through. A lady who works at the airport approached customers and told us that the flıght, once agaın, was delayed. Instead of apologizing, she kept rollıng her eyes and came back two hours later to tell the hundreds of people that they could go to the front to receive FREE COFFEE to make up for the delay. For christ’s sake, such an offer is nothing but humiliation and more than disrespectful. She then told us to wait in line and that all Alitalia customers will be receiving free food for the long delay! Hours later, I had to leave the airport again as the line was making no improvement in advancing. When İ came back to the airport a few hours later at 11 pm, for check-in, they told me that there was a problem with my connectıng flight from rome to istanbul. They told me at the airport that there was no connectıng flight from rome to italy (THAT IS HOW I BOOKED MY FLIGHT MIAMI-FLIGHT-ITALY<<<<<<<<<<<<1,500 DOLLAR TICKET) and proposed that I should find a hotel close by the rome airport and wait for a possible flight to İstanbul the next day. I began to panıc as I had a VERY IMPORTANT BUSINESS MEETING IN ISTANBUL on Monday, and when I told them about thıs ıssue, ınstead of finding a solution, they laughed at me, went to the back, made me wait for a good 30 minutes until their supervisor came to confront me. This was totally uncalled for. All in all, I am going to miss my Monday meeting and most likely lose my job as a consequence of Alitalias malfunctioning service! İ want to join the group and fight for all compensations. This was the most horrible experience I have ever had!
My Daughter and my Mother-in-law were traveling on December 17, 2011 from Boston, MA to Tirana, Albania with Alitalia with 3 hour layover on Rome, but the connection flight AZ 582 from Rome to Tirana on Dec 18 at 10.10 AM was cancelled and they had to wait for 14 hours in Rome. At Boston Airport they were silent about the cancelation and Alitalia did not provide any type of compensation due to the delay being close to 14 Hours.
Also, Alitalia representative in Boston did not allow my daughter (3 years old) to bring with her the only carry on item of less than 7.5 kilos, so my mother-in-law had to pay $75 for my daughter’s carry-on luggage, even though we paid full price for her ticket.
Alitalia record locator: 3K7INK
Ticket #: AZ 055 8708092580, AZ 0558674569457
Irsa & Aleksandra Kambo
Boston to Rome 1 Hour Delay Alitalia Flight #615
Rome to Tirana 14 Hour Delay Alitalia Flight #510 (as original Flight 582 got canceled)
I have sent 2 e-mail to customer relations here in US, but have not received any respose.
Please let me know how to proceed.
Thanks
flight #az 650 rome to toronto april 19,2012 4-5 hrs before landing me seat 16d and the person seat 16g asked if we can buy from duty free they told us the lady responsible of free duty is sleeping then we asked again after 2 hrs they told us she is still sleeping then the started last meal service and we asked again finally she came said ill be withe you after i done last meal service then we went to the kitchen to check with her she said its too late its closed . i stopped one of crew tall bald guy i asked him about the ladys name to file copmlaint he told he cann’t give her name then i asked about his name he told me his name is sandor after landing i tried to find alitalia office and i could not i decided i will never travel on alitalia again i fly almost 16 flights a year.
I need help with Alitalia tickets (2020 Vouchers) that were issued during Covid-19 pandemic when we were not permitted to fly. I had to pay an extra charge, for 2 tickets, in 2021, to keep the tickets active. Then, Alitalia went bankrupt and we are left hanging for $1,660.00 in 2022. ITA, the new airline, has nothing to do with Alitalia and refuses to reimburse us. What recourse do I have? Please advise. I am told there are many clients in the same position.