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Bank Of America Mortgage Modification Class Action Lawsuit

Homeowners File Class Action Lawsuit Against Bank Of America For Allegedly Failing To Modify Troubled Mortgages

A class action lawsuit was filed against Bank of America in U.S. District Court, Western District of Washington (Seattle), No. 10-00488, on behalf of homeowners alleging that Bank of America reneged on a promise to modify troubled mortgages as a condition to accepting twenty five billion dollars of federal bailout money, according to a class action news report at news.yahoo.com/s/nm/20100323/us_nm/us_bankofamerica_mortgage_lawsuit.

The Bank of America class action lawsuit reportedly alleges that Bank of America agreed to take part in the U.S. Treasury Department’s $75 billion Home Affordable Modification Program (HAMP) since it accepted bailout funds from the Troubled Asset Relief Program (TARP), but allegedly had an incentive not to modify loans because doing so might cause it to repurchase more loans, collect lower servicing fees, or assess lower default charges because fewer payments would be deemed late.

If You Have Thoughts On The Bank Of America Mortgage Modification Class Action Lawsuit, Share Your Class Action Comments Below.

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{ 4581 comments… add one }
  • Margo September 15, 2010, 5:42 pm

    Hello to everyone, this is Margo and I just got back from legal aide. To make a long story short I need to pack up my house asap. I go to court on the 16th to ask the judge to put a stay on my eviction and to squash the writt of possession in order for me to go to trial within 5 days from now. The attorney informed me that just because Boa lied along with Fannie Mae to me stating they were in the middle of loan modification for me, that I could rent my house from them while the reversal in going on doesn’t give me the right to stay in the house.

    I have no proof other than their deniel letter I receivied 2 months after the fact that they were in fact working on a lona mod, and there is nothing I can to help. I could file against them but the judge is still not going to allow me to stay in my home while we wait for that law suit to come of age. It doesn’t matter that they ruined my credit by an illegal foreclosure and then told me I could rent while they reversed it meanwhile I am waiting for a lease to come in the mail and instead i get an unlawful detainer. If anyone has any ideas please forward them to me at my email address which is gmlabayne@msn.com

    I am really stuned, I couldn’t believe that I thought I really had a chance to save my home. I really thought I could make a difference. It really doesn’t matter right or wrong, law or no law. The meaning the “Banks of Americas”” get to do whatever they want because they have so many of their hands in the governments pockets. Why else
    are others not concerned? iF anyone is out there and by chance you could email me your story about what boa has done to you please
    let me know so I can take them to court in the am and hopefuly they
    will at least show the judge that their are alot of people who are in the same boat. How am I now suppose to go out and get a place to stay with my credit report having a recent foreclosure and eviction?????????
    Very depressed,

    Mrgo Labaymne

    • D September 16, 2010, 12:58 am

      Margo …

      Is your [Federal] Congressperson or State Representative involved in this? Have you done anything to get into the Office of the CEO? They may be a help in getting a second look if they aren’t.

      • Kathleen October 9, 2010, 9:12 am

        I started a modification in Feb 2009 and was behind one month. After putting a complaint in with the Attorney Generals office the office of the CEO did call me. Needless to say I have three modification packets and still my loan is not right! Now they are saying I owe 1500 in escrow and that was to be part of the loan so what is going on is beyond me. They told me the first packet was void then sent me another package admitting they made a mistake and wanted another 800 and some odd dollars to submit the documents! I refused because a month prior I sent that in and they were just adjusting the documents because of their mistake! I sent it in once again and a week later yet another one comes to me. I am having a nervous breakdown. The CEO’s office said they would fix this by friday and nothing.. This has been going on for almost a year now. Im am scared they will just come and take my home!!!!!!!!! help

    • Wilma Rosillo June 14, 2011, 5:50 pm

      Hello Mrgo, My name ius Wilma Rosillo, B of A did the same to me, they told me that I was approved for trial payments and to wait for the packet, waiting for 2 months and nothing, I called every day till 4/07/11 and there was not Sale date, on 4/08/11
      they called me at 8:30 am and told me that my house was for sale same date at 10:30 am
      I called to pospone the sale, but nothing work with them, they forclosure my house. I want to take them to court. Let me know please.
      Thank You
      Wilma
      June 14, 2011

      • joe October 16, 2012, 12:17 am

        reslpi.com Resolution legal processing has anyone herd of these people i got a letter in the mail saying they have sued BOA for money on people that were in foreclose and that they could help me get my house referenced. they said bank of America is in big trouble and that i should not make anymore mortgage payments until he reviews my case, he said that they sue boa and get your house refinanced and bring it down to market value.? does anyone know if this is real, or a scam? does anyone know how i can get the bank to refince my house with without getting robeed of frauded outt of money i dont have? does anyone know of a lawsuit that is going on now?

  • Lo September 15, 2010, 7:43 pm

    Just talked with the Realtor who sold me my house to see if he knew a good attorney, and my Realtor went through the same thing with Wells Fargo, but after 18 months got denied a modification, their note accelerated, and now have an increase of $900.00 in their payment due to the acceleration! So it is widespread…

  • Christine M September 15, 2010, 7:52 pm

    Hey Don, Hey Jennett,
    I received the same exat phone call. I have been thru this my year of hell. all of a sudden they are calling me nearly every day. She (ceo office) said she assigned me a negotiator who will contact me for information. They are aware of my complaints. I think they are just stalling. Let me know what happens please and I will do the same.

    • Don S. September 16, 2010, 1:02 am

      Christine … for the moment, all we can do is keep the pressure on. “Corporation is as corporation does.” But with oversight from politicians, State Attorneys General, TV reporters and every other eyeball we can put on them, they can’t keep it up forever.

      If I don’t get a 60 Minutes email address from my grapevine by tomorrow night, I’ll simply use a public one.

  • Gina September 15, 2010, 7:59 pm

    Don-
    Been keeping up with all of you as I am battling the same issues with Bofa . Researching and writing a summary preparing to defend myself and my home with a lawyer if I need to. Two things :I WILL !! And…are there any other people in Ga. facing this same issue. If so -let’s get it together for a class action suit.

    This is a tough one…god help us to help ourselves and never give up!

    • Cathi September 15, 2010, 9:57 pm

      I am in Florida. Does anyone in Florida have an attorney willing to do a class action suit?

      • mary ann September 15, 2010, 10:28 pm

        Cathi,

        I am in florida and fighting BOA….

        mmbraham@comcast.net

        • Kathleen October 9, 2010, 9:16 am

          Is anyone in Colorado wanting to put together a class action or if there is one, can you forward the info? I have had enough now after reading all these complaints..

          • Merrill June 27, 2011, 11:46 pm

            Is anyone in Colorado wanting to put together a class action case against Bank of America. We all need to stand up to what is wrong and not fold.

    • Don S. September 16, 2010, 1:07 am

      Gina … Georgia has been mentioned in previous posts. Please scan back for names. This blog is getting long, and I know it’s work, but that’s part of the game … doing the work.

      When you see someone just over the next hill that’s about to attack your village, you have to string your bow, grab your arrows and get to work.

    • Mary September 17, 2010, 10:34 pm

      Hi Gina,

      I am in Georgia in the Metro Atlanta area. I have tried to find a local lawyer willing to take on BoA and they all say the HAMP program is so new until they are not up on the laws governing the program and since it is to end soon, they do not want to take it on. The second reason I am told is most law firms are small and BoA has tons of lawyers who literally drown a small firm in paperwork.
      Our AG is useless and does not take on financial institutions. Hopefully we can get him out of office soon.
      Any other ideas?? I am certainly open and have enough documentation to cause BoA a few headaches.

    • Donald Williams September 24, 2010, 12:25 pm

      Hello Gina, I would be happy to join your class action suit against BOA. I was also sent information that I qualified for the making home affordable program. I went through some of the same stuff that everyone has been talking about. The program is supposedly help us in need to keep our home. I have been in limbo for 2 years or more and with no communication how they could help me stay in my home. I was sent a foreclosure letter on my home and for a month I tried to talk with some one to help me do what is needed to keep my home from foreclosure. No help.
      A week before the sale date I called them to post pone the auction because I had come up with the money to catch up my payments (that would clear my account 2 days after the auction) in the rears with the blessings of the lord and reinstate my loan to normal status and be able to move on after about a total of 3 years of turmoil. To this day they have foreclosed on my house and I have gotten no where in trying to get them to recision the foreclosure. I agree with some of the posts and articles that I have read that it is not in there best interest to really help people, but to silk screen what they are really doing on the backs of the American people. Its a sham and they need to be held accountable.

    • Karen April 25, 2012, 8:41 am

      Gina – I am just now seeing your post. I, too, am in Georgia and am finding it near impossible to locate an attorney. Even after the nation-wide lawsuit and an agreement from Bank of America, it seems they are still doing the same things they did prior to the lawsuit. So the states take BofA to court and the homeowners walk away with at best $3,000 for losing their homes b/c of their laundry list of misdeeds?

      I am one of the “after the agreement/lawsuit” homeowners and my “30-day modification” has gone on for 8 months so far. They have illegally denied me for not turning in documents that I turned in, required me to stop making payments on my home when I was current at the time I applied, forbade me from renting the house or from selling the house as a means to fix my impending predicament and then stalled on the application so that my current status turned into me being 8 months behind on my mortgage.

      In spite of the fact that they had all the documents they needed by September/October 2011 and admitted their error over my not-turned-in documents (on tape) they JUST called me to tell me they had to resubmit my documents because they got “kicked back” due to the missing document (which they ‘found’ and appealed on my behalf back in November 2011).

      Also despite the Make Home Affordable Program handbook dated December 2011 stating that they could NOT refer a home for foreclosure or refer a home over for foreclosure sale while awaiting a modification decision, they successfully stalled until they could foreclose and my home is set for foreclosure sale on May 2.

      In my opinion, they deliberately stalled on this modification until a foreclosure/foreclosure sale was imminent so that when they deny it, I have NO way to go to anyone else for help. They have used up all my time to find another place to handle a modification for me and forced me to be completely dependent on them even while every single thing they have done thus far has shown them to be unreliable.

      And I am like others here who are going to have to find a home on little more than disability with credit that is ruined because of their deliberate delays. It’s as if they went through that handbook and every rule that is listed, they did the opposite. How or why anyone is still banking with these people is beyond me.

  • Mary ann September 15, 2010, 8:56 pm

    I am fighting BOA in foreclosure but i am writing everyone i can find so I will write to 60 mins

    • Cathi September 15, 2010, 9:58 pm

      Please share the address and to whom we would write a letter to 60 minutes. I bet if they get letters from all of us chatting here. something would happen.

      • mary ann September 15, 2010, 10:32 pm

        cathi,

        right now I e-mailed, 60 mins, my local fox station, my state rep and senator bill nelson and the comptroller of the currency, letters to follow with documents proving my case.

      • Don S. September 16, 2010, 1:10 am

        Mary Ann and Cathi … As I mentioned above, I’m waiting for people I know to get back to me with a possible [non-public] email address that could get more attention. If I don’t get it by tomorrow night, we’ll just use the public one.

        • Mary E September 16, 2010, 4:34 pm

          Joy, Mary Ann, Don
          I know someone at 60 mintues and sent him my Florida story with BoA today. We had a short sale offer on a house we have not lived in since 2007 and have not paid mortgage on since 2008, in Florida. We had a short sale offer of $467.5 but BoA wanted more based on their 1.5 yr old appraisal of $515. We offered to make the difference to bring it up to $490k. B0A refused to let us add because the sales contract of $467.5 was different from the HUD statement. Effectively what we wanted to do was pay down the principal and get them to accept the buyer’s offer. BoA refused and the buyer was tired of waiting 6 months so the buyer pulled out. I did email a friend who works at 60 minutes. Don, if your contact does not come through, then if you all send me a synopsis of your stories I will also email 60 minutes. Or just send me the synopses and we can send to 60 mintues from two people. My email address is mary.edgerton@gmail.com. Please put BoA 60 minutes in the subject line. We need a class action suit in Florida for sure.

    • Julie Cornelius October 22, 2010, 5:09 pm

      I found a lawyer in Kansas City, Mo. that might be able to help me…my house goes into foreclosure Nov. 10th. I’ve been trying to qualify for the home modification loan for last fifteen months…it’s a nightmare!! I was denied for nor providing the proper paperwork. And i did..i sent everything at least fout times!

      • Pamela April 19, 2011, 4:50 am

        Can you send me the attorneys name that you are using. I filed for a modification loan and now I am several payment behind, but they are claiming the reason I wasn’t approved is because I have too much income which doesn’t make any sense to me.

  • Mary Ann September 15, 2010, 9:21 pm
  • Joy September 15, 2010, 10:48 pm

    Cathi et al,
    Don S is going to get an address for 60 Minutes for us, one that doesn’t automatically go in the trash. He is also going to write his letter and post it here so anyone who doesn’t know what to say, has something to look at to write theirs. Don will let us know when he gets all the info. He has been very informative thorough this.

    Margo, just print some of the stories off this web site to take with you and take the site address so the judge can read it himself. I feel bad for you and will keep you in my prayers.

  • don S. September 16, 2010, 1:16 am

    Bob … In case you missed it, there’s a link on the following page that talks about a Texas suit. There’s also others scattered among the posts. I’d strongly recommend you skim back to gather names and [ask for] contacts.

    Yep, it’s more work, but this is roll-up-your-sleeves time. We’re not given much choice.

  • Don S. September 16, 2010, 1:19 am

    Somehow this got on the wrong page, so I’ll repeat it.

    Bob … In case you missed it, there’s a link on the following page that talks about a Texas suit. There’s also others scattered among the posts. I’d strongly recommend you skim back to gather names and [ask for] contacts.

    Yep, it’s more work, but this is roll-up-your-sleeves time. We’re not given much choice.

    The link …

    http://agentgenius.com/real-estate-news-events/class-action-lawsuit-filed-against-bank-of-america-for-abusing-homeowners/

    • Bob Mc September 16, 2010, 1:05 pm

      Don S–
      Thanks again. I’m rolling up my sleeves and looking for
      options. Now the only Texas class-action suit that I am
      aware of at this point is the TX Legal Aid plus the 15
      plaintiffs files about two months ago. Tx Legal Aid serves
      the ‘low income’ as I have previously stated and I am in
      a little higher income bracket. Are you aware of or have
      you come across other suits that have been filed or that are
      forming up in Texas?

  • Lo September 16, 2010, 8:18 am

    new story today from AP

    news.yahoo.com/s/ap/20100916/ap_on_bi_ge/us_foreclosure_rates

  • Wolfgang September 16, 2010, 8:41 am

    Send everything to B 0f A (bunch of a**holes) via certified mail-return receipt requested. do not communicate them via telephone-document everything. I originated my loans thru countrywide-as a result of a class action lawsuit settled between b of a and the attorneys general of 40+ states, they are required to modify loans. file a complaint, send everything to your states’ AG, with a “cc” to b of a. or communicate via email-only use a traceable method.

    monday, i faxed docs to b of a.
    monday evening, i sent an email asking if they were received.
    tuesday-the response was “nothing rec’d-are you sure you sent it to . . .”
    wednesday, i scanned proof of transmission and emailed.
    shortly after, i called-“oh, yes, i have your docs. . .”

  • Bob mc September 16, 2010, 8:43 am

    Re: the class action lawsuit recently filed in Texas–
    I live in Austin where the RioGrandeLegalAid offices are. The other
    plantiffs are 15 homeowners who have gotten screwed by BoA.
    Problem is you must be considered ‘low income’ to even get to first
    base with Legal Aid and even then they don’t appear to be looking for
    additional plantiffs–thus this is not an option for me. I was, however,
    able to get a copy of the complaint. The 51 pages are well written
    and comprehensive. So with the flurry of class action talk on these
    boards, I am still looking and hoping for the right opportunity.

    • LO September 16, 2010, 10:21 am

      Bob mc

      HI fellow Texan! I wrote and called the Legal Aid RioGrande lawyer who filed that suit, no return call or email 🙁 I also joined the Texas Housing Justice League where I found a copy of the lawsuit complaint, but no feedback from them either. I think we are on our own getting an attorney. I am looking for one and so is Jennet of Cleburn,TX, please keep us appraised of your progress and we will do the same

      • Bob McCurdy September 16, 2010, 12:45 pm

        Thanks for the reply LO. The guy you probably talked to at
        Legal Aid was RD. I could have gotten throught to him but
        I know that he could not have helped my cause. Say– the
        majority of posters here are from CA, AZ, FL and NV. TX
        is not one of the top 10 foreclosure states but with a couple
        of huge metro areas (Houston and Dallas) one would think
        that there would be significantly more input from TX and that
        class action activity against BoA would be more readily avail-
        able. What’s your thinking?

  • Jenett September 16, 2010, 9:27 am

    “BANKS TAKE OVER RECORD NUMBER OF HOMES IN AUGUST” – Reuters, by Lynn Adler. Published Thursday, Sep 16, 2010 @ 4:30 am EDT

    News link: http://www.reuters.com/article/idUSTRE68F0JY20100916

    Her website: http://blogs.reuters.com/lynn-adler/

    This site has a series of articles on the mortgage crisis. If we can get an email address to her, I bet she’ll run with our story.

    • Bob Mc September 16, 2010, 12:57 pm

      Hi Jennet–
      You must be Jennet from Cleburn that LO mentioned in a recent reply to my message. Well–that’s three aggrieved homeowners
      from TX. Let’s find about ten more and a no-nonsense atty
      and have our own class-action suit filed against BoA. In the
      meantime I will keep you and LO aware is any breakthroughs
      I come across as we continue to converse.

      • Jennett September 16, 2010, 2:27 pm

        Hi, Bob. No, that’s not me. Wish we did live in the same state. I’m in Alabama and so far I haven’t heard from anyone else from here.

        I have written to my State Senator who forwarded my letter to the State Attorney General’s office. In fact, I’ve been on a letter writing (email) binge. Email gives you a date and time stamp! Printing copies for my file. Also, I email myself notes so I can refer back to dates and times.

        • MamaB2C May 5, 2011, 9:50 am

          Jennett,

          I know your comment is older and I may not hear back from you, but I am also in Alabama and have been given the run around on modification by Bank of America for 9 months. Now they are refusing to even send me a denial in writing.

          What, if anything came of your letter writing campaign?

  • Mary September 16, 2010, 10:07 am

    Hi ya’ll,
    Just a word of caution, be very careful if you receive a modification package. Have an attorney and your CPA check it over carefully. There are more loopholes, open-ended agreements and it is very demanding. More than likely, I will turn down my agreement and thus lose my home. Because I had so much property value loss due to the flood in Ga last year and contractural damages, the only thing I would or could take from BoA would be principal reduction and a modification. They did not offer the principal reduction.

    I have had my Congressman in the loop with my modification since May 2010 and I suspect that BoA offered me just anything to get me off of their back. The offer that they submitted would keep me in financial bondage for 40 years, allow the Treasury to look into my accounts for the duration of the loan, add a huge $20,000.00 cash balloon payment to the end of the loan for if I sell or default, to name a few. My emotional attachment is great to my home, but I am unsure if the bank holding me in bondange for another 40 years is worth it.
    If it was not BoA, I might think of taking it, but another 40 years of their madness….I cannot even imagine! My health will not hold up under the stress.

    Check out this article: Potentially ‘thousands’ of homeowners improperly denied Obama’s Mortgage Modifications Administration admits.
    http://www.huffingtonpost.com/2010/06/29/potentially-thousands-of_n_629003.html

  • Elizabeth September 16, 2010, 11:58 am

    Only we can help ourselves to make BoA admit – its modification practices are misleading, fraudulent, and abusing the very customers that “feed” the bank. Below, you can read a letter I wrote to the Boa, Senator Bill Nelson, and the White House. So far, no response.
    “THIS IS MY QUEST!
    “To right the unrightable wrong…”

    My modification was finalized after more than a 1.5 yr “relationship” with BoA. Bruised, hurt, unsatisfied, sick, but still fighting the aftermath that incompetent representatives left on my transaction history.
    I disagree with the way my funds were and are applied, misapplied, reversed, and misapplied again.
    I called zillion times to clarify this issue and spoke with quite a number of representatives and supervisors from different departments. Still, questions are not answered.
    I DEMAND to be serviced by the Office of the CEO and the President and conducting a fair mortgage servicing with all terms, funds and transactions according to the mutually signed Modification Agreement.

    Workers from different departments tell different things and give very confusing instructions that lead to even greater confusion, money disappears from the account and cannot be accounted for, workers promise actions but don’t do them, and so on and on. Only in August 2010 there were 28 postings in my transaction history. This “playing” with the account NEEDS TO STOP!!!

    I want to clear my account, and promise to do everything in my power to spread a word about the misleading and sometimes dangerously incompetent practices that Bank of America has incorporated since it acquired Countywide.

    As I understand, the bank is about to get some federal funds and compensation if the loan is modified. However, the bank does not keep its part of the Modification Agreement.
    I am absolutely sure that my case is not singled out and many other borrowers are suffering from Bank of America’s misleading practices.

    What can be done to help me and other hardworking consumers to be fairly treated and helped exactly the way our government meant it to be? Unfortunately, so far it does not work with Bank of America.

    I also asked my Senator Bill Nelson who is in touch with the Comptroller of the Currency to convey to the government that the program “Make Home Affordable” doesn’t work properly and has some serious flaws when applied at the Bank of America. I am adding my voice to many other homeowners that were and continue to be in a very hard and sure, embarrassing financial situation. I hope, HOPE, HOPE that some real actions can be taken by the BOA to fix this frustrating situation and figure out how the government programs can be implemented without hurting the borrowers.

    I also DEMAND to be invited and flown to the Bank of America headquarters to be able to personally express my complaints and a deep dissatisfaction with your practices that show incompetence and general ignorance to consumers.

    I don’t think that the initial program was about this. It sure was about HELPING but not hurting and abusing. The government can’t handle the lenders. They do what they want.

    Hurt borrower from Palm Coast, FL”
    Want to join me?
    Bombard all you can think about with the letters of your personal experiences and keep the copies.

    My blessings to all of you, the “men of modern La Mancha”
    Elizabeth
    matchmaking@att.net

  • Sonia Hernandez September 16, 2010, 12:29 pm

    I am a License Real Estate Broker owner of an office in New York, after the problems with the industry started I had to look for a full time job and went to work for health insurance provider making a decent salary that allows me continue paying my mortgage, unfortunately after a year I was laid off and went on unemployment benefits. I applied for a modification with Bank of America, providing all the information they needed and every time they requested a document it was always faxed to them. I stay in touch with the bank weekly asking for updates on the modification and after 6 months they sent a letter denying it because I have not sent the documents, I called them back asking for an answer just to be told that they were going to file an appeal and that I had to disregard the letter and call back in 2 weeks., again I kept calling and always was told to be under review, again, again and again. Late in August once again received a letter denying it, I called immediately and this time I was told to call back in seven days, meantime another letter with an intent to accelerate the mortgage was received. Today 09/16/10 I call Bank of America, the first person told me I was denied, called back to be told the case was pending, talk to some other person just to go nowhere.
    I applied online for the HAMP program and there I qualified, I have this case well documented, because they keep telling me to short sale or I will get foreclosed, all this grief after the Bank of America received the billions of dollars from the taxpayers. Obviously CLASS ACTION SUIT WOULD BE THE ONLY RECOURSE WE ALL NEED TO TAKE.

    • Bob McCurdy September 16, 2010, 4:18 pm

      I sent you a reply earlier. Hope you received it. The point is
      that you are a typical ‘screwed’ BoA victim. The other point
      was that we are seeing a groundswell of disgruntlement much
      like the Tea Party but against the lenders–in particular BoA.
      The diligence and hard work of posters on this website & others
      will soon pay off. The contacts to the appropriate congress-
      men/women, media and attorneys will culminate in action. The
      groundswell is out there and growing with every screwed
      homeowner–believe it!

    • Lisa McConnell September 16, 2010, 6:36 pm

      Sonia – how did you apply online? my story is the same as yours and the others and I have been working with B of A since June 09.

      maxmum1122@yahoo.com

  • daisy September 16, 2010, 1:06 pm

    you can file a complaint against BOA here:
    http://www.helpwithmybank.gov/index.html

  • Don S. September 16, 2010, 1:16 pm

    Lo and Jennett …

    Thanks for posting those articles. The good thing is that in one small way they help raise awareness.

    However, I have a very critical …

    WARNING

    … about articles like that.

    It’s my opinion that articles written the way these two were are actually very BAD and possibly even DAMAGING to our “cause.”

    Neither put a HUMAN FACE on the “travesty of justice” we’re all experiencing. Only the Yahoo article mentions a “real person” in the last two paragraphs. The cute picture of the kid and the foreclosure sign is fine, but the article itself spews figures and percentages that NOBODY really digests and understands.

    From the perspective of the homeowner (or even renter) that’s reading articles like these the most they can walk away saying is “Isn’t that sad.”

    Even in the eyes of the news media we have been reduced to “distressed inventory.”

    WHAT?????!!!

    Now I’m somebody’s INVENTORY???

    My ONLY HOME … one that I poured hundreds of thousands of sweat-and-blood earned dollars into … is just an extra dented can of soup in somebody’s pantry?????

    Get these quotes …

    “… it’s going to take longer to clear out the distressed inventory.”

    “It will take about three years to work through the stockpile of distressed housing,”

    Now I’m reduced to some annoyance that simply needs to be “cleared out”?????? I’m just so much crap in somebody’s basement??????

    One question I would have for reporter Lynn Adler or editor Chizu Nomiyama is …

    “Where are the PEOPLE in your so-called distressed inventory?”

    “Where is the sweat, the raw nerves, the day-after-day anxiety, the blood (I literally bleed fixing things in this house) and the HUMAN FACE on your parade of percentages and figures???”

    “Where are the bold-face LIES and blatant, obvious inexcusable manipulations of banks? Where are the reports on tens of thousands of of so-called ‘lost documents’ world class banks are allowing to VANISH INTO THIN AIR???”

    The property IS NOT DISTRESSED.

    I AM.

    I am NOT a “fact” or a “figure” or someone’s INVENTORY.

    I AM A HUMAN BEING.

    … and I’ve worked my ass off to keep a roof over my head … and intend to CONTINUE to do so … even if that means COURTS AND LAWYERS … whom I fundamentally MISTRUST at their root … but will USE to assert my rights …

    … AS A LIVING, BREATHING HUMAN BEING WITH THE RIGHT TO KEEP THE HOME I’VE PAID DEARLY FOR.

  • Jennett September 16, 2010, 2:22 pm

    All I can say, is “AMEN!”

  • Jennett September 16, 2010, 2:32 pm

    Someone else posted that the online transaction history was different from what the reps are looking at… well, I went online and looked at mine yesterday and found that a PAYMENT IS MISSING. It was an electronic debit they took out 2 months after I stopped the automatic draft! When it happened I called and discovered it had been applied against the principal as an “extra payment.” After raising ****, demanding a refund, etc., I finally asked that it be credited against my December payment. Guess what – they show that I started my first trial payment in December. So, where the heck is my December payment!!!! I’m waiting on a call back from a Senior Negotiator to go over my account. Will keep you posted.

  • LO September 16, 2010, 5:59 pm

    Yall, I filled out a contact form on Michael Moore’s site. I also found out today that one of my sons and his wife have been in BOA loan mod. hell for 5 months. We each had not told anyone out of shame once the word “Foreclosure” was mentioned to us by BOA. That make two people in my close circle that have told me their story since I finally spoke up about it in one 24 hour period! They count on us being ashamed about our finances! so no more! OUT them for the thieves they are to everyone you know, bet you hear more stories.
    @Bob mc – we have another Texan to sign on
    @janette- copy your online transaction record because they changed mine and doctored it after my modification…isn’t that agains the law?

  • John Bacon September 16, 2010, 6:21 pm

    I suggest calling the Federal Gov’t Making Home Affordable Dept ASAP. Their number is 888-995-4673 and or go to their website, http://www.makinghomeaffordable.gov

    I am a realtor and this is common practice for all lenders as I am working with a ton of homeowners now who need to sell their home and are in foreclosure because the process took 6 plus months and lost documents, etc. B of A does use Equator system now which I have to say has fixed the lost document issues you need good advice quickly.

    You may also want to email the B of A President of the Short Sale and Foreclosure Department. I have been successful at getting a stay on a foreclosure here in Oregon when we have a property listed and an offer in on the house. One of my clients house was going to foreclosure in 5 days when I listed it. We got the property listed and an offer in within 3 days, got the foreclosure stopped and closed 30 days later. It can happen and in my opinion is way better than a foreclosure on a credit report as some federal programs will allow you to purchase another property within 3 years if you go through a short sale instead of foreclosure. You might want to also check out CDPE.com and find a professional realtor in your area who is very knowledgeable about the Short Sale process and has worked with B of A and gotten stays on the Foreclosure process.

  • Josie September 16, 2010, 6:32 pm

    Keeping everyone in my prayers. My parents are battling Wells Fargo. Were hoping for a modification after they took out a good part of their equity to help my sister buy a house. She lost her house & now cannot pay my parents. Don’t ever take out money to help someone else get a house! You might just lose yours. There goes my share of the inheritance too.

    We had no knowledge Bank of America not trying to cooperate with customers either.

  • Mary September 16, 2010, 6:56 pm

    I have spoken to two lawyers and I have visited the CPA. All of them say that the home modification plan that BoA sent to me is a bad plan and they recommend for me not to take it.
    The CPA did refer me to a lawyer who deals with financials and banks. I have no other information regarding him, but will call him tomorrow for an appointment.
    I sent my Congressman a letter with the modification enclosed so that he can see the type of work BoA is preforming on our tax dollars and bail out money. I am so digusted!

  • William King September 16, 2010, 9:20 pm

    Even though this is NOT B of A, it is WHAT B of A is doing. All of them. I posted earlier in this thread, and have done a lot more research and have now been “officially” declined by B of A three times. Please check out this site if you want to know WHY they’re doing it.
    youtube.com/user/fiercefreeleancer

  • CHristine Geremesz September 16, 2010, 9:37 pm

    New York Jumps Ahead of Feds With Law Holding Mortgage Companies Accountable on Mods
    by ProPublica on August 11, 2010

    in Featured

    New York regulators have crafted new laws to give the state authority to punish mortgage servicers — something the Treasury Department, in administering its struggling mortgage modification program [1], has so far failed to do. The new rules set clear standards for how servicers must handle homeowners seeking a modification.

    “We will not hesitate to bring an enforcement action or to refer an enforcement action,” said Richard Neiman, the New York superintendent of banks. “In fact, we’ll be looking for that case in the event of any wrongdoing, because we know the message it will send to the entire industry.”

    Are You in Mortgage Servicing?
    Have you worked for a servicer in a loan modification call center? We want to hear from you.

    Tell us your story
    Are you a homeowner who’s struggling to pay your mortgage? Are you seeking a loan modification through the government program? We want to hear from you.

    The delays that hundreds of thousands of homeowners have encountered [2] in the administration’s mortgage modification program have highlighted the poor performance by many mortgage servicers — the companies that process mortgage payments and foreclosures — particularly the largest: Bank of America, JPMorgan Chase, Wells Fargo and Citigroup. Struggling homeowners seeking a modification frequently wait months, even years, for an answer.

  • Becky September 16, 2010, 11:50 pm

    I have nothing but problem with boc they are trying to foreclosure on my home on the 23 o this month after I made my payment, they said I hadn’t paid from Nov to march lbut I had my bank statements to prov my payment, went all the way to vice president of the bank.I talk to a lawyer &I’m taking it all the way add me to your class action lawsuit I’m in Michigan

  • Jim September 17, 2010, 12:08 am

    Bank of American Deceived and Lied

    B of A used deception and flat out lies to take my home. They are predators and they need to be stopped.

    I received notice of my “approved” loan modification in August of 2009. I gave them $2800 down payment requested and have made all payments ( 11 in all ) for the modified amount. After six months I mysteriously received a monthly statement from B of A for the amount due on my mortgage. Note: I had never received a statement like this before and I have had my loan since 2004. The statement showed a past due amount and the payment was for the old loan amount. I immediately called them to explain that their records were incorrect as I have completed the loan modification process. I have the notarized copy of the loan docs to prove it.

    The customer service person on the phone pretended to be puzzled by the apparent mixed up and told me that they would contact the negotiator for my account and have them contact me. Needless to say, no one ever called back. This scenario repeated itself four more times over the next four months. I really felt that it was just a mixed up and that everything would get straightened out.

    Then, out the blue, I get a letter stating that they intend to foreclose on me. The letter, which is titled “Notice of intent to accelerate”, states that I owe them over $36,000.00 in past due balance. Obviously, there is no way that I can pay that so my house is as good as gone.

    I paid them the amount that I promised to, on time, every month for 11 months now but that doesn’t matter. They are dead set on taking my home. This whole modification process is nothing but a scam. They are taking my money and making false statements about the status my account.

    I am worse off now than I was before. If they had just been honest with me I could have possibly done something about it. I was 4 months behind when I started this, now I am eleven months behind. I owe more now than ever. I am now officially underwater so selling the house which was a possibility before is no longer an option.

    If anyone has any influence over B of A and their executives please put a stop to this so no one else is deceived and loses their home unnecessarily.

    Today, I contacted them as the letter of intent expires tomorrow. I know that there are payments, three to be exact, that they have not applied to my account. I have something like $900.00 in fees and late payment charges. I asked for a detailed report of my account so that I can get an understanding of what the charges are. They refuse to help me. The home retention department referred me to customer service. When I spoke to customer service they referred me to the website. That transaction history thing is a complete waste of time. Like another poster above I have multiple transactions in the same month. In one month they 5 show credits for my old loan amount, then this huge charge, all on the same day. This is garbage. They are making a lot of money off of me for servicing my mortgage and yet provide ZERO service.
    We found out a couple of days ago that the “investor” on the loan is actually Wells Fargo and they are the ones who “denied” the loan modification. Well, what the heck, I made the payments they asked for, on time, I make enough money, not too much, not too little. It was a fair proposition I thought.

    • Kendra September 19, 2010, 10:34 pm

      Have you talked to an attorney? You signed a contract. A judge should uphold that in court.

  • Joy September 17, 2010, 12:44 am

    I just visited the Attorney General of Ohio’s web site and learned that between 2009 and 2010 there has been 178 complaints lodged against BOA. Some of the titles are modification, fraud, misrepresentation, foreclosure just to mention a few. In the next few days, I will add my complaint also. Also NC has sent out Attorney General complaints about BOA that he may be interested in persuing along with NC—I hope he does!

  • Don S. September 17, 2010, 1:58 am

    Folks … and Mary …

    No word yet from my grapevine. It may be that people have moved on. I’m giving it until tomorrow morning. I’ll type my letter. I know what I want to say. I want to be careful not to be too long-winded. Producers prefer that you get right to the point. If they want follow-up papers to substantiate your case, they’ll ask, but I’m not going to give them a five page timeline of events.

    There’s thing that the viewing public should learn. Like how BofA thinks. Many don’t get that. Banks (or corporations) won’t react to “morality” unless they’re FORCED to, and by the general public. It’s simply not something they’re obligated to provide to their stockholders … morally or even ethically obtained money. Their stockholders don’t care where it came from … sweat, blood, misery, heart conditions, exhaustion, homelessness or even death … they simply don’t care.

    Only television cameras an public pressure will EVER make them care, and even then they’ll only fake it for the cameras and their “public image.” Remember corporate jets flown to Washington with guys in $5,000 suits with their hands out for OUR money? After a media flogging, they DROVE the next time. Even then, they still don’t get it. Worth BILLIONS and they still have their hands out.

    What BofA doesn’t understand is that we exhaust ourselves to send them money even under NORMAL circumstances. In fact, it’s pretty clear they DON’T care what we go through since they’re at-the-ready to snatch up our homes going to great lengths and causing UNTOLD MISERY to do it.

    It’s all about the money … and they don’t care how much sweat and toil it took … and they don’t give a flip if you live in the street … as long as they show their quarterly earnings.

    Anyway … THAT’S the point I think getting on 60 Minutes should largely make. Put a human face on all those facts and figures reporters toss around. I think that’s what Fox29 tried to do with the piece on the two of us here in PA.

    One thing I know is that 60 Minutes will NOT want us to go on about our specific story. It’s highly likely they’ll ask how we “feel.” That’s a common theme in interviews.

    It would also be extremely BENEFICIAL to our cause and case if people were outraged at what this whole thing is DOING to each of us. To me, the key message is to get people emotional about what’s happening to PEOPLE … not “houses” and CERTAINLY not INVENTORY. The logistics or court cases of making it right will follow THAT.

    Right now people don’t CARE. They’re just fine and only a few friends and neighbors or people in some other State have “that sad story” about having to move.

    There’s even people … many … who are thinking … and even saying … “If they can’t afford it, they don’t deserve it.”

    I can’t think of anything more callous, but it’s out there. Who am I to judge what someone deserves or doesn’t? If I can make my payment … which I CAN … then I deserve it!

    Anyway, I’m about to drop.

    More tomorrow.

  • Mary September 17, 2010, 7:32 am

    This is a certified RESPA letter. (research the subject) The law says the financial institutions must answer you within 20 days of receipt or you have grounds for a lawsuit. I overnighted /return receipt this letter on August 20, 2010 and had the modification (such as it is) in less than a month. It also summons in information. In my case they refused to give me any HAMP info. They have also refused to give me an escrow analysis and I have close to $1000.00 missing from my account. I answered it again last week and repeated my requests. I copied my Congressman.

    your name
    Your address

    date

    VIA CERTIFIED MAIL overnight delivery

    BAC Home Loans Servicing, LP
    Attn: Customer Service CA6-919-01-41 (This is the address where I am required to send mine. You can usually locate the address in your payment booklet)
    P.O. Box 5170
    Simi Valley, CA. 93062-5170

    Attn: Mortgage Loan Accounting Department
    Re: Loan # xxxxxxxxxx RESPA QUALIFIED WRITTEN REQUEST

    Dear Sir or Madam:

    You are the servicer or originator or assignee of my mortgage loan at the above address. I question your ability to collect the debt. I also dispute the amount that is owed according to the monthly billing statement and request that you send me information about the fees, costs and escrow accounting on my loan. I also question your work out procedures as it pertains to loan modifications, deeds-in-lieu, and short sales. This is a “qualified written request’’ pursuant to the Real Estate Settlement and Procedures Act (12 U.S.C. Sec. 2605(e)).
    Specifically, I am requesting an itemization of the following:
    • a complete payment history, including but not limited to the dates and amounts of all the payments I have made on the loan to date;
    • a breakdown of the amount of claimed arrears or delinquencies;
    • an explanation of how the amount due on the Monthly Billing Statement is derived;
    • The payment dates, purpose of payment and recipient of any and all foreclosure fees and costs that have been charged to my account;
    • the payment dates, purpose of payment and recipient of all escrow items charged to my account since you took over the servicing;
    • a breakdown of the current escrow charge showing how it is calculated and the reasons for any increase within the last 24 months; and
    • a copy of any annual escrow statements and notices of a shortage, deficiency or surplus, sent to me within the last three years.
    • A copy of the entire loan origination file, including all disclosures, good faith estimates, 1003’s, and other documents provided to me prior to the closing of the loan.
    • Any and all proof that you are the current holder of the original note, loan file, and mortgage.
    • All assignments, transfers, allonge, or other documents evidencing a transfer, sale or assignment of this mortgage, deed of trust, monetary instrument or other document that secures payment by me to this obligation in this account from the inception of this account to the present date including any such assignment on MERS.
    • A detailed history as it pertains to my application for a loan workout. This includes a copy of all letters, phone logs, representatives’ names, and a list of all documents sent by me and received by your company.

    Sincerely,

    your name or names

    • Don S. September 17, 2010, 11:01 am

      Mary …

      Very interesting information. As you’ve suggested, I’ve spent the last hour or so checking into it. I’ve glanced through the HUD site before, noticing RESPA. It’s interesting that we all need PhD’s and have to become lawyers … taking away from the time we need to earn the money to pay for our homes … just to save those homes.

      Something tells me certain people know this and take advantage of it … particularly since they have PhD’s and lawyers on their payroll.

      I suppose the only solution is to roll up our sleeves and dig in.

      Anyway, I found a letter similar to yours at … http://www.nololawlibrary.com/foreclosure/7-2d.shtml

      The main page seems a reasonable place to start that education … http://www.nololawlibrary.com/foreclosure/

      It’s a commercial site (geared to make money) but still has interesting information. It even has a lawyer location page, including “Transaction Litigation Lawyers” by State and region. When you see the list, you’ll get what I mean from earlier posts about lawyers mostly being specialists.

      Where did you get this letter? Seems even more comprehensive.

      I’ll likely send it in myself, but will probably bounce the idea and the letter off a lawyer before I do.

      • Mary September 17, 2010, 3:38 pm

        Don….
        I cannot remember from which site I found the letter. But, I did run it past my lawyer and he gave me the nod to send it, with a chuckle. The HAMP program is really not covered under RESPA, but I decided to throw it in anyway.

        I was a nurse administrator for years and we were encouraged to take many law courses as we defended the hospital system and testified in both federal and civil courts. I was taking paralegal courses when I became ill. Thus, I know enough to be dangerous! (LOL)

        The RESPA will elicit an almost immediate response and all reporting to the credit bureaus must come to a halt until the letter is answered. Be aware that they will lie as to the information sent to you “under separate cover” which never materializes. You then must answer them yet again. The reason the answers or lack of answers are so important is for one, proof that they are trying to hide information and two, to gain the information from them that they state they have never received and three to see what they are doing with payments and escrow which go missing . There is a $1000.00 fine for every infraction by the banks plus attorney’s fees.
        I cannot remember where I found the letter, but I will continue to look and notify you when I am successful.
        I declined my modification today via FedEx until my payments and escrow are straightened out. We shall see what happens!
        They try to wear you out…that is why there is so much paperwork to do.

        • Mary September 17, 2010, 4:12 pm

          Don….

          I found it!

          The web site for the RESPA and other letters is at:
          http://www.debtdefense101.com under “the three must send letters”. It is a good website for information.

          • Don S. September 19, 2010, 10:49 pm

            Mary … please let us know when you have the address or if we can use it as a group.

            I’m exhausted at the moment, but will jump back on tomorrow and see where I saw a similar letter.

            Thanks!

          • Don S. September 19, 2010, 10:51 pm

            Oops! … it’s Mary E. that has the 60 Minutes address!

  • daisy September 17, 2010, 8:05 am

    Contact Us
    Home Affordable Modification Program Solution Center
    Whether you are having problems registering online, require support for the servicer tools, or have general questions about the Home Affordable Modification program, we are here to assist you.

    Contact Information
    Email
    support@hmpadmin.com Phone
    (866) 939 – 4469 Fax
    (240) 699 – 3900
    Hours of Operation:
    Monday through Friday, 9am – 9pm ET

  • daisy September 17, 2010, 8:56 am

    MARY:
    you suggest that we send this letter to BOA?
    by BOA receiving this letter they will modify the loan?
    i had a special forbearnce agreement with Taylor Bean & Whitaker which lowered my payments, then my loan was transferred to BAO, and a year later im still trying to get my loan modified..
    i have written & called everywhere for help, and no-one has helped.
    RESPA, HUD, HOPE, CONGRESS, WHITEHOUSE, BANKING DEPT, BBB (JUST TO NAME A FEW)…

    • Mary September 17, 2010, 3:46 pm

      Daisy….
      I sent the letter to BoA. Read my response to Don for further information.

      I received my modification package less than 30 days post the RESPA letter. Whether it was a ‘nudging’ factor toward the modification or not, I cannot say. Be sure when you send them information to send it certified, overnight and begin to copy your Congressman and Senator. Let the world know of your issues.
      BoA is hiding information, losing payments and escrow and this letter calls the information from the darkness into the light. They have 20 days to answer you.
      I am so sorry that you are having such a hard time, Daisy. We must remember this is a “David and Goliath” situation. They are a lot bigger than we are, so we must be stronger and louder!

  • Judy Scott September 17, 2010, 9:50 am

    I have attempted to modify my loan last year when my husband had open heart surgery. This year I was diagnosed with a rare eye cancer.
    Bank of America seems to not want to help people keep there homes

    We hired a litergation firm to assist 6 months ago to no avail…..

    SOMEONE PLEASE HELP, as I will return to California every 6 months for treatment……………..

    • Mary September 17, 2010, 4:55 pm

      Judy,

      I am so sorry to hear of you and your husband’s illnesses. You are in my prayers.
      Write your Congressman and Senator. This is an election year and they want your votes. Anytime you write to BoA send it certified or overnight and copy both your Senator and Congressman.
      I learned really quickly that BoA does not respond to Fax, phone calls or much else unless it is a certified letter which can be utilized in court.
      BoA is all about the eternal $$ and little else, unfortunately.

  • Don S. September 17, 2010, 11:05 am

    Folks … and Mary E …

    Well, looks like the grapevine has dried up. Gave it my best shot. I think it’s excellent that Mary E is able to pick up the ball with her contact … thanks Mary! I’ll post my letter shortly and have it ready to go when you post/communicate the address you have.

    That’s what makes this blog valuable … pooling information. Watching it evolve has been terrific.

    Keep it coming!

    • Mary E September 17, 2010, 12:19 pm

      I sent something to my contact at 60 minutes and I forwarded Mary Ann’s story to him. He said he would give t to a colleague. Not sure what will happen but we can hope.

      • Don S. September 19, 2010, 10:52 pm

        Mary E … As I asked above in error to “Mary,” please let us know if we can use your 60 Minutes address as a group, or if you discover one that will get to the right people.

        Thanks!!

  • LO September 17, 2010, 11:37 am

    I think I found my “smoking gun” for the AG complaint here in Texas, I found a copy of my online transaction record BEFORE they doctored it and then mailed it to me. I think it is against the law for a Bank to change payment dates etc…. on your account. I know I would end up in jail if I did that! I am going to keep trying to find an attorney for a lawsuit here in Texas…. so print out your online transaction records folks! so you can see who they doctor them!

    • Bob Mc September 17, 2010, 11:59 am

      I am not an attorney but if you can prove that BoA altered
      your payment documents/records I would think that would be
      criminal. LO–I hope you will keep me and others informed as
      to the direction you take on this and the hopeful results. And
      remember that I am very much interested in participating in
      a class-action suit where Texans can get onboard. I won’t
      go into my lengthy story/grievances against BoA here but
      I have much documentation on hand to help totally dis-
      credit them. I will have more time next week to continue to
      research for ways and means to deal with BoA.

      • Lo September 17, 2010, 6:40 pm

        Bob Mc,
        thanks for your answer, I agree that it should be against the law for them to change or in my opinion “doctor” the transaction record but they did! so since it is not against the law to be rude, loose papers, tell lies to customers…and this is about law….maybe this will get them! I am going to put my answer to the AG together this weekend and then use that to duplicate to everyone I can, politicians, agencies, news sources, etc… that way my time will not be robbed from looking for a job 🙁 so Ican make my mortgage payment…

      • Helen March 29, 2011, 1:39 pm

        did you ever find an attorney to pick up a lawsuit against BoA?

  • dan September 17, 2010, 12:48 pm

    IS ANYONE WATCHING CNN RIGHT NOW? OBAMA IS ABOUT TO APPOINT ELIZABETH WARREN WHO IS GOING TO BE A CONSUMER WATCHDOG TO DEAL WITH ABUSIVE BANKS THAT MISLEAD OR DEFRAUD CONSUMERS IN REFERENCE TO MORTGAGES AMONG OTHER ISSUES. ESPECIALLY BANKS THAT RECEIVED TARP MONEY. JUST HAPPENING NOW SO I DON’T KNOW ANY INFO. HOW TO CONTACT HER. BUT IF ANYONE GOOGLE HER NAME OR OBAMA’S SPEECH. HER TITLE SUPPOSED TO BE CFPB (CONSUMER FINANCIAL PROTECTION BUREAU).

  • Don S. September 17, 2010, 1:10 pm

    Mary E and everyone …

    Below is the letter I’ve composed for 60 Minutes. I’ll be sending it in as soon as I/we have an address.

    Mary E … I’m unsure if you’re willing to share your address with the rest of us, so please let us know.

    I have to be offline for a couple days, but will check mail before I leave this afternoon. If I have an address, I’ll immediately forward the letter. If not, I’ll do it when I get back Sunday evening.

    My best to all and keep fighting the good fight!

    — Don

    To the staff, producers and editors of 60 Minutes:

    I am writing in conjunction with several others who find themselves in similar, if not duplicated circumstances to my own.

    Lately, the airwaves have been filled with discussions and news broadcasts about foreclosure. It seems to me that many of them lack a human face behind the story. Many discuss the “big picture” ramifications of the economic downturn, spouting rising figures effecting “investment” and show pictures of empty homes and closed businesses, but not the people who have been effected by the loss and closures.

    Often little is said about the people who have left those homes or businesses, or where they go. Little is said about the struggle made to keep them, or to “buy” them or build them in the first place. We only hear and see an occasional face or family fighting desperately to stay in the homes and businesses they’ve sweat, bled and agonized to keep.

    We also hear little about the actual process, although here and there, now and then a glimpse.

    I can tell you from personal experience that the financial community, Corporate America, has seen fit to make that process a living nightmare to the homeowner, and it is happening to hundreds of thousands of people nationwide attempting to retain the very roof over their heads.

    I am currently in negotiation for a home loan modification under the Obama HAMP plan, a process that was specifically defined to take 90-120 days, and is now in its thirteenth month. I have no hesitation to cite the mortgage servicer, Bank of America, the fifth largest corporation in the United States.

    In this more-than-a-year-long process, they have lost documentation no less than three times. Their customer service is a quagmire of departments with poor, little or intentionally, maliciously designed interdepartmental communication. Calls on hold can literally last hours, not just several minutes. Transfers from representative to representative are accompanied by conflicting information which is common and clearly systemic.

    More than that, it has become blatantly obvious and undeniable even to the most casual observer that the entire system is geared to acquire properties through obfuscation, convoluted processes, a facade of incompetence, and potentially outright fraud.

    One would think that the fifth largest corporation in the United States would have world class customer service. This is clearly not the case.

    I can make these claims both through personal experience and also having communicated with several dozen other participants in the HAMP program from several States. I’m further supported by several active and emerging individual and class-action lawsuits.

    I can assure you that the analogy “where there’s smoke there’s fire” is most certainly the case here.

    Were you to cover these events in a broadcast, interviewing participants, you would find a startling, shocking tip-of-the-iceberg, with serious life threatening ramifications for every Americana Citizen.

    I use the phrase “life-threatening” with every confidence. The “legalistic” processes that dominate our society under the umbrella of Statutory Law, illustrated in the home ownership crisis in this country, quite literally perpetrated by Corporate America, is driving masses of people to madness, ill health, homelessness and financial ruin …

    … all in the name of gratifying stockholders’ demands for profit.

    The “inalienable rights” guaranteed to every citizen of the United States have been almost completely undermined by Corporate America and Statutory Law, which is being used, twisted and outright broken to suck the financial resources out of every victim possible, in this case, homeowners with the slightest distress.

    They’re taking the very roof over our heads.

    I can’t see where 60 Minutes would decline to take on this story. I can’t see where it wouldn’t benefit 60 Minutes’ audience to report this aspect of the economic crisis, largely brought on by the abuses of Corporate America, and, in fact, perpetuated by them … which is the human face on the struggle and the loss.

    Your consideration is greatly appreciated and I am available for additional information, including specifics of my case, my research and citations of where to get in touch with additional participants.

    Sincerely,

    Don Sweet

    • Beverly September 17, 2010, 1:27 pm

      Don–
      I am very impressed by your knowledge and sympathy and empathy with everyone here. I do share the same sympathy and empathy you do. In fact, some of these stories made me cry. I myself have given up. I refuse to jeopordize my health any longer because of a home. It is now back on the market and I have moved out, so I am washing my hands of it now. I guess you can say I have given up after two years of “fight.” I have no fight left. I am praying for all of you. I am praying for justice.

  • robert September 17, 2010, 1:43 pm

    I HAVE OVER 4000.00 DOLLARS IN MISSING PAYMENT THAT WERE DRAFTED FROM MY ACCOUNT FOR MORTGAGE. RECEIVED FORCLOSURE PAPERS AND THEY WOULDNT WORK WITH US EITHER

  • Tammy Darrow September 17, 2010, 3:36 pm

    As you are all writing to your elected officials, may I suggest Facebook? I got a “canned” response from one of my senators today. I visited her page and reminded her that I voted for her. I then called her out and let her know she lost my vote and I would be spreading the news? Guess whose office called me a mere 3 hours later?? It’s time to get serious, folks…and put their feet to the fire! We’re losing our homes. Are we just going to let them?

    Can’t wait to get that 60 Minutes address.

  • Camelia Zavala September 17, 2010, 3:45 pm

    Add me in to the class action lawsuit am in California so if anyone knows of a class action going on here in california I will truly appreciated my story is so long to explained but it is very similar to all of you guys I have been denied for a loan Modification according To bank of America I defualt on my payments grant you I been paying them with out missing not even 1 payment since I started the process about 15 months ago . My property is schdule for a trustee sale on Sept 30 2010 scarry help… I believe BOA does not want to help nobody I been transfer to one departement to another I just talk to the CEO of the modification Dept today am anxious to see what she could acomplish..

    • Don S. September 19, 2010, 10:11 pm

      Camelia …

      Sorry to break it to you. I wish there was a gentler way … but this blog can’t add you to a lawsuit. It’s here to bring people together and share information, but can’t function in a legal capacity …

      … you have to do that yourself.

      Sorry, but that’s simply the case.

      You’re also going to have to dig in, roll up your sleeves and get to work.

      The first thing you’ll need to do is read back in this blog and find posts from Californians, then try and get in touch with them about joining together in their suit. These suits HAVE to be State-by-State at the moment.

      At the top of the page is a line in light blue that says “Previous Comments.” Click on that.

      There actually IS a lawsuit started in California, but you’d have to contact the law firm and see if you can join it …

      hbsslaw.com/cases-and-investigations/modified-loans-tarp-investigation

      … BUT … this suit is over the TARP programs NOT the HAMP, so if your modification is under the HAMP program with BofA, it may not apply to you. You’d have to find out from the lawyers if it is. BofA paid all their TARP funds back, so they are no longer participating.

      The same law firm is looking into the mod program, but hasn’t filed suit yet.

      hbsslaw.com/cases-and-investigations/bank-america-homeowners

      ALSO … please don’t miss this …

      Several people have offered advise and information in the blog. PART OF THE WORK is to read back and see what’s been said. There are also other blogs out there … I can post links if you like.

      I have a list on previous pages (repeated several times) that suggests other things to get started in this fight … which it is … a fight … and you have to be the one doing the fighting …

      So … sorry to say … it’s not just a matter of being put on a list. You have to be your own hero.

      DO NOT look to Bank of America for “help” … not even the CEO’s office. Yes, they might be “nicer” and appear more knowledgeable, BUT, they are NOT there to “help” you, they are there to make sure the bank gets as much money from you as possible.

      Their management and lawyers have specifically designed this system to function the way it does. The 5th largest corporation in the United States doesn’t make these kinds of “mistakes.”

      They are a world class organization with thousands of experts working VERY hard to take every nickel they can of your money WITHOUT getting sued. “Looking stupid” is the best way to do that. If they were simply “mean” and took your house, courts would come down on them like a ton of bricks.

      THe one VERY IMPORTANT THING to remember, is that Bank of AMerica is not there to “take care of you” they are in business to MAKE MONEY. They don’t care if it’s loans or bank account charges or selling you a can of air or a Pet Rock. They just want money.

      So be careful who you trust. A fancy title like “Office of the CEO and President” does NOT mean they are in the business of “helping” you. Their job is to keep BofA from getting sued or fined and getting at your money, whether they take your house or your payment doesn’t make much difference, other than how they get MORE without getting sued.

      For your own sake, research and learn.

      Sorry to add to your troubles, but that’s just the way it is.

  • anna September 17, 2010, 5:20 pm

    I just want to cry. I had country wide and now bank of America. I was nottifed that I qualifed for loan modification. I made all of my trial payments. I then got a congratulation letter of a approval. sign and return. I did as was instructed. Called a few weeks later and was told yes I am approved just send in the documents it was not recieved. so again I sent it in mailed and faxed. Called a few weeks later and was told I was missing a page. I faxed and mailed again called again and they never recieved it. This went on for a toal of 8 months. The last time I called they said I was no longer in a program and my home is under review for forclosuere. Because they never recieved all the documents!! I now have to come up with one lump some of money by the end of the month, Even though I have never missed one payment or was late!!!!
    How can they do such a thing? I haved called the hope team and they where so fustrated. They asked while on confrence if they can take a break. My counseler never had seen such a thing. I have called attorneys and can get no answers.

  • Donna September 17, 2010, 8:31 pm

    I would love to see that happen here in the Northeast, too. BOA has been jerking my husband and around for a good 6-8 months. There idea of restructuring our loan is to add years and up the payment amount. Whenever we call we get someone reading a script not actaually someone who can help.

  • Josie September 18, 2010, 12:37 am

    Got into a discussion today with a few people at work. They feel that bank & investors who invested in these home loans are the real victims. I guess I can see both sides here really. It is just an awful situations. There are people I am sure genuinely being wronged in this modification mess and then there are those doing everything they can to delay & try to keep a house they cannot afford or expect the banks to lower the principal to their liking. My parents would like to see the principal lowered so it will help them be able to save their house after taking out a loan to help my sister. I hope they can work it out but on the other hand if I was a neighber I would be very angry that they got to pull out all this money & do what they want with it and then its like we cannot afford it now, please forgive the loan or lower the loan amt. Meanwhile the neigbor did everything right & did not take out money to spend. Heck they must be thinking they were fools for not doing it too.

    So I sometimes do not know how to feel. I am saddened to read this blog for sure and I worried about my parents. Cannot let it all get me down.

    • Mary September 18, 2010, 11:56 am

      Josie….
      The reason the banks are in trouble is because they, out of greed, participated in subprime loans, risky loans and over extended by buying out other troubled banks and mortgage companies during the economic boom. They became very wealthy on the backs of unsuspecting homeowners. They have been called on the carpet in front of Congress numerous times over the last two years. The CEO of BoA, Ken Lewis, was fired last year due to his participation and decisions. The new CEO has been called a number of times before Congress as well.
      The reason they must participate in the HAMP program is because they have taken tax payer dollars for their bail out and/or they are dealing with federal funds. BoA deals with Fannie Mae, Freddie Mac, the VA loans and must participate. Last month the banks reported profits of 2.5 million dollars for the quarter…no reason to feel sorry for them.

      During the modification process the bank gains $1000.00 a month for every modification they “are working on” and that comes from the tax payers (that is millions). Then they take at least half of your loan payment monthly and defer the remainder on which they collect late fees and interest. If the modification fails or through corruption, they make it fail, they accelerate and call in the deferred amounts. Trust me they lose nothing. They make money on modifications and foreclosures.

      In my case, I bought a house I could afford and financed only 70% of it’s value. I totally remodeled it and paid for it with my savings. Then in 2005, I became mysteriously ill with an immune disorder requiring numerous tests, monthly IV infusions, hospitalizations, surgeries and ultimately a very early retirement. The underlying diagnosis came 2 years later and I have made all of the required changes to improve my health. I lived on my savings for over 2 years when I finally was almost bankrupt and began on SSI. Then the contractor who worked on my home did structural damages to my home, unknown to me…and obviously the City inspectors missed them as well and my home imploded. I used my HELOC to hold up the house to the tune of over $50,000.00 (or it would have been on the ground and the contractor filed bankruptcy), then the Ga flood of 2009 came and washed away a large part of my backyard. I was required to have engineers, wall specialists, etc to the tune of $12,000.00 additional money. My driveway and walkways were destroyed as we had over 23 inches of rain in less than 3 days. Yes, I carry flood insurance which pays nothing unless the house or furnishings are destroyed or damaged.
      So now I am paying for a house that has lost almost $100,000.00 in value, land that is washed away valued at over $10,000.00 and I am gaining income that is less than 65% of my salary when I bought my home. The house is not sellable.
      If I were a bank or a large corporation, I would go bankrupt or gain a tax payer bailout…after all that is what THEY all do.
      Unless people watch the stock markets and read about the banks and the politician connections, they would not have a clue of the real isses regarding our mortgage crisis in America. The unemployment rate in NV alone is 14% and in Ga. it hit 10% this week. The people with whom you work need to become better informed.

  • Tammy September 18, 2010, 10:46 am

    Josie…even if the banks lower our interest rates…they’re making PLENTY of money. I don’ t see them as victims at all. They are cashing in on the backs of the American people! They don’t care about us at all…they worship a money god. We’re just a number to them. They’ve taken a ton of money from the government…their investors aren’t hurting. As I see it….we’re hurting…they’re taking government money….AND paying big bonuses to the guys at the top. Don’t think for a minute that they’re giving us a second thought this Saturday as they’re jumping on their yachts for day out drinking with family and friends…while someone else cleans their house….and some high class restaurant is cooking their dinner. I just want to pay them each month with a reasonable interest rate that I can afford…while cleaning my own house and cooking the food I now I need to buy with food stamps since my husband was diagnosed with a brain tumor. But I’m sure they don’t care about that in their board meetings as they laugh at us.

    Have you read the piggybankblog tapes? Disgusting. Your co-workers are feeling bad for the wrong people. I’ll tell you this…I started watching this go down last year and I felt SO bad for the homeowners mixed up in it. Little did I know that my husband would be diagnosed just a few months later…and we would be thrown into the mix. That’s a reality check for your co-workers. They better be careful who they feel sorry for…they might just be the one begging for a mortgage modification next. Nobody is secure in this economy…and everyone becomes ill at some point.

    Just sayin….

  • Joy September 18, 2010, 12:14 pm

    Josie,
    BOA is not really losing money even if they forgive part of the principle—they extend the loan for sooooo many years that you basically end up paying almost the same amount. And they are forgiving even less principle than they are granting modifications. The few who do get their modifications, most just get their interest rate decreased but that tacks on many, many more years to the life of the loan. If my modification does go through, I not only will be dead by the time the loan is paid, I will be nothing but dust. Many of us who are needing modification have become disabled since we took out of loans—many things happen in life that regardless of how much you plan ahead, you are left behind. Many have lost their jobs. BTW BOA wants you to fail with your loan, they foreclose and sell your home and get money then they collect from the MIP—talk about double dipping. This, imho, is why they would rather foreclose than modify.

  • Brook September 18, 2010, 2:55 pm

    I can afford my home. I always could. Thank god, I use to think that it was people who could not afford there homes that where getting foreclosed on. I WAS WRONG!!!!!! I was making my REGULAR payments when I was notified by Bank of America that I qualified for a modification. I put all my saving down on my home so I COULD afford it. I then said ok I will do the modification, why not it saves me money. I can now start saving again. I did the trial, got a congratulations you have been excepted here is your new contract sign and return. I did…(11 times they lost it) I have been PAYING and STILL paying for a year and a half. Now they tell me I no longer qualify and they want a large lump sum because I was late????? How can I be late when I get the bill in the mail I played the payment that it told me too? Where did 18,000 dollars of late fees come from??? When I call they say it was late fees for not paying the balance of the modification payment and the interest.

    • Steve September 18, 2010, 11:00 pm

      Brook,

      Yeah, I became a victim for the same reason. After nine months, my case is still not resolved, even though my account has been taken over by the Office of the CEO. I apparently even have two packages out there because of BoA’s incompetence. I got the letter saying I was behind in payments, etc., proved them wrong, was told I had delinquent interest, proved them wrong on that, too—they tried to use that to “modify” my loan, giving me a lower interest rate but basing the new terms on a higher loan principle than I went in with. Didn’t fall for that one, and got it bounced up to the Office of the CEO. Guess they didn’t think I knew how to read my on-line statement showing that all interest was distributed and my principle actually went down over the past nine months. Reps couldn’t give me an explanation of that. Recently, I sold a bunch of stuff (family heirlooms and such), and paid off the accumulated difference between my extended trial payment and my regular payment (along with the “late” fees). Now I am all caught up and have been paying the full loan amount, so nothing is in the partial account. It will be interesting to see what my modification will offer me for a rate and terms, now. Hmmmm…I was supposed to get that on the 17th of this month. Wonder what happened to it? I may tell them to stick it where the sun don’t shine.

      In the back of my mind, I thought I should have put that difference in the bank just in case, but thought that the trial payment was going to be my new payment. Bad move. I used it to straighten out other problems. I was lucky and had some things of value that saved our house. Most folks aren’t in that position. Even though they can’t foreclose on me, if the Commonwealth of Virginia puts together a class action suit, I’m there! My health and that of my wife (for whom I’m a care giver), have been seriously affected by the stress of all this. I’ll eat hot dogs and mac and cheese and ride a bike to the store, before I ever enter into something like this again.

      Oh, all banks are not like BOA. My daughter is with Wachovia/Wells Fargo, and got a mod through them. It went off without a hitch, and on time, with a $360 reduction in monthly payment. She has been on the new mortgage for a year now. This month, she noticed that there was a deposit of $85.00 in her checking account that was not made by her nor her husband. She called the bank, and was told that the bank deposited the money as a reward for having stayed current with the new loan! That’s how a bank gets and keeps customers. BoA has a lot to learn. Too big to fail? Nope. They should be shut down for fraud and embezzlement of public funds.

      Brook, I hope you can get some help on this. Don S. has given some great advice on getting through this. Write to your Attorney General, your consumer advocate, and HUD. HUD is aware of what BOA is doing, and won’t help you, but they have to direct you to the Office of Special Counsel for BOA. File the complaint, and doggedly stay on them. I wish you the best of luck.

  • Mary E. September 18, 2010, 3:38 pm

    @Josie (and others who responded might be interested)

    Actually, Bank of American declared $3.1 Billion in profits for the second quarter of 2010. http://dealbook.blogs.nytimes.com/2010/07/16/bank-of-america-posts-3-1-billion-profit/. That is in one quarter of one year. And that is in spite of losses in its mortgage company. Bank of America accepted $45 Billion in TARP bailout that allowed them to stay solvent in 2008-2009. Think of that as Bank of America receiving $45 Billion in welfare payments, then starting to make money again ($3.1 Billion in one quarter) and refusing to honor the requirements of accepting that welfare money.

    Josie, I can imagine your parents are frustrated. But I don’t think the argument is whether or not their neighbors should be allowed to decrease their principal under the plan versus what your parents are paying. It is about the $45 Billion that Bank of America DID get, THAT THEY SAT AND EARNED INTEREST ON INSTEAD OF USING IT TO STIMULATE THE ECONOMY. Talk about some welfare fraud!
    Bank of America exists because people use their bank , their credit cards, their lending services, and their investment offices. If every account holder withdrew their funds and investment, where would Bank of America be? They have some level of responsibility to you and me, the customers, that they are not maintaining. They have a responsibility to the federal government for receiving the bailout money when they needed bailing out, even if they have paid it back because they wouldn’t even be at the table if they hadn’t received it. This loan wasn’t just about shoring up BoA, it was about stimulating the American economy with more credit.
    Not to mention, whomever’s fault it might be, try putting yourself into the shoes of a troubled homeowner is trying to work with the bank to reconcile their debt without going into foreclosure. Dealing with BoA is impossible. They want to drive everyone into foreclosure and into bankruptcy. They have no interest in the survival of the USA. It is about BoA, not USA. They will land grab across the US and hold onto this real estate. They will shut down new construction. Your children will be borrowing money from BoA to buy a house from BoA-America has an ugly future ahead of it if the mortgage companies own as much real estate as they intend to foreclose upon. Very scary.

    Mary

    Mary E.

    • Mary September 18, 2010, 4:33 pm

      Mary E.

      Thanks for the amount correction that BoA received last quarter. Now I am really angry at them!

      Mary

    • Wolfgang September 18, 2010, 8:10 pm

      and “Bank of Americas ” home retention unit is in INDIA!

  • Karen in Little Rock, AR September 18, 2010, 6:06 pm

    Hello Everyone!!!!! ATTENTION

    Major hearing in WA on September 3oth!!!!! The attorneys for the WA plaintiffs are asking that WA, CA and AZ cases be able to join together in a class action. Go to:

    hbsslaw.com/cases-and-investigations/BoA_HomeLoans

    Sign up to Join the Case!!!! If you have an attorney already, please include that information as well.

    If you are in Arkansas please drop me a line at bowatchdogarkansas@gmail.com

    Good Luck Everyone!!!!! Karen

    • Wolfgang September 18, 2010, 8:08 pm

      thank you, Karen.
      i have added my name to the suit, on the link you provided.
      i’m in AZ, filed complaints with the AZ atty general, and rec’d no response from b of a UNTIL i started sending letters to the AG via certified mail, with a return receipt.

      B of A is EVIL!

    • Christine M September 19, 2010, 11:23 am

      Still waiting and searching attorneys for New Jersey

  • Jennet September 18, 2010, 8:12 pm

    Kendra and others, get your documentation together along with your chronology of events, and make an appointment with Elizabeth Warren in D.C. I’d march in there will all my evidence and let yours be the first case she reviews. Go on her Facebook Page !! Start telling her THERE what’s going on.

    I’ve been waiting 2 days for a “negotiator” to call me back to discuss the errors on my account. Ha. Bet I’ll be waiting for 2 weeks. I’m not going to wait, tho. I’ve mailed off my October payment. In 3 days I’ll send the RESPA (?sp) letter asking for a copy of all my file. I’m not going to lie down and take this.

    As soon as Don gets us an address at 60 Minutes, I’ll mail that letter.

  • Tammy September 18, 2010, 9:21 pm

    Kendra….I’m all about going to the white house lawn….email me if you’re serious….let’s do it! tammy5696@gmail.com

    • Don S. September 20, 2010, 10:48 am

      Tammy and Kendra …

      Margo has pointed out “NACA,” Neighborhood Assistance Corporation of America. If you go to their site and view their videos, they’ve been nearly militant in their approach with public demonstrations going so far as finding the addresses of CEOs or lenders and putting furniture on their lawns to show what it’s like to be thrown out of your home.

      They are a non-profit corporation … note “corporation” … certified by HUD to counsel people like us.

      It appears to me as though the peak of their activity was this time LAST YEAR … so what are they doing now? Why are we in the position we’re in a FULL YEAR later? What’s preventing these banks (corporations) from straightening out and “flying right”?

      There was a discussion (which I can’t find at the moment) between people who’s coworkers SYMPATHIZED with the banks for losing money on what they implied were “deadbeats” who couldn’t pay for their homes.

      THIS is the CORE of the problem.

      THIS is the “war” we’re fighting.

      The average person that DOESN’T have mortgage or financial troubles is out there thinking “Just pay your damned bills and you won’t have this problem.”

      THEY are the ones giving corporations and banks PERMISSION to nail us to the cross.

      What they’re blind, deaf and dumb to is the fact that banks and corporations COULDN’T CARE LESS who they toss into the street broke and homeless, as long as their stockholders are being paid … and let’s not forget the bank and corporate managers who live like kings (emperors?) while we’re worried about losing everything we’ve sweat for.

      Careful here.

      There will ALWAYS be people who will lie, rob, cheat and steal.

      That’s not the problem.

      The problem is the people who LET THEM, thinking it’s the right thing to do.

      What these people miss COMPLETELY is the fact that they could be NEXT regardless of how secure they feel … since this beast doesn’t care who they swallow up or how they go about it.

      “It’s not paranoia when they’re ACTUALLY out to get you.”

      • Kendra September 21, 2010, 6:08 am

        The sad part is, and what a lot of people aren’t aware of, is that we are not actually getting a “break” or a so called reduction. They are simply restructuring the loan, and usually extending the term on it., leaving a balloon payment at the end.Therefor we are actually paying “MORE” in the long run. They are not saving us money, they are actually making extra money off most of these modifications when they are paid off. The whole concept, or so I thought was “making homes affordable”. I can afford to pay the monthly payments that they gave me. Which I have proved for 11 months. I know in the long run it will end up costing me more, but for now, I can keep my home with the “modified” payments, and look for other options down the road. Oh, that’s right, I forgot that even though I received a signed modification, they backed out of it. I will continue to fight for the modification, so that my children have their legacy from their dad. To all these ignorant people who think we are trying to get something for nothing here, they are WRONG.

  • cammy September 18, 2010, 10:09 pm

    .Hello My name is Cammy I am in the same boat as every else .

    WOW is amazing how we all have the similar story. My Story started Oct of 2008 . I had country wide and now bank of America. I was notified that I qualified for the Hamp loan modification. I made all of my trial payments.

    After 2years and 9 months later I received a later from BOA telling me am not qualified for the HAMP Program nor any other modification. Grant you I received 2 different offers for a Modification trial from BOA the 1st one was for 2,580 that one was really high it was higher then my regular payment The second one I received it 4 days later that one was for 1,643 that one did make sense I call bank of America to make sure which one to send in they told me that the second one was the accurate one they explain to me that they did a mistake to disregard the First offer so I sign my offer sent it in with all the paperwork they requested I been paying as agree on May 05 2010 I received a Letter from BOA Telling me that My modification was Denied Because I did not make all required trial plan payments by the end of the trial period. That really shock me I have not miss no payment for the past 13 months So I decided to call BOA after waiting long Hours and toss from one Dept to another I finally got in touch with a Rept in the Appeal Dept she told me I was denied because I paid only partial payments. Long story short all that time I thought I was making payments that I agree on well come to find out BOA was not aware of the second offer they sent me . So as far as there concern I should of made the higher payment . I explain to the rept my situation and told her I never agree on the first offer that I agree on the second one . So she ask me to sent proof I fax that over to her. After a long wait I get a notice of a trustee sale dated for August 27 I did not know what to do so I call the Rept from the Appeal Dept told her the property had a sale date so she finally escalated my file to a rept in the Collections Executive Dept. he stop the sale and told me he would help me he said it would take him about 4 days to review the file after the 5th day I decided to call him he said that my modification was denied and they will proceed with the sale I talk to His supervisor He couldn’t understand why would he tell me that he said according to the paperwork they had in file I was indeed doing my payments and never miss one . He also said that the payment I was doing was the right one . He was confused he said he did not understand he couldn’t believe that BOA would make a mistake like that . After all that struggle and time not to mention the stress I been throe . I received a call Yesterday Morning from a Rept Other then the one that was helping me telling me that I was denied for the modification and that I should consider a short sale and that the property had a new trustee sale on SEPT 30, this is so Sad I consider my self a distressed owner . You would think that the government help bail out the banks for them to help us. But I realize the big corporation’s like BOA is out to help them self not the distressed owners . If anybody could give me advised on how can I save my home or what to do I will appreciated. Also add my name to the class action. My email is zavalacamelia@aol.com thank you all and good luck to each of you

    • CHeryl November 8, 2010, 4:07 pm

      Sounds just like us. How do we get on board with this lawsuit. I am all for it. They gave us a modification and then only applied the half payment and waited until the second half came it to make a full payment, then they charged us late fees for being behind. It made us 10,000 dollars behind. They said then we didn’t qualify for any modification after being offered two other offers which were both higher than the original with higher interest. If you find out how to get on board, please let me know. They also didn’t wait a full year before trying to foreclose on our other house we have been trying to sell for 4yrs. We had renters that did not pay and we were only 4 mos behind and they started foreclosure. They are crooks and need to be stopped.

      • Don S. - Pennsylvania November 8, 2010, 6:27 pm

        Cheryl …

        I don’t know whether you realize it or not, but you’ve posted way back here in September. Most of the current activity is at —

        https://classactionlawsuitsinthenews.com/class-action-lawsuits/bank-of-america-mortgage-modification-class-action-lawsuit-filed/

        That’s the most recent page, and there’s a bunch of valuable information on the page before it. Simply click on the light blue “Previous Comments” to view it.

        There’s an introductory post to Randy from me about a quarter of the way down the page, and a 17 point list that might help you get started near the bottom.

        I know it sounds like a lot … complicated … but that’s how the banks like it.

        Anyway … holler with questions. There’s tons of people on here that have experience and that “fighting spirit” we need.

  • Margo September 19, 2010, 7:13 pm

    Cammy:

    I am so sorry for this happining to you. I am sure you are like the rest of us very upset. One thing you can do is call NACA. They are a company that is non profit and will try to save your home, because they have better negoation skills with these lenders than we do. Look up on the internet for NACA home rentention. One of the other things you can do that will put a stay on your sale date is to file chapter 13. This is reorganization bk and it will automaticly put a stay on the sale. Go to the Attorney Generals web site for your state and file a complaint also with the FTC, the FBI, and the controller of curency. But remember the loan modification program was designed not for the homeowner like it was stated in the begining but for the banks and their balance sheets. Don’t believe anything Boa is telling you about saving your home. They want to take it from you because of all of the perks they get from our government for properties they foreclose on. Good luck and may god be with you.

    Margo

    • cammy September 19, 2010, 11:32 pm

      @ Margo thank you so much for the information am definitely going to call NACA … God bless you too…

    • cammy September 19, 2010, 11:34 pm

      Thank you Margo for the pointers May God bless you..

  • Josie September 19, 2010, 8:17 pm

    Margo thanks for those NACA, FTC, FBI, etc pointers you gave Cammy. I will make sure my parents know.

    I tried to have a look at their paperwork & they wont let me. Like I was the bank or something? Maybe it is worse than they are letting me know. What I do know is they took out money to help my sister buy a home. Now I am wondering if they are not telling me everything. They tell me they are probably going to lose the house but wont let me look at the paperwork to try to help. Maybe I am being to suspicious but it is kind of strange. They have Wells Fargo not Bank of Am. But they say the bannk will not work with them.

    • Lo September 19, 2010, 10:12 pm

      Josie,
      I am so sorry to hear about our plight, my realtors went through the same hell with Wells Fargo for 16months and then were denied a modification, their note was accelerated and they had to come up with 29,000.00 and their payment went up 900$. So tell your parents not to be ashamed, even people in the housing business got taken. Bless you all

  • LO September 19, 2010, 10:09 pm

    The “Office of CEO/President” customer service reps are no doubt a boiler room of people that do damage control on those people like ourselves who raise hell and won’t lay down. We are SUPPOSED to be impressed when they call, I am not.
    IDEA; lets all call Clark Howard (HeadLineNews) , he hates bank fraud and does consumer activism! Talk to Clark 1-4pm ET:
    (877) 87-CLARK
    (877) 872-5275
    (404) 872-0750

  • Don S. September 19, 2010, 10:28 pm

    Folks …

    I’m just back after spending the weekend at the Dwight D. Eisenhower Farm in Gettysburg, Pennsylvania. I’m a World War II reenactor and portray a combat photographer and correspondent. It was a public event with displays of many of the activities and people that helped win the war.

    There’s a direct connection to our troubles with something our retired General and President said the VERY DAY he left the Office of the President and the White House …

    “In the councils of government, we must guard against the acquisition of unwarranted influence, whether sought or unsought, by the military industrial complex. The potential for the disastrous rise of misplaced power exists and will persist.”

    Now … he doesn’t use the word “banks” in this speech … but frankly, I don’t think he needed to, to get the point across.

    This exiting President and WWII Commanding General was warning us in PLAIN LANGUAGE about CORPORATE POWER …

    … which we personally experience today in this mortgage modification “scandal.”

    Remember … don’t be fooled by what APPEARS to be incompetence and maybe even stupidity … losing papers, hours on hold and one department not knowing what another is doing … they are NOT stupid.

    Quite the contrary.

    I’m now waiting for the 60 Minutes address myself. My letter is written.

    Anyone I’ve mentioned it to hopes they notice, investigate and get the story out.

    So do I.

  • Don S. September 19, 2010, 10:39 pm

    p.s. If you’d like to read the whole speech, go to … http://www.h-net.org/~hst306/documents/indust.html … to see and hear it on YouTube go to youtube.com/watch?v=8y06NSBBRtY

  • Josie September 20, 2010, 12:40 am

    Well that was not very encouraging!

    I went back to read past postings & there are many many that are not currently posting. Does that mean it is over for them? Did they succomb? Did they give up? Reading all of this makes me think if it was me & not the parents, I could not nor would I stomach this crap at all. How are people holding on for months & months & paying money they are not even sure is being recorded correctly & then getting huge pay up bills? I am so disgusted and I am not even a homeowner.

    • Don S. September 20, 2010, 9:52 am

      Josie …

      It’s folks like YOU that we’re hoping to reach through news programs like 60 Minutes.

      Actually, that’s not entirely correct. You’ve taken the initiative to learn about this on your own, we’re looking to inform people who HAVEN’T.

      Without public pressure, one of these days these corporate entities will pound away at the American public until they have our bank account contents emptied and we’re all living in cardboard boxes … and their management and stockholders are living in castles.

      Hold on a second.

      No.

      That’s what they’re trying to do NOW.

  • Andrea September 20, 2010, 8:48 am

    How do I contact this attorney to add myself to this suit. Bank of America is awful and this process is a joke.

    • Don S. September 20, 2010, 9:45 am

      Andrea …

      What State are you? Are you talking about the California suit with Hagens Berman? The one they have in Washington State?

      If it’s the Hagens Berman suits, their contact link is at the bottom left of every page of their site …

      Hagens Berman
      1918 Eighth Ave.
      Suite 3300
      Seattle, WA 98101
      Tel. (206) 623-7292
      Fax. (206) 623-0594
      Contact: Steve Berman
      info@hbsslaw.com

  • Daniel September 20, 2010, 10:07 am

    For all the OREGON victims of BANK ROBBERS OF AMERICA! You can join the CLASS ACTION LAW SUIT!!! Go here and hit ” Join Pending Case”. I did and they called me back and I submitted my info. It was easy and the OREGON class action is new and ready to fight back. Here is the website! hbsslaw.com/home/

    These are the guys that started the Washington and California suit……and no, I don’t work for them.

    🙂

  • John September 20, 2010, 10:43 am

    I will make this as short as possible. I was a countrywide customer, non-subprime and a very satisfied customer of theirs. I paid my mortgage on time since 2000. Never late with anything. BankofAmerica took over my mortgate when countrywide failed. I was laid off in August 2009 and managed to make my mortgage payments ontime. In January 2010 I contacted BoA to inquire about the loan modification program. They said I could not even apply until I was over 30days late. I have NEVER been late on a mortgage payment but I did as they asked and went over 30days. I immediately started receiving phone calls from india asking when I will make my payments. I told them I was told by boa to go 30days late. BOA then instructed me there was no help unless you go over 60days. Now here it is Sep2010 and I was told this past friday that BoA will not even consider a loan modification until I am 120days past due. Every person I talk to at BoA has a different story. I have notice to accelerate paperwork from BoA. They flat out refuse to modify my home loan or lower my interest rate, thouch on their website they say they are there to help. I am a veteran and originally applied for a VA loan, At the time Countrywide stated that the FHA loan had better points so I went with that. Little did I know that the economy would tank ten years later and that the government would be interested in seizing my modest house. I haven’t quoted scripture in a long time, but BoA took the governments handout and are now strangling their debtors. Matthew 18 27-32

    BoA is the epidemy of corporate greed

    • Joan September 23, 2010, 11:50 am

      Funny, I was told by BoA when they called me, that to qualify you could NOT be late on any payments. I wonder what is actually true?

      • Bob Mc September 23, 2010, 2:05 pm

        I have not seen anything official on this point. Can you
        remember back then when you were not eliglble for a
        loan mod unless you were three months or more late?
        So–what gives? I think the greater majority of distressed
        homeowners trying to obtain a trial plan have not been
        making payments while efforts were in the works. And
        as a result of all the stalling and sand-bagging on the
        lender’s part like BoA, this greater majority finds them-
        selves thousands upon thousands of dollars behind the
        eight ball and with much lower credit scores.

  • John September 20, 2010, 1:15 pm

    Oh and I am in Ohio if there are any others going through this here.

  • Mary September 20, 2010, 1:27 pm

    Distressing news……Listen to this ya’ll
    I was at Regions Bank today dealing with my Mom’s finances as I am her POA. The branch president of that Regions once was in a management position at BoA for 10 years. He said the HAMP program is a stalling technique for BoA because they own/finance so many properties and that if they foreclosed all at once then the housing market would totally collapse. So, they use the HAMP program to gain regular income, collect late fees, pay the property taxes and insurance, make offers they do not intend to honor and make us jump through hoops and that they PLAN and know that they will eventually foreclose…or try to. He said if we could hear how they plan and scheme against their clients we would all be astonished.
    He also said to protect ourselves as best as we can financially. I told him about my “modification” offer and he just shook his head and said BOA KNEW I would not take it and foreclosure is coming.
    Have I mentioned that I detest BoA?? I was so disgusted, annoyed and angry when I left Regions Bank.
    He said that BoA will even try to attach to SS and SSI for back payment. They cannot, but the bank accounts are frozen until you go through a hearing to prove that you need your income….which could take months. My BoA VP confirmed that this is true.

    • LO September 20, 2010, 6:12 pm

      Mary,
      That is just what we have suspected, do you think your Banker would be willing to be a “whistleblower” ? or at least sign an affidavit for a lawsuit?

      • Mary September 20, 2010, 6:32 pm

        Lo….

        I don’t know. This is the first time I have ever been in that particular branch. He wanted to know why I needed my name removed from my Mom’s account and I explained that I had heard that BoA would “dip into” any account with my name on it if they obtained a judgement against me. Then he began to talk about his experiences with BoA. He could be subpeonaed I suspect if we had an AG with any guts, but we don’t at this time. Hopefully we will soon. Our AG resigned to run for Gov. and lost the nomination. The man running for AG is a tough man and hopefully he will be elected.

  • Don S. September 20, 2010, 1:46 pm

    What we need is for people like that … even if it’s with their identities protected … to say that on CAMERA … or better yet IN COURT.

    Sad that decent people who know the truth have to hide in shadows out of fear.

    Better yet … let’s “change-the-world” so the people perpetrating these immoral acts FEAR US.

    Wait a minute.

    Isn’t that what the Constitution MANDATES?

    • Mary September 20, 2010, 3:55 pm

      Don….

      The president of whom I spoke had to sign a non-disclosure statement when he departed BoA. I forgot to tell ya’ll that tidbit of information. That is how BoA is covering their behinds!

      • LO September 20, 2010, 6:14 pm

        Mary,
        I don’t think non-disclosure contracts include illegal acts?

        • Mary September 20, 2010, 6:37 pm

          Lo….

          I don’t know. I am sure BoA comes up with an iron clad agreement, not to mention blackballing a person from the profession.

  • cammy September 20, 2010, 2:33 pm

    BOA Evil I just receive a call from a REpt at the CEO office he just told me that the best thing for me to do is to pack my bags and leave . A modification offer is not an assurance for you not to go into a foreclose statues I can believe how cold hearted person work’s for this firm it is so sad they do not have no compasion over distressed homeowners I just want to cry my property is schdule for a trustee sale on the 30th of this month I been sending letters to the AG, just call NACA , File a complaint on BOA I hope all this hard work would pay off.. Good luck to all of you if any of you have any suggestions I will deeply appreciated ….. Thank you

    • Mary September 20, 2010, 4:06 pm

      Cammy…..

      I am so sorry!

      I believe we have up to two years to sue BoA for fraud. I plan to move, settle in, take a few deep breaths and then go for it!

      The Banks are protected by the Barney Franks, Dodds, etc in the Congress. Many of them will “hopefully” be gone with the next election and maybe, just maybe, sanity will reign.

      • cammy September 20, 2010, 5:16 pm

        Thank you Mary I still have some hope am going to keep on fighting am not going to give up…..

  • Josie September 20, 2010, 3:07 pm

    Mary, this is getting worse by the day. That is unbelievable what you are telling us. No. It is sick to be honest. I would not know what to tell a person to do. Looks like you are screwed (sorrry ) no matter what you do???

    • Mary September 20, 2010, 3:59 pm

      Josie…

      It appears to be worse daily, yes. But, I do not believe that evil pervails. It may appear so for a time, but certainly not for the long run.

      I have located a beautiful Victorian rental and if I am required to vacate my home, then I will assume that is exactly where I need to be. Will I cry? Yep!

      Thank you for caring.

  • Jennett September 20, 2010, 4:11 pm

    If you haven’t already, here is a link to the US Office of the Special Inspector General for the Troubled Asset Relief Program (TARP) . This agency is investigating fraud and abuse of the TARP funds by recipients of those funds, of which BOA is one. They’ve already been investigated on SEC violations. You can copy/paste your complaint to an online contact space, or write to the address they give.

    sigtarp.gov/contact.shtml

    • Don S. September 21, 2010, 10:45 am

      Jennett and Folks …

      Be careful here.

      BofA has repaid all its TARP funds … and LAST year.

      http://www.huffingtonpost.com/2009/12/04/bank-of-america-tarp-repa_n_380776.html

      The only way you’re able to hold them accountable under TARP rules is if your modification was started BEFORE they paid it all back, or such is my understanding.

      http://consumerist.com/2009/12/why-bank-of-americas-tarp-payback-is-bad-news.html

      In this second article, it’s clear why they paid the money back … to get out from under the rules and restrictions TARP imposed …

      “What Bank of America has done is simply replace one form of taxpayer sponsored capital (TARP) with equity and another form of taxpayer sponsored capital–loans from the Fed … Those loans also, importantly, come with NONE of the restrictions that TARP does.”

      Bank of America IS NOT STUPID. They KNOW where they can make money and where they can’t. They’ve figured out how to grab up properties under HAMP. Using TARP funds was much harder, so they dumped the program by giving the money back, getting out from under the rules.

      Don’t confuse the two … TARP and HAMP. They’re two completely different programs.

      Why would you almost IMMEDIATELY pay back a MEGA-HUGE loan … which is really a “grant” that you don’t really have to pay back, if there wasn’t a really important reason?

      … because there were strings attached.

      There are FEWER strings on HAMP funds, and they can manipulate the system to victimize mortgages in certain categories.

      That’s us.

      One “speculated” reason for their delays, “lost” paperwork and looking incompetent, is the fact that many of us WERE started under the TARP rules, but screwing up the paperwork and making us REAPPLY will put us under HAMP (or simply “private” non-regulated negotiations), dropping the restrictions of TARP …

      … OR …

      Getting our TARP related application rejected by Fannie Mae or Freddie Mac using (the OUTRAGEOUS) so-called “Net Present Value” formula, they can restart our application either under HAMP or PRIVATELY, with little or NO restrictions.

      Freddie or Fannie (cute names for hugely insidious organizations) are NOT subject to ANY government restrictions (essentially) and can do as they please.

      The “Net Present Value” formula looks at the value of your house and property. If they can make more money faster by foreclosing … THEY DO … IGNORING your TARP/HAMP application.

      It’s a fancy way of saying … “Your house is worth too much to bother with you, so we’re just going to take it.”

      I know this sounds complicated, but what it boils down to is the fact that even though they look stupid, they aren’t. They know every nook and cranny of the rules and law so they can suck every nickel they can find out of every person they can victimize.

      That’s what their stockholders want …

      … profit at ANY cost …

      Even if it means tossing so-called “deadbeats” into the street.

      They don’t care that we sweat blood to keep a roof over our heads … or where we go once they’ve turned their profit.

  • Margo September 20, 2010, 7:53 pm

    Hello to you all. Well this was what they wanted: $7,500.00 for staying in the house from April 4 until now. Me to move out yesterday, eviction and foreclosure on my record, and for me to give away my rights in future lawsuits concerning them. This is what I got at court today: 3 weeks longer in the house. I don’t owe them anything and they can’t come back later for it. No eviction on either mine or my husbands credit report at all. I didn’t sign away my rights for future lawsuits. I am glad it’s over , sad I lost my home. We have been here since the day it was built and alot of memories are here, now I have to pack up this 3500 sq. ft house and three car garage filled with stuff and downsize. Party at Margos on the 10th of this month incase your in California please come by. 13786 Bison St Corona, Ca 92883l

    NOW FOR A TREAT FOR THE REST OF YOU THAT MIGHT STILL HAVE A CHANCE IN KEEPING YOUR HOMES:

    BONNIE BLOCK IS WORKING IN THE PRESIDENTS OFFICE OF BOA. CALL HER AND I AM SURE SHE WILL DO EVERYTHING IN HER POWER TO HELP. IAM NOT PROMISING YOU BUT AT LEAST SHE HAS AN EAR TO LISTEN AND DOES HAVE THE POWER TO DO AS SHE PLEASES. YOU GOT THIS NUMBER FROM SOMEONE YOU DON’T REMEMBER WHO!!!!!!!!!!!!!!!!!!!!!!!!!!! 336 805 5893.

    I HOPE THIS HELPS THE REST OF YOU OUT THERE.

    TAKE CARE, WERE STILL ON FOR THE CLASS ACTION, IF I CAN HELP ANYONE OUT THERE DON’T HESITATE.

    MARGO

    • LO September 21, 2010, 11:11 am

      Margo,
      I am sooo sorry to hear this! I believe in God’s will, so there must be something awesome for you, the Victorian sounds nice and frankly sometimes a rental sounds much calmer and less work than owning a home… I am checking out small condo’s just in case….. God Bless you for all that you do to help others..

    • cammy September 21, 2010, 6:34 pm

      Hi Margo can you please forward me your email I wanted to ask you a couple of questions if possible. Is regarding your case it sense like you have plenty of experience in dealing with BOA and this whole situation … I need some pointers thank you.

      zavalacamelia@aol.com

  • Joy September 20, 2010, 7:55 pm

    John,
    I am in Ohio. I have only seen 2 others on here from Ohio and I haven’t seen them for a while. One lady did suggest an attorney in Columbus who was looking into the possibility of a class action but I have heard nothing else. I do have the name, address and phone number of that attorney if you are interested. BTW, I was also told I had to be 60 days late before they would consider me. Since I am disabled and my mortgage payment was outrageous, it was not a problem to get in arrears. I am also going to write our attorney general who is up for re-election this year! I also contacted my Congressman(who is up for re-election) and he got my case elevated to the CEO/President of BOA’s office.

    • Renee September 21, 2010, 9:22 pm

      Joy, I am interested in attorneys name and number please
      Thanks

  • Jeffrey Pfeiffer September 20, 2010, 10:15 pm

    I had a loan with Wilshire. Did a loan modification with them and completed it. Signed contract in hand. 3 weeks later they sold the loan to Bank of America. To make a long story short they have not honored the contract for a loan modification that was done PRIOR to them buying the loan from Wishire.
    So with that in mind i’m looking into the legal aspect of this. It has effected my credit and let’s face it forced my wife and i to look at maybe it’s easier to forclose and then let buy a house in 4 to 5 years when my credit is better.
    Hate to do that however every time I talk to Bank of America they play stupid.
    Anyone got advise let me know.
    thanks
    Jeff in Washington State

  • pamela September 21, 2010, 12:02 am

    Jeff,
    Why don’t you join the class action lawsuit in Washington?

  • cb September 21, 2010, 7:46 am

    The non-disclosure should be easy to make go away in these circumstances. We’ve used them in my business and in general they arent worth the paper they are written on.
    If 60 minutes or someone is going to do a story that ex BOA employee needs to be interviewed.

    The real issue here isn’t JUST BOA, the issue is this was / is set up and endorsed by your GOVERNMENT !!!!
    Congress, .. our entire government is is consumed with greed & power, ..
    they need to go, ..

    Read the constitution, and read the writings of those who wrote it,
    we have exactly the government they warned us about.

    • Don S. September 21, 2010, 11:31 am

      CB …

      I can’t help myself. I know I’m a bit gabby in this blog, but I have to say a few words about your comments.

      The first is … RIGHT ON!

      So many people forget about our Constitution. Far too many people haven’t even read it. There’s even some who don’t even believe it applies today … after all it was written by a bunch of rich, white slave owners, so how could it mean anything to us?

      The problem is the fact this it’s what this whole country is based on, 200+ years ago or not.

      Another problem is the fact that every public official in office RIGHT NOW swore an oath to it. That includes police, firefighters, the military and EVERY POLITICIAN.

      Here’s the exact wording of part of it …

      “… that I will support and defend the Constitution of the United States against all enemies, foreign and domestic …”

      The financial and corporate communities in this country have proven themselves over and over in the last several years to generally be a DOMESTIC enemy … lying, cheating and robbing their way to indescribable wealth … “subjugating” anyone it can … meaning forcing or tricking them to hand over money any way possible.

      Ok, now I’m starting to sound like a paranoid fanatic …

      … but am I? … really?

      So … fool me by selling me a candy bar or bottle of soda I don’t need … but TAKE MY HOME???

      DRAIN MY BANK ACCOUNT? Make me work two or three jobs to satisfy your stockholders???

      It’s gone too far.

      We are being “attacked” in this country, and it’s not with guns and men in uniform … it’s with astoundingly greedy “fictitious entities” called “corporations,” who’s loyalty is NOT to The Constitution … but to stockholders.

      We are being “killed” in this country, but it’s not physical death. It’s financial death, which is FAR more advantageous to the corporations … because we remain “customers” and aren’t put six feet under.

      If I sound a little crazy or “fanatical” to some … so be it.

      I’d rather see things as they really are than satisfy another person’s opinion of how to “get in line.”

  • Don S. September 21, 2010, 11:02 am

    Margo and Folks …

    Margo, I know you’ve been through a lot. More than these blog entries can even begin to express …

    … but I have to point out a pretty serious misconception.

    I’ll repeat a post I made that’s on the previous page, which is below.

    Please understand that not only do I have 110% sympathy for what you’re going through, I have 110% EMPATHY for it since I’m going through it too. I literally feel your pain.

    But we have to be very careful not to fall into certain traps set for us by people who will never do anything but take advantage of our weaknesses. It’s simply they way they think and act. They can’t help themselves.

    Here’s what I said —

    DO NOT look to Bank of America for “help” … not even the CEO’s office. Yes, they might be “nicer” and appear more knowledgeable, BUT, they are NOT there to “help” you, they are there to make sure the bank gets as much money from you as possible.

    Their management and lawyers have specifically designed this system to function the way it does. The 5th largest corporation in the United States doesn’t make these kinds of “mistakes.”

    They are a world class organization with thousands of experts working VERY hard to take every nickel they can of your money WITHOUT getting sued. “Looking stupid” is the best way to do that. If they were simply “mean” and took your house, courts would come down on them like a ton of bricks.

    The one VERY IMPORTANT THING to remember, is that Bank of America is not there to “take care of you” they are in business to MAKE MONEY. They don’t care if it’s loans or bank account charges or selling you a can of air or a Pet Rock. They just want money.

    So be careful who you trust. A fancy title like “Office of the CEO and President” does NOT mean they are in the business of “helping” you. Their job is to keep BofA from getting sued or fined and getting at your money, whether they take your house or your payment doesn’t make much difference, other than how they get MORE without getting sued.

    For your own sake, research and learn.

    Sorry to add to your troubles, but that’s just the way it is.

    And I’ll add this comment to my previous post —

    Bank of America uses a job title called “Customer Advocate.” This implies that these people are working on your behalf.

    It’s a nice idea, but in the “real world” it could not even begin to be true. These people ARE PAID BY BANK OF AMERICA … so how can their loyalty be to YOU??

    Even if they worked for some other company, how could you be sure they weren’t influenced by BofA?

    The point is THEY DON’T, and could ONLY be interested in what BofA wants, NOT what you want.

    So “Customer Advocate” is what you’d call a “misnomer” … which is a word that doesn’t mean what it looks like it means.

    • LO September 21, 2010, 11:16 am

      thank you Don for pointing out the misnomer “customer advocate” and I am SURE that the folks who call us from the “President and CEO office” are just a different call center with different scripts whose job is the same….get our money and / or property!

  • cammy September 21, 2010, 12:02 pm

    Just wanted to let you guys know that I just received a call back from the office of Hagens Berman Lawfirm Mrs Barbara was so nice she told me that she was off for a couple of day’s Today was her first day back to work and she said it was going to be a busy one becuase she had 70 call’s waiting for her to respond on the BOA Class action That really motivated me.. We need to come together and get this Going…. Somebody Needs to stop this big NASTY Companies…. 🙂

  • Ted September 21, 2010, 12:37 pm

    Just emailed to Joe Biden:
    Mr. Vice President, You are known as a working man’s advocate. As you know, there is a lot of pain among working people taking place in the mortgage modification & foreclosure arena.
    Please sir: take time to visit the blog at https://classactionlawsuitsinthenews.com/class-action-lawsuits/bank-of-america-mortgage-modification-class-action-lawsuit-filed/. What you will find there is extraordinary pain and suffering being dealt to struggling people by a bank that shows no regard for proper process and absolutely no regard for human decency. I have been in process with this bank for nearly two years. I have had the same experience as the people whose stories you will read here. I gave BOA more than $8000 to implement a modification in February 2010. Before March they could not find it and claimed I had failed to return a second modification received 48 hours after the first. I stopped making payments because I had no assurance that making them would do any good. I have endured hundreds of harassing phone calls at all hours to be told the call would be recorded. When I responded that I would also record the calls, initially bank representatives would hang up or tell me I had no right to record the call or they could not speak on the record. Then the calls stopped. Now…I wait, not knowing what the bank will do next. This is happening in America. I’m a few years younger than you, but I grew up in that same proud period. Today, I fear for our country. We have enemies within who are destroying the economic fabric of our financial system and destroying the middle class. We need you to be our champion. It is a proper job for a Vice President and certainly appropriate for you.

  • Don S. September 21, 2010, 1:29 pm

    BRAVO Ted!

    Excellent letter and idea. We should ALL follow up.

    Now … we haven’t heard from Mary E., so I did a search and probably the best address (so far) for 60 Minutes is info@cbsnews.com.

    If you go to their site, they make you fill out a form (but see below). If we want to try a specific person, most large corporations simply use the recipient’s name separated by a dot … joe.blow@cbsnews.com … but we don’t know that for sure, or who to send it to, to get the best result.

    Anyway, there’s another dimension that Ted has opened up. In searching for a CBS address I found the list below. Why focus on one? Why not hit them all?

    So … glance at the list. Let me know what you think. I have to fly outa here to get to my job … to pay the mortgage … and buy food … which is about all I do anymore these days.

    I can’t guarantee they’re all valid, but we could run a test or research to make sure.

    United Press International
    newstips@upi.com
    Associated Press
    info@ap.org
    Chris Matthews
    hardball@msnbc.com
    NBC Nightly News
    nightly@nbc.com
    NBC Dateline
    dateline@nbc.com
    NBC Today Show
    today@nbc.com
    CBS
    info@cbsnews.com
    ABC World News Tonight
    NETAUDR@abc.com
    ABC 20/20
    2020@abc.com
    ABC Nightline
    niteline@abc.com
    PBS Newshour
    newshour@pbs.org
    PBS Wall Street Week
    wsw@pbs.org
    PBS Nightly Business Report
    nbrmail@pbs.org

    p.s. One thing about sending the form they require instead of the email is the fact that many of them validate that you’re actually a living, breathing human being with the verification of a “word picture.” We should consider sending through the forms ALSO to make sure it gets through.

  • Beverly September 21, 2010, 1:46 pm

    Hello everyone. I had stated that I have given up. I am NOT. I went to the Illinois Bar Association web site and contacted every attorney in my zip code redius and sent them an email. I have received three replies already and I just did this 20 minutes ago. I am going to continue to do this until every attorney in Illinois knows my name. I am NOT giving up at all. My house is set for sheriff sale on November first unless I get a signed contract. If there is anyone that lives in Illinois, send me an email so I can compile a list of all of us here. Power in numbers. I plan on being a pest. Email me at graham2206@att.net.

    • Don S. September 21, 2010, 11:33 pm

      Beverly …

      BRAVO!

      As much as I hate clichés, “You go girl!”

  • Erica September 21, 2010, 2:31 pm

    Hey Beverly and everyone,

    I also live in Illinois. I emailed you at your contact email addy! I have also emailed tons of lawyers here in Illinois and only had gotten a couple of responses back. I found a lawyer in FL who is very motivated and willing to work with helping my hubby and I get a loan modification. He was SO knowledgeable of everything and has been in this type of business 5 years prior to this crisis. He even told us that it’s very hard for individual people to try and get a modify by themselves as banks can smell a newbie from miles away and that they will do anything not to help you get a modify. With legal representation, lawyers are very aware of the laws and are able to present their clients in a special way but also banks are more willing to help when it comes to legal services. This law firm works with us from start to end when the modify is permanently done.

    Also, what helps clients better is being underwater with their loans as well as being unemployed or under employed because the banks will look at how much you owe on the loan verses what the house is worth. Then they will determine if they will make better to foreclose or not, do to what they can get if they don’t grant a modify for you. They are more than willing to get you a modify especially when you are underwater and with legal help because one they will still get money from you by helping you stay in your home verses foreclosing and not getting anything but paying all the up keep on the home and etc. eacriscione@yahoo.com

    • Erica September 21, 2010, 2:49 pm

      I forgot to add in my last post…

      One of the lawyers that I emailed here in Illinois, they contacted me back and what a waste of my time. I thought for sure this firm would be able to help. I give them all the numbers that was required to see if we qualified for the HAMP program. All good and they said we did….I went in to meet with them and in the process he stopped and said “from the numbers I see here and what your husband brings home and what you get from unemployment, I am not understanding how you guys cannot still pay your monthly mortgage?” Um duh hello….We are bringing home 60K less now that I lost my job and now only getting unemployment and what my husband makes surely doesn’t come close to what we brought in together when I did work. I couldn’t believe the arrogance coming out of this man’s mouth. I mean it’s a no brainer…my husband and I made together 100K a year when I worked….now that I lost my job we are only bringing in about 60K a year if that so how could one even ask how we couldn’t afford our mortgage still. We are 50K underwater with our house which is not even close to what it was worth a couple of years ago, we have a 6.25% interest rate and our mortgage is 1728.00 a month. We are basically renting our own house since we have 0 equity and we are paying a higher mortgage payment than what it really should be. So that was when I contacted that lawyer in FL and I have to say God Bless his firm for wanting to help people save their homes.

  • Leo September 21, 2010, 2:35 pm

    Well, just got hung up the phone with boa, and they told me I got declined for the program because I have not overcome my hardship. When I asked her how was that her answer was was “because you’re not making the same amount of income as when you took on your mortgage” I said excuse meshe repeated herself, I said ok thank you and hung up. I’m livid right now. I’m making two hundreds dollars less,i don’t have my truck and bikes that I did when I took on my house, so how in the world ghave I not overcome my hardship. This lawyers in sc are garbage as well, they won’t even talk to me about boa.

    Well, keep fighting people don’t give in.

    • Erica September 21, 2010, 2:57 pm

      Leo,

      Stop calling BOA yourself and don’t give up on looking for a lawyer who is willing to fight on your behalf. Like I said in my post a few minutes ago, I didn’t stop with one lawyer…I kept on researching and getting different opinions. It’s like going to a doctor…you always want to get a second or even third opinion. I hate to say this but you will not get anywhere with BOA on your own without having legal representation. They can smell newbies a mile away and they will fudge numbers in their system to make you not qualify for a modification. With legal help they will be able to be your voice and not allowing BOA play those childish games with them. It’s crazy but I have done SO much research on everything in the past 2 weeks and I have became more knowledgeable about what is going on and I am not willing to let BOA take our home without a GOOD strong fight!

    • Don S. September 21, 2010, 11:36 pm

      Leo …

      Some people have found the list I repeated below helpful. In your case, I get the impression the part about contacting your State and Federal politicians might be an effective tool.

  • Joy September 21, 2010, 3:52 pm

    Ted,
    Wow, what an impressive letter. I have only written the President who ignored me—imagine that—I might just have to follow you and write to Mr Biden.

    Don S
    Have you already posted the letter you were writing to 60 Minutes? I can’t remember if you did and quite frankly, I am to lazy today to look back through 800+ comments. : / I need to sit down and give myself a little “get mad” pep talk.

  • Tammy September 21, 2010, 4:14 pm

    I’ve sent my letter to all of those email addresses….now I’m looking for more. In my search I noticed that Good Morning America is asking for people to submit stories if they are having a hard time getting a mortgage. Well, WE ARE! Mortgage modification. I think it’s an appropriate venue – especially if we ALL submit there. I already have. http://www.abc.com click on GMA and scroll down…you can’t miss it!

    • Don S. September 21, 2010, 11:37 pm

      Tammy … Great! … ya beat me to it!

  • Andy September 21, 2010, 4:14 pm

    Send your 60 minutes letters to 60m@cbsnews.com
    Included is my letter.
    I also asked the attorney general of Michigan for help he forwarded to the

    OFFice of the Comptroller of the currency consumer assistance group
    their phone number is 1-800-613-6743

    I ‘m writing to you for help with Bank of America. They bought my home loan from countrywide. I applied for a Mortgage modification and sent in all my information in March as they said I qualified and had to make trial payments. After a couple of months they said my modification was missing documents. I looked thru the list of asked for documents I had sent, they were all there but I sent them a SECOND time and did not hear back from them. After 6 months I called and asked what the status of my modification they said I was missing documents and the modification could not be processed. Upset I asked to talk to a second agent the second agent did say she seen I had sent in the documents for the second time and a judgment had yet to be made it had been taking longer then expected. Near the end of August we received a determination that we were denied because you guessed it they said we were missing documents. We also found out that I now owe around 5 grand in the difference between normal house payment and the trial modification payment. They gave me a date of Oct. 14 before they accelerate foreclosure. I called for an appeal they said they said I was missing a profit and loss document because they never had any records of asking for it they would grant me a chance at a appeal because it showed nobody had ever asked me for one. I asked what is a profit and loss document was? They said it was someone who is self employed, I said neither my wife nor me were self employed so why do we need one she said then I would have to send a letter saying so (Aug.8th, 2010). I made one out we both signed it and I ran to kinko and faxed it. They say they accepted my appeal but could not get suitable confirmation that they received the fax I sent of the profit loss statement. I have a feeling that they will say my documents weren’t sent like the 100’s of horror stories I’ve read on the internet https://classactionlawsuitsinthenews.com/class-action-lawsuits/bank-of-america-mortgage-modification-class-action-lawsuit-filed/#comments
    . To kick it off they say I have to come up with 5 grand by the 14th of October or their going to start foreclosure. While I’m taking care for my sick wife I worked for 27 years never getting anything from unemployment. Laid off for 4 months in 2007 I went back to work for 11 months till a nearly 1.5 year layoff. Other then a 3 month call to the hummer plant in a neighboring state Mishawaka, IN when that job fell thru because the sale of hummer did. Finally back to work going to lose my house because of politics or fraud. And I never missed a payment but Bank of America reports 3.1 billion profit for the quarter. Your Welcome so much for our tarp money. Not allowed to touch my pension any longer to keep a roof over my wife and granddaughters head I wonder who is Mortgage Modification suppose to help? What obligations do the lenders have for taking tarp money? It seems None.
    • Worked for 27 years never receiving a dime from unemployment. I’m not Joe the plumber , I’m Andy a master plumber in 2 states.
    • Never missed a house payment made all the modification house payments . (Why would they have you make a modification payment? All it does is ruin your credit you have to pay it back anyways. Many of us were unaware of this. And they start foreclosing on your home before they make a decision. What good is a modification payment?????????)
    • Finally get back to work and owe 5 grand in a couple weeks! How do you come up with that, that fast
    • I need a decision on my modification ASAP so I can figure out my next step please help me get BofA speed up the process.
    • As of right now I’m in worse shape for signing of for the program then when I started. I and have idea how long it will take to get a conclusion..

    • Don S. September 21, 2010, 11:55 pm

      Andy …

      Thanks for the additional 60 Minutes address.

      Reading your story, I can’t imagine anyone in the news business not wanting to show the world what you have to say, although there’s plenty who wouldn’t. You sound like the backbone of this country, and all of us here really are … hard working, responsible, concerned, fair-minded.

      Sadly, the values we cherish are not shared by all. Once you get into those conference and board rooms in today’s corporations, none of that matters. All of their attention … and I can’t say it enough … is on their stockholders and their own pockets.

      It’s unfortunate that we’ve reached this point, where there’s an environment where people can close themselves in rooms and plan the destruction of thousands of other people’s lives with … well … call a spade a spade … what they think is impunity.

      I haven’t done a “Word of the Day” recently, so let’s make today’s “impunity.”

      It’s another way of saying “get away with.” Wikipedia states “exemption from punishment or loss or escape from fines.”

      “Im” for not and “pun” for punish.

      They simply believe no one can stop them … or punish them. If they did, they wouldn’t be doing what they’re doing.

      It’s like I mentioned earlier. It’s not “really” their fault. Human behavior will ALWAYS go DARK when people let it. There will always be people taking advantage of people.

      Unfortunately, we’ve turned a blind eye in this country to the power corporations have been able to get.

      Now is the time to take a stand … while we still have front porches to stand on.

  • Cathy September 21, 2010, 4:44 pm

    Does anyone know if there are any class action suits against Wells Fargo in NY?

    • Don S. September 22, 2010, 12:00 am

      Cathy … I’ve seen a post or two asking the same question. Sorry, but I haven’t seen much on them. BofA seems to be carrying this particular greased football. Remember that Google is your friend. You can even use quotes and the minus symbol to weed out extraneous hits. You never know, one in your State can lead to two … and then more. Ask also among your friends and family. I don’t know about you, but I’m LONG over any embarrassment about any of this. After all, we’re victims, not perpetrators.

  • Ted September 21, 2010, 6:23 pm

    I hit pay dirt…
    To submit a story idea to one of the ABC News shows listed below, write a single page letter including your name, phone number, and address. Include photocopies of backup information. On the outside of the envelope, write “Story Idea.” If a producer is interested in your story, he/she will contact you. Here are the show addresses:

    20/20
    147 Columbus Avenue
    New York, NY 10023

    Primetime/What Would You Do?
    147 Columbus Avenue
    New York, NY 10023

    Nightline/This Week
    1717 DeSales Street NW
    Washington, DC 20036

    ABC World News with Diane Sawyer
    47 West 66th Street, 2nd Floor
    New York, NY 10023

    Good Morning America
    147 Columbus Avenue
    New York, NY 10023

  • Ted September 21, 2010, 6:38 pm

    60 minutes email, sending similar to other news media:
    If you find any of this works for you…please use it. No pride of authorship. Kept it short hoping they will visit this blog. That should be sufficient to get them thinking-TED

    I know you are receiving hundreds, if not thousands, of letters and emails about this catastrophe, but the human stories and the outrageous and clearly intentional behavior of BOA is well documented in what you will read. Therefore, I won’t belabor the point here. See for yourselves. This is not about people who should never have been given mortgages. This is also about people who had little or no problems who BOA manipulated into a situation where they could commit the fraud of conversion.

    GO TO: info@classactionlawsuitsinthenews.com. There, hundreds of Americans post and share their plight as they struggle to save homes, the foundation upon which they might build a future. I hope this link reaches curious eyes and the words you will read burn into your consciousness. That major investigative programs are not ALREADY on this story concerns me. Some local affiliates have thrown a pebble into the pond but they’ve only created ripples. Frankly, a tsunami is needed.

  • Tammy September 21, 2010, 6:59 pm

    Ok – listen up….just spoke with a litigation attorney. I found out a lot of stuff that I will share….I can’t get it out there right now but I will here shortly. BUT I do want you to know these 2 things:

    1. Fox News reported today that GMAC has stopped ALL foreclosure proceedings against people because there are so many complaints and lawsuits against them. So EVERYTHING is on hold.

    2. Someone said that we can push the mortgage company by letting them know we’re underwater. Then they won’t want the property. I found out: NOT TRUE! Apparently, once we are late they start getting insurance payments. So, they don’t give a rats rear …when they sell our house it’s just MORE in their pocket!

    People, some of you have been quiet on here….maybe from nerves or shame or whatever….BUT NOW IS THE TIME!!!! Don asked for 12 people to write to 60 Minutes and to me it seemed like FOREVER to get the 12! Let’s band together!!!! We are strong in numbers!!! This is the time!!!! Are you going to sit idly by and let them TAKE your house or are you going to FIGHT!????

    We need to hammer elected officials and the media continuously until they slay the beast….BOA!!!! Come on people! FIGHT!

    Email me if you want….tammy5696@gmail.com

  • Bill McAuliffe September 21, 2010, 7:30 pm

    I sent e-mail to all of the entities listed above. I encourage all of you to do the same. This was my “Letter”>

    I’m having a condo I bought in Az. foreclose Oct. 1st. But the reason I am writing is to try to get someone out there aware of

    what BofA is doing thru their Mod. programs, HAMP, etc. They are simply using the “programs” to up their profits at the cost

    of great misery and suffering to many. Check out livinglies.com/ foreclosurefraud.com, and many others.

    I chose to remain silent with BofA. I am glad I did. This activity is criminal.

    Bill McAuliffe

  • Mary September 21, 2010, 7:30 pm

    Listen to this ya’ll….
    I went to see a new lawyer today who does corporate law, contractural law and bankruptcy. He is older, experienced, crusty and tough. I liked him a lot.

    He told me the modification that BoA offered me was a “joke, crap and was literally to hold me in financial bondage.” He told me that it was full of open ended loopholes which means they could “do as they please now and in the future according to the contract”. He also figured up I would be paying about 33% more in the long run for my home if I signed it. (no wonder BoA gave me only 5 days to look at it) He then began to examine the original contracts and found 4 legal infractions. He also said that the banks were NOT to report people as late when they were paying on time on the modification plan and that if they did, it was federal, and in most states, legal infractions. I have 4 years to sue if I see fit.
    He said the RESPA letter that I sent was a wise move and that placing everything in writing and sending it overnight was also a wise move….so I felt better about my decisions. He said for me to clear out all of my BoA accounts, checking, savings and credit cards. I had a checking acct and closed it yesterday.
    I suggested that he begin a class action suit and that I would be his first client. He mused…..he just may think about it for Georgia.
    I was very impressed with his honesty, directness, advice, insight and opinions. He scanned the documents I took him and saw legal infractions almost immediately. So, seeing a contractural lawyer is a good idea. I left his office feeling empowered and ready to fight another day.

  • Josie September 21, 2010, 8:00 pm

    Tammy I think they are talking about GMAC on the east coast, not BOA or Wells Fargo. What I am understanding is GMAC is halting some foreclosures in 23 states until they can review them. Did not see anything regarding BOA & Wells Fargo.

  • Tammy September 21, 2010, 8:16 pm

    you are correct…it IS GMAC….my point here is…if we all band together…. we may get the same results with BOA….everyone needs to be active….start filing complaints….I think some people are waiting it out…bad move….

  • Ken Walker September 21, 2010, 10:04 pm

    We were approved after 16 months and 4 representatives for a modification and was sent paperwork to sigh and inital certified check to be mailed. We did all that was required and all we geet is monthly bill for our old mortage. now, we can’t talk to anyomne and nothing is being done.

    • Don S. September 22, 2010, 12:04 am

      Ken … You might find my repeated list below helpful … in addition to writing to 60 Minutes and the other news programs and services listed.

  • Mary September 21, 2010, 10:12 pm

    Its been 10 months and bank of america lead me to think everything was going great, you did everything you are suppost to do. Made all correction, waiting on the underwriter, aug. 24th your final papers will be in the mail ,after all the months of me calling about 40 people with different, and some the same story, then guess what Sept. 4th a Fed Ex came to me with the intent to forclose on my home. without any notice,all my payment was made they said it even showed on their screen. I received a print out of my trail payments all was paid even though they took the money out of my accout when they wanted to.I even called my payments in on the 1st and they yet took it out late, This is given me panic attacks, knowing you are paying your bill and they trying to take your house. i have dates, time, names but do it mean anything ? Who we get in touch with to stop this madness

  • Don S. September 21, 2010, 10:51 pm

    I can see it’s time to re-post my “action list” for the newcomers and others. I’m beginning to feel a little less guilty about posting it so many times, but it appears to be needed, then buried and lost.

    PLEASE TAKE THE TIME to glance through it if you haven’t.

    Anyone else can feel free to add to it. In fact, I should take some time and incorporate other people’s suggestions, but for now, here’s the original.

    The Post:

    If you want to keep your home, you have to fight for it … but ALSO, you’ll have to learn how this game is played. Unfortunately, this IS a game to them. It’s how they can manipulate things to get as much money as possible. After all, that’s what their stockholders DEMAND … profit, profit, profit. That means getting money (your home equity) from YOU.

    Please try and read ALL of this AND scan back through previous posts. There’s a link near the top of this page “Previous Posts” in light blue. Click on that.

    A) If you haven’t made a journal/diary of your BOA experience start NOW. Record every instance every time it happens in detail.

    B) Sit down and write out as complete a timeline as you can from the beginning of your experience with as much detail as you can recall. Take time to do a thorough job.

    C) Call your State and Federal representatives, Congressman/woman, State Assemblyman/woman and inform them of your situation. Ask for help. Don’t hesitate. It’s their job to oversee your community and the goings-on in it. It’s why you elected them. INSIST that they help you if they try to wiggle out of it. Mine were VERY cooperative and helpful.

    D) Get any attorney you can find to advise you from church, synagog, friends, family, neighbors. Retain one if you can afford it or call legal aide if you can’t. These are “contractual negotiations” that involve Statutory Law and a lawyer will navigate that best. Tempt them with the possibility of getting a piece of a class action suit.

    E) Call the Hope Hotline 877-300-5454 or Money Management International direct 888-881-7558. Use MMI literally EVERY TIME you call BOA. A representative will be with you through your calls and the nightmares on hold. They will also keep a record (although it can’t be released without a subpoena from a court). But if it goes to court, you can get it that way. It’s also better to have the BOA people hear you’re not alone on the phone.

    F) Call and call and call and call until you get results and cooperation. If you’re using MMI, they’ll ask for supervisors. If you’re not YOU ask for them. I know from a full year of this garbage how much it cuts into your personal (or even work) time and how traumatic it is, but big corporations BANK on you getting frustrated and giving up. DON’T GIVE UP. Hold their feet to the fire.

    G) Keep up your payments as close to on time as you can. This is ALL about the MONEY. It’s a contract and your end is feeding this behemoth monster your hard earned cash. You agreed to it when you signed the mortgage. Courts (and BOA negotiators) will want to see your willingness to pay, as will your politicians. It’s your “good will” that you’re willing to work it out.

    H) Find as many people as you can in your State that are going through this AND keep in contact with forums like this. The ONLY power any of us have over this monster is NUMBERS. It is literally “United We Stand, Divided We Fall.” One-by-one they can take us down, but as both national and State groups, they’ll have a hard time of it.

    I) Once you’ve contacted your politicians and they’ve started to help you, tell all your friends, family, co-workers and anyone else who knows you to write to them and THANK them for helping you get through this difficult time. DO NOT have them criticize, complaint or tell stories. Just a short thank you will make it clear to your politicians that people are watching their performance. No need to get into detail. They’ll KNOW they’re being watched just through a simple thank you.

    J) (Added) File a complaint with your State Attorney General and the OCC (http://www.occ.treas.gov/customer.htm).

    Lastly … and this is tricky … this is ALL about contract law, which is called “Statutory Law.” It literally has NOTHING to do with Right and Wrong, but what contract law expressly states. This is NOT “Common Law” that talks about the rights of a human being. This is about your “fictitious corporate self” that’s a party to the contract … NOT YOU as a human being. Statutory Law only sees the “contractee,” not the human being. Statutory Law couldn’t care less whether you live in that house or not … just whether the contract is fulfilled.

    READ your mortgage and READ your restructuring agreement. Everything that’s happening to you is based on THOSE, not Right or Wrong … or have someone who understands legal language read them and explain what they mean.

    Contract violations are what Class Action Law Suits are based on … contractual violations, and that’s all a court will listen to.

    Remember, this is a nation (now, anyway) of laws, courts and parties to contracts … NOT common decency or even Common Sense. Work to save your home. Complaining gets you no where. Working hard and learning “the game” they play is the only thing that works.

  • Don S. September 21, 2010, 11:02 pm

    I’ll also repeat my letter to 60 Minutes … however, with the list I posted this afternoon, I may also be sending it out to the other new programs. I was taught as a kid never to put all my eggs in one basket.

    Andy suggested 60m@cbsnews.com, and my list came up with info@cbsnews.com. I’ll be sending to both, as well as to the other services or programs. At the moment, both this and work has exhausted me, so I’ll do some tonight and some tomorrow.

    To the staff, producers and editors of 60 Minutes:

    I am writing in conjunction with several others who find themselves in similar, if not duplicated circumstances to my own.

    Lately, the airwaves have been filled with discussions and news broadcasts about foreclosure. It seems to me that many of them lack a human face behind the story. Many discuss the “big picture” ramifications of the economic downturn, spouting rising figures effecting “investment” and show pictures of empty homes and closed businesses, but not the people who have been effected by the loss and closures.

    Often little is said about the people who have left those homes or businesses, or where they go. Little is said about the struggle made to keep them, or to “buy” them or build them in the first place. We only hear and see an occasional face or family fighting desperately to stay in the homes and businesses they’ve sweat, bled and agonized to keep.

    We also hear little about the actual process or trying to keep them, although here and there, now and then a glimpse.

    I can tell you from personal experience that the financial community, Corporate America, has seen fit to make that process a living nightmare to the homeowner, and it is happening to hundreds of thousands of people nationwide attempting to retain the very roof over their heads.
    I am currently in negotiation for a home loan modification under the Obama HAMP plan, a process that was specifically defined to take 90-120 days, and is now in its thirteenth month. I have no hesitation to cite the mortgage servicer, Bank of America, the fifth largest corporation in the United States.

    In this more-than-a-year-long process, they have lost documentation no less than three times. Their customer service is a quagmire of departments with poor, little or intentionally, maliciously designed interdepartmental communication. Calls on hold can literally last hours, not just several minutes. Transfers from representative to representative are accompanied by conflicting information which is common and clearly systemic.

    More than that, it has become blatantly obvious and undeniable even to the most casual observer that the entire system is geared to acquire properties through obfuscation, convoluted processes, a facade of incompetence, and potentially outright fraud.

    One would think that the fifth largest corporation in the United States would have world class customer service. This is clearly not the case.
    I can make these claims both through personal experience and also having communicated with several dozen other participants in the HAMP program from several States. I’m further supported by several active and emerging individual and class-action lawsuits.
    I can assure you that the analogy “where there’s smoke there’s fire” is most certainly the case here.

    Were you to cover these events in a broadcast, interviewing participants, you would find a startling, shocking tip-of-the-iceberg, with serious life threatening ramifications for every Americana Citizen.

    I use the phrase “life-threatening” with every confidence. The “legalistic” processes that dominate our society under the umbrella of Statutory Law, illustrated in the home ownership crisis in this country, quite literally perpetrated by Corporate America, is driving masses of people to madness, ill health, homelessness and financial ruin …

    … all in the name of gratifying stockholders’ demands for profit.

    The “inalienable rights” guaranteed to every citizen of the United States have been almost completely undermined by Corporate America and Statutory Law, which is being used, twisted and outright broken to suck the financial resources out of every victim possible, in this case, homeowners with the slightest distress.

    They’re taking the very roof over our heads.

    I can’t see where 60 Minutes would decline to take on this story. I can’t see where it wouldn’t benefit 60 Minutes’ audience to report this aspect of the economic crisis, largely brought on by the abuses of Corporate America, and, in fact, perpetuated by them … which is the human face on the struggle and the loss.

    Your consideration is greatly appreciated and I am available for additional information, including specifics of my case, my research and citations of where to get in touch with additional participants.

    Sincerely,
    Don Sweet

  • Joy September 21, 2010, 11:42 pm

    Someone asked me this evening for the name of a class action attorney in Ohio. That post has disappeared into cyberspace. Would the person requesting that info, write it again? So sorry!

  • AB September 21, 2010, 11:45 pm

    I am not sure what MERS has to do with all of this. Can anyone fill me in on whether or not it makes a difference if you are listed through them and what that actually means. Sorry if this is a stupid question but my mind is blown the more I read about these crooks.

    • Don S. September 22, 2010, 12:24 am

      AB …

      Just glanced through their site … mersinc.org/ppc/index.aspx

      I even watched a PowerPoint slide presentation on their services. At first glance, they appear to be a “clearing house” for information regarding service, primarily for mortgage companies. They register and track mortgages, owners, servicers, reduce paperwork to process foreclosures and gather information. I noticed a section for mortgage companies and servicers that is intended for “fraud alert,” meaning watching houses (properties) for people who may be committing mortgage fraud against mortgage companies.

      Imagine that.

      They watch US.

      Who’s watching the mortgage companies?

  • Tammy September 22, 2010, 8:15 am

    I found out from the attorney that I talked to last night….that having MERS as beneficiary just might be the thing that saves my house….I’ll be following up on this nonsense…this has been dirty from the start. Yesterday beat me down….but today I’m back for the fight. I’m bringin it, BOA!!! I told you the other day on the phone…I may lose my house but you will NEVER forget my name!!!!

    GET OFF YOUR DUFFS AND FIGHT PEOPLE! THERE IS STRENGTH IN NUMBERS.

    Are you just going to lurk on the boards…OR…are you going to fight? The same people post over and over….are you just going to read our posts…or are you going to seriously join the battle! How bad do you want your house? FIGHT! I’m not handing them anything they’re not entitled to!

  • ab September 22, 2010, 4:20 pm

    Thanks to those of you who answered my post on Mers. I cant seem to find an attorney with enough fight in them to go after BOA. That may be because they are based out of Charlotte NC. Is there a particular area of law that I should do a search for. I have met with a real estate attorney. He didn’t seem to want any part of it and referred me to a bankruptcy attorney who didn’t think we were ready for bankruptcy yet. I need a hungry attorney to help me with the legal side of this. I have 7 properties with BOA and I can’t take this anymore! These properties never gave me one ounce of trouble until BOA bought the loans. It is mass confusion. The right hand doesn’t know what the left hand is doing. I don’t know what is going on with half of my loans because I never get the same answer twice. If anyone is in NC and knows of a good attorney please let me know.

    • Mary September 22, 2010, 4:39 pm

      Hi ab…
      I am not in NC but in GA. The closest I have come to finding a lawyer is a contractural lawyer/bankruptsy lawyer. I saw one yesterday and he found infractions in BoA’s contracts in seconds. Many of the lawyers have small law firms and are fearful of the multitude of lawyers that BoA has at the beacon and call that can and will drown a small firm in paper work.

  • Mary September 22, 2010, 4:43 pm

    Beware of 000-000-0000 numbers. It is Home Retention Services, another arm of BoA looking for money and information.
    I have rejected my modification until my RESPA letter is answered, the payments are located and their allocation is explained. They have called twice today.

  • Andy September 22, 2010, 5:16 pm

    I was contacted by the office of my senator Carl Levin and he looking into it for me. Hopefully they can do something for me before they start to accelerate…

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